Petbarn Elizabeth image

Petbarn Elizabeth

Pet store Pet supply store Pet groomer Goldfish store Pet care service

One of the Most Reviewed Pet stores in Adelaide


Address

1/1 Philip Hwy, Elizabeth SA 5112, Australia

Website

www.petbarn.com.au

Contact

+61 8 8287 4155

Rating on Google Maps

4.40 (951 reviews)

Open on Google Maps

Working Hours

  • Friday: 8:30 am to 6 pm
  • Saturday: 8:30 am to 5 pm
  • Sunday: 10 am to 5 pm
  • Monday: 8:30 am to 6 pm
  • Tuesday: 8:30 am to 6 pm
  • Wednesday: 8:30 am to 6 pm
  • Thursday: 8:30 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: staff (32) store (19) helpful (14) friendly (13) Great (12) service (12) Elizabeth (10) Petbarn (9) products (9) great (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Susan 9 months ago on Google • 3 reviews
    Thank you ladies for giving our Elly a beautful spa experience.... Elly asked to come back every month from now.. so looking forward to booking in our next visit...
    1 person found this review helpful 👍

  • 5/5 Julie M. 1 year ago on Google
    As a rescuer of many cats I visit Petbarn regularly. Each of the staff are very knowledgeable of each product but most of all they are so friendly, kind, and treat me with much respect. Great place to shop for all pet needs.
    1 person found this review helpful 👍

  • 5/5 eViLoZzy 1 year ago on Google
    I purchased the WagTime Open