LJ Hooker West Lakes | Henley Beach image

LJ Hooker West Lakes | Henley Beach

Property management company Real estate rental agency Real estate agents Condominium rental agency Real estate consultant Commercial real estate agency Appraiser Real estate appraiser Property investment Real estate auctioneer

One of the Most Reviewed Real estate rental agencies in Adelaide


Address

139 Tapleys Hill Rd, Seaton SA 5023, Australia

Website

westlakes.ljhooker.com.au

Contact

+61 8 8347 3666

Rating on Google Maps

4.30 (246 reviews)

Open on Google Maps

Working Hours

  • Friday: 8:30 am to 5:30 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8:30 am to 5:30 pm
  • Tuesday: 8:30 am to 5:30 pm
  • Wednesday: 8:30 am to 5:30 pm
  • Thursday: 8:30 am to 5:30 pm

Featured Reviews


Frequently mentioned in reviews: Rosemary (49) team (42) property (20) recommend (20) process (17) rental (14) house (13) professional (13) sale (13) Maria (13)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 James M. 2 years ago on Google
    Rosemary helped us sell our house and I rate her 5 stars. I have edited my review to one star after my experience as a tenant after selling our house. I was misled by the rental team in regards to the term of the contract. When I raised my issues at the end of my lease, the people responsible sent in poor Sarah to deal with me rather than try to rectify it themselves. Tenants beware - this is not an agency you want to deal with, and you should think twice before signing a lease under their management.
    7 people found this review helpful 👍

  • 5/5 Helen M. 6 months ago on Google • 67 reviews
    Rosemary was extremely informative, working for both the seller and buyer to get the most for the property she represented. She and her team are friendly, genuine and a delight to purchase from. When she comes over and gives you a giant, heartfelt hug after you win the auction... you know you are dealing with a person, not just an agent.

  • 4/5 Deb B. 2 years ago on Google
    Any issues or questions were always addressed promptly. Staff always friendly.
    2 people found this review helpful 👍

  • 5/5 Liam A. 2 years ago on Google
    Great support and seamless rental, the team handled everything and were very efficient.
    2 people found this review helpful 👍

  • 5/5 Sammy J W. 2 years ago on Google
    A fabulous team of agents who were kind, compassionate and cared about people! Such a professional team who I can highly recommend! They went above and beyond for our daughter and what an amazing experience for her and her partner buying their first home. Rosemary was just beautiful & the guys so informative and honest. I can’t speak more highly of the whole team! Just wonderful and made this memory so special for all of us. This team is incredibly wonderful and a team you can trust to either buy or sell. Thank you so so much!
    1 person found this review helpful 👍

  • 5/5 effie i. 2 years ago on Google
    I can honestly say Rosemary and her amazing team are absolutely incredible. Honest, genuine, so trustworthy and so beautifully humble. Would absolutely recommend her to all. She/they won’t let you down.
    1 person found this review helpful 👍

  • 4/5 George N. 2 years ago on Google
    I contacted Rosemary about the sale of our property she explained everything very clearly with her wealth of knowledge marketed our place correctly to the right buyers. She has a great team backing her up working in the back ground to get the sale done. It was of no surprise that we got a speedy sale done in 10 days
    1 person found this review helpful 👍

  • 5/5 Continuous F. 2 years ago on Google
    Josie and her team are excellent, always there when needed and a pleasure to deal with. Highly recommended.
    1 person found this review helpful 👍

  • 5/5 ivan c. 1 year ago on Google
    i feel like I've been so lucky to meet Maria, probably the best property manager in all South Australia. I was desperately looking for an house, and lucky me, i met her, lovely and friendly lady, and thanks to her, she found me an house the same day i met her. I definitely recommend her 100%. Cara Maria, you are just the BEST 🙏🙏💖
    1 person found this review helpful 👍

  • 5/5 Michael A. 1 year ago on Google
    Having minimal knowledge in the market and wanting to know more, Liam was absolutely phenomenal to deal with. His extensive knowledge in the rental market saw me find a property. I can’t thank him enough and would strongly recommend him to anyone wanting genuine and honest advice. Thanks again, Liam!
    1 person found this review helpful 👍

  • 5/5 Fiona H. 4 months ago on Google • 11 reviews
    I will always come back to Rosemary and her team, if you want the best results for your property this is the team to choose. Professional, timely and responsive at all times. This team know their craft which was evident in all interactions with the team

  • 5/5 Amanda P. 7 months ago on Google • 10 reviews
    After a very long time looking for the right home for us, we purchased our first home through Rosemary and the team at LJH West Lakes. They were very professional & friendly.. Also accommodating in answering all our questions & liaising with the owner for us. They made the whole process seamless for us. We are very grateful to Rosemary and the team.

