Lovely little hotel tucked away in the city.. perfect place for an afterwork or lunch time brew or two. Very friendly and accommodating bar staff & decent priced drinks and menu.. I find it relaxed and peaceful yet vibrant & lively. Two thumbs up.

We had my daughter's 18th at the Glasshouse and the staff food and help along the way for organizing was fantastic. Thank you again to the staff for making the night so AWESOME!

The Ambassadors is a solid pub. Good service, cold beers and decent pub food. Not flashy just a good pub experience.

Renovations they are doing befuddle me. They have a smoking area out back without openings into the rest of the place so the smoke drifts through the whole place. Not a good idea and probably not legal these days. Need to review their management and take their location seriously. It used to be a classy place.

I had my 30th here at the Glasshouse venue. It looks much better now that it's renovated. The staffs are nice but could probably do better with communication especially when organising a big event. I would email but would not get a response close to a week later. My birthday came around and no communication was made unless I physically sent multiple emails and calls to be able to get to the person in charge. The night went well, the staffs accommodated us well and was helpful, although we mentioned at the venue visits that if there were plenty of food left over, we would pack them to takeaway. Instead the staffs took it back to the kitchen and did not leave it for the guests to continue eating throughout the night. Another issue we had was upon asking if we could leave the backdrop over the weekend to pick up later on (was told they close Sundays in email and in person, that was fine with me), I also enquired regarding the Monday being a public holiday both in an email prior to the event (never got a response) and on the night (myself, partner and friend) doubled check to see that they are opened, and the event manager (organises the email) definitely said they were opened so we could come back so we did not bother to pack up as I've had a big day on the night and would like to come back after the weekend to pick up. Arriving on Monday (as they mentioned they'll be opened for sure, checking in multiple times on the night of the event), to a surprise, they were closed. Emailed them to tell about the situation and that I've come to see the venue closed and was being charged a late fee to my backdrop hiring, there were no apology and how they can compensate their mistakes. I emailed about my frustrations of this issue and it seems like they have ignored me and not responded. The venue is lovely but would'nt recommend it if you hate not having proper communication especially when dealing and organising a large event. The venue is under new management but needs to work on their communication skills and even acknowledging any mistakes they may have made.

This place has amazing toilets!!!! I can't speak highly enough 🙂 Downstairs they're often clean, they're open, and they're capable of achieving the function for which they were built!!! In a city that's losing its toilets, these ones are now especially valuable.

Will be much better when renovating finished great selection of old style pokies

I attended an engagement party over the weekend in the Glasshouse. The Staff their were absolutely amazing and super friendly. I would recommend this venue for many events to come!

Has had a lovely revamp, the event rooms are nicely updated. Staff and service is good.

Had my sons 21st there recently in their upstairs function rooms, the newly renovated glasshouse. Great facilities, great platters, wonderful staff. All went very smoothly

So old & expensive!! The management was unprofessional as due to a delay at the bank which explains why in essence stayed 2 days as they knew from check-in time on the weekend late,the night manager was aware & allowed the book-in so the day manager overreacted & called the police!! It was paid for when the financial situation was sorted out. The room was too small & lacked enough class for the hotel brand/name-the lift as mentioned was so rickety & in that scary. Never staying here again & wouldn't recommend either!! No need to hold us for ransom &/or call authorities for an electronic glitch that delayed payment.

Went for a work lunch, didn't know anything about the room, the food was okay, quite dry and salad dressing feel greasy

Love this place, the outdoor area is so nice and inviting.

Good Quiet pub, well stocked great choice of beverages

Enjoyed a private 21st in the downstairs bar. A great night had by all. Many thanks to the bar, serving & kitchen staff who made the evening really enjoyable.

I had my 21st at the ambassadors last Saturday and it was beyond amazing! All the staff were excellent, especially Tia. She went above and beyond to make sure everything ran smoothly during the night and also set up the venue beautifully. Thank you guys for making my night so special 🤍

Good place for a casual drink. Great undercover beer garden. Pokies dampen the experience.

Love the new bar and outdoor area...great prices, staff are fantastic and friendly...6 stars!!

Great atmosphere beautiful staff very friendly will definitely go again loved it

In terms of the bar and outdoor area, I like it. The patrons at night though are incredibly dodgy but not the pubs fault.

Great renovations out the back, awesome beer garden. The staff are friendly and go over and above to make you welcome

The newly renovated beer garden out back is amazing, perfect to catch up with friends for a drink! The price and service from the friendly staff was excellent. Definitely will be coming back 🙂

Great Event Venue ! First floor is a beautiful space for an event. Guests spilled out into the balcony too with sofas and tables and were able to chat away from the dance floor.  Perfect for our 21st. Platters were good and staff were fantastic. Audio well set up with mic for speeches and a wall mounted iPad to line up your Spotify. Staff were very responsive to our needs from set-up right through event and take-down.

We are disappointed to learn that the ambassador's hotel still owes this non-for-profit university club $300.00 from their deposit for an event back in May. After countless emails, phone calls and walk ins for 2 months post event, it is disheartening that the company has not reimbursed us, and the issue remains unresolved. This club did everything right towards the company, and it is only fair the company does right back for their customers. Would not recommend hosting an event here, when having to wait over 2 months for a simple deposit it is such a headache to deal with.