  • 5/5 Shamira R. 8 months ago on Google • 8 reviews
    I’m so glad I chose Rosemary and her team to help me sell my mum’s unit. They had everything in hand every step of the way. Pure professionalism throughout the process, and any questions I had were answered expertly and promptly. I was contacted after each open inspection with a detailed report, and I was delighted with the very favourable outcome of the sale. I would definitely recommend Rosemary Auricchio and her team to anyone looking to sell their property.

  • 5/5 michael h. 8 months ago on Google • 3 reviews
    Thank you Rosemary for your excellent Service selling my house. Excellent advertising.. Excellent open inspection service. Excellent communication. Wonderful personality. It was pleasure dealing with you. House sold with less than two weeks. Happy with the price of the house And the low fees. I couldn't expect a better service. Thanks again

  • 5/5 Ellie m. 7 months ago on Google • 3 reviews
    We had an extremely smooth selling experience with Rosemary, selling our first home seemed daunting but she made the whole process straight forward and explained everything. We were lucky enough to sell off market within a month. We would definitely recommend and utilise Rosemary and her team again. Thank you.

  • 5/5 Jeremy O. 1 year ago on Google
    I had a brilliant rental experience in West Lakes thanks to Maria and Sarah who were prompt and understanding about any minor issues that occurred during my tenancy

  • 5/5 Amanda C. 2 years ago on Google
    Josie was an absolute dream from the very first phone call. She is very knowledgable and professional. It was very obvious to me that Josie has been in the industry for years. She is very genuine and honest. I really appreciated how quickly she always returned my phone calls and emails. I am at ease that my property is in good hands. Thanks to Josie and the team :)

  • 4/5 Paige P. 2 years ago on Google
    We met Nick along our journey of house hunting. He is kind, professional and funny, a genuinely lovely guy! Easy to contact, very responsive, he found us our new house! Rosemary is very knowledgeable and I wouldn’t hesitate to recommend this team.

  • 4/5 Kristina B. 2 years ago on Google
    Rosemary was fabulous in managing my sale. She was responsive, easy to communicate with and worked consistently to achieve a good outcome. Rosemary listened to my needs and worked to meet them. If you are after someone that will deliver on what they promise, I would definitely recommend Rosemary.

  • 1/5 Mina M. 10 months ago on Google
    Bad Experience with Josie 👎🏻👎🏻👎🏻👎🏻I can only say, “Josie”, property manager, not only destoryed our Bond when we moved out the house, but also she was so rude on the phone with my husband and can say almost screaming on my husband although he is so so calm person and no one like Joise has the right to abuse his good manner. I have all the photos and videos how perfect was house condition when we moved out but she was behaving so bad and rude, and took more than thousand dollars from our Bond, hope our ways never cross

  • 5/5 Gill B. 9 months ago on Google
    I recently sold my property with Frank Azzollini & Nick Carpinelli & am happy to highly recommend them both for their friendly, helpful service & professionalism throughout the sale process. They were able to exceed my expectations when it came to the sale price. Frank & Nick have made this a seamless process from beginning to end, keeping in touch every step of the way.

  • 4/5 Danny A. 10 months ago on Google
    We wish to thank Rosemary and her team for the sale of our property. We had such a great experience, together with her friendliness, professionalism, and she provided us with constant communication and reporting which was so appreciated. Rosemary and her team showed persistence and strength in negotiations to achieve a great outcome. We would totally recommend Rosemary and her team as reliable professional property agents.

  • 5/5 V J. 10 months ago on Google
    The rental team are amazing. I first met Brandy last October for my first inspection. 2 months later, I met her again for my second inspection. Not only did she remember me but my tight deadline to find a place since we were relocating. Brandy and the team made everything happen in less than 24 hours for me. I was able to secure a school and removalists were able to deliver without delay. All this in December when most people are winding down. Recently I locked myself out. At 5:29 pm I called the office. Josie answered in the most cheerful voice. She told me to calm down and not to stress. She and her colleague Ester would wait for me. They saved me a locksmith call out. The kindess that this rental team have shown me; I am forever grateful. Thank you Brandy, Josie and Ester.

  • 5/5 Danielle K. 10 months ago on Google
    Frank put us onto Nick who showed us the property, and we can’t recommend him or Rosemary highly enough. They went above and beyond helping in a genuine and caring fashion. The team were the best people for the job! My review is for consideration of the team who helped us, not just Frank, everyone deserves a thanks!

  • 5/5 Tash 10 months ago on Google
    We had the immense pleasure of working with Rosemary throughout the process of selling our home and purchasing a new one. It is with sincere gratitude that we express our appreciation for the expert guidance and unwavering professionalism displayed by Rosemary and her team. From the outset, Rosemary proved to be highly efficient, ensuring that every aspect of our transaction was handled with utmost care. Her wealth of knowledge and invaluable advice became instrumental in our decision-making process, and we wholeheartedly trusted her to assist us in acquiring our dream home. What truly set Rosemary apart was her exceptional level of personal attention and genuine care for her clients. She consistently went above and beyond, making us feel supported and understood throughout the entire journey. Her dedication to our satisfaction was evident in every interaction, and it was truly a pleasure to work with such a personable team. It is no surprise that Rosemary has earned a well-deserved reputation as one of the top real estate agents in the industry. Her professionalism, expertise, and commitment to excellence are unparalleled. We extend our heartfelt thanks to Rosemary, Nick, and the entire team for their outstanding service and for making our real estate experience truly exceptional. We wholeheartedly recommend Rosemary and her team to anyone seeking a real estate professional who will deliver remarkable results and ensure a seamless and rewarding experience. Thank you, once again!

  • 5/5 Ankit T. 1 year ago on Google
    Brandy is an amazing real estate agent who understood our situation without us getting into details and quickly suggested us properties that weren't even there in our list of inspections. We were just a few days away from not having a roof over our head but thanks to her, we got ourselves a home in no time. Her generosity and kindness exceeded our expectations. In a rental crisis, it's so rare to find someone like her who's still got a heart and is willing to help strangers. She was highly professional and followed up with us on timely basis. We couldn't be more happier.

  • 5/5 Mark, Michelle & Abraham T. 1 year ago on Google
    Nick Carpinelli was an excellent agent to work with and he received excellent results for us, List Friday, signed contract Saturday above what had been our top price, settlement 1 month later. No dramas. Very pleasant, explained everything and was always available when needed for queries. More than happy with his excellent service and the result. Thanks Nick

  • 5/5 Alexander M. 1 year ago on Google
    I was instantly confident in Maria once we met at an inspection for what is now my new apartment. She was personable, professional and accommodating, which resulted in a very swift process for me to gain tenancy and gave me confidence in LJ going forward.

  • 5/5 Jason O. 2 years ago on Google
    Rosemary and team were excellent and exceeded my expectations. I moved interstate when my house was put on to the market for sale and I knew it was in safe hands. It was my first time selling a property and the whole experience was just easy and stress free. I highly recommend Rosemary and the team.

  • 5/5 Peter W. 2 years ago on Google
    Excellent local market knowledge of West Lakes and attention to all detail was terrific. Would highly recommend Rosemary as a sales agent. She was friendly and helpful throughout our sales campaign - not at all pushy. She provided realistic (and accurate) market expectations - would highly recommend

  • 5/5 Annika R. 2 years ago on Google
    Brandy was super helpful, friendly & professional in assisting while we were looking for a rental from interstate. Would highly recommend to prospective landlords & tenants, as Brandy went above and beyond to present the property. Great communication & easy to deal with. An asset for the agency. Thanks Brandy!

  • 5/5 Sahil T. 1 year ago on Google
    Normally I do not put out reviews unless I find something really exceptional. I was in immense need of room, in a completely new city where I did not know anyone. Maria the lady is outstandingly great with her work and skills. She handled my query with such a positive response and understood my situation from a human factor too. Organize the room for me as soon as possible. This was a very hard task sorting out room within such a small period of time but she has done such a fantastic job handling my rooming situation and provided me with a roof over my head. She is a really amazing lady with a strong working personality and positive attitude. She has such a warm and welcoming personality; she is really efficient and effective with her work and absolute gem. Thank you very much Maria.

  • 5/5 LIZ C. 1 year ago on Google
    Rosemary and her team recently helped us find a new home while we were under very stressful circumstances. She seemed personally invested in the process and went above and beyond, letting us know about off-market properties as well as new listings. The process of buying through her team was clear and simple, and it was a great feeling to know the agent was working for me as well as for the vendor.

  • 5/5 Janice F. 1 year ago on Google
    Brandy was amazingly helpful when we were looking for a house to rent. She quickly understood our needs and made sure we knew of upcoming properties. When we couldn’t make an open inspection she went out of her way to accommodate us. She is enthusiastic and follows through promptly and efficiently. Great customer service.

  • 5/5 Claudia T. 1 year ago on Google
    My family and I just immigrated from South Africa and I was on a mission to secure a rental asap. Brandy was the agent at a west lakes inspection and she was absolutely incredible! She explained the whole rental process to me and put me at ease with the whole ordeal. Our application was accepted and Brandy continues to answer all my questions and has truly made this process much easier and I would recommend her to anyone looking to rent. Thank you Brandy for your time and effort on this new journey for us, truly grateful.

  • 5/5 Grace R. 1 year ago on Google
    We were so glad to hear Maria is back as an agent here! Maria is the best agent we have dealt with over out 5+ years of renting houses. She is kind and shows genuine care for the tenant, while also ensuring the landlord is also happy. Thankyou Maria for always being so flexible, compassionate and on the ball!

  • 5/5 Catherine M. 1 year ago on Google
    I had an excellent experience with Rosemary & her team, she made the sale of my house completely stress free. Sold on second opening with extremely good result. She was always available to answer any questions. I think her record speaks for itself. 😀😊

  • 5/5 MIM T. 1 year ago on Google
    My first rental experience was made easy with the amazing help of Maria. No amount of words describe the wonderful woman she truly is. She treated me with respect as a person...and not just a *tenant*!!! She goes beyond and her professionalism to her job is exceptional.

  • 5/5 Joan C. 1 year ago on Google
    Rosemary is exceptional. She quickly sold our investment property in a few weeks for a tidy profit which enabled me to make some life changing decisions .Latter, Rosemary went above and beyond assisting me in my time of need with a valuation of my property. She is a champion, in more ways than one. Thankyou Rosemary

  • 5/5 Anastasiia R. 1 year ago on Google
    Getting the accommodation with Maria's aid was such a delightful experience. The rooms and locations are outstanding and ready to accommodate people staying there, which is very handy. I've just been renting for 4-5 months, but it's been fantastic with no difficulties. Maria does a wonderful job of making the rental procedure as simple and stress-free as possible, which is very helpful. She is usually very timely in replying and following up. Maria stands out among the numerous real estate agents I've worked with because she is exceptional at what she does and is extremely attentive and helpful. 👍🏻

  • 5/5 joan s. 1 year ago on Google
    We are so happy with the result Rosemary achieved for us in the recent sale of our home. We had total confidence in her right from the start, and through the entire process Rosemary’s expertise and knowledge of the marketplace was second to none. Rosemary communicated and advised us in an approachable professional manner and was always contactable. We felt that Rosemary genuinely cared about getting us the best outcome and this sincerity is clearly a contributing factor to her success in the Real Estate industry. Thanks again Rosemary , Nick and all the team!

  • 5/5 John L. 1 year ago on Google
    I have been in the same property for 6 years now. As the rental market is so tight, I am glad I have such excellent agents like Maria. She has been wonderful and understanding of my needs. More than once she has allowed me time and understood my needs when it comes to inspections and any maintenance. They have gone above and beyond what I expected for a rental agency. Anytime there has been a serious problem, it has been fixed ASAP. I had a burst hot water tank and it was fixed in a day, my oven was broken and it was fixed in three days etc etc

  • 5/5 Lesley H. 1 year ago on Google
    It is clear that Rosemary is an exceptional and experienced real estate agent. We were unsure of the local market and relied upon Rosemary's guidance and expertise. We were immediately impressed with her. The process has been smooth and swift - above expectations in every aspect of the sale.

  • 5/5 rita c. 5 months ago on Google • 1 review
    Rosemary and her team were extremely professional through the whole process. They always provided prompt feedback and guidance to make the selling experience as seamless as possible. Their inter personal skills were great and you can always feel at ease talking to them through the entire process. Would highly recommend them and would use them again in the future.

  • 5/5 Gillian P. 6 months ago on Google • 2 reviews
    Rosemary’s knowledge of the current market was very good. She is very professional and also easy to deal with. She kept me updated at all times with the sale of my property and made me feel comfortable in what can be a stressful time. She also helped me with purchasing my new home. I would not hesitate to recommend Rosemary to anyone who is looking at selling or buying a property. Thank you Rosemary.

  • 5/5 Heather K. 5 months ago on Google • 2 reviews
    Rosemary Auricchio sold my apartment by auction at West Lakes in November for a record price that far exceeded my expectations. Rosemary has such a wealth of knowledge of Real Estate and the most appropriate way to sell your property to achieve the best results. She is very professional and easy to work with.

  • 5/5 Amanda G. 8 months ago on Google • 1 review
    My sisters and I recently sold our late fathers home with Rosemary and her fantastic team. We were all thoroughly impressed with their professionalism, understanding, expertise and impressive reputation of excellence and success. They made the whole process seamless and were very hands on in always keeping us informed and involved which was much appreciated. I would highly recommend utilising them for all your real estate needs.


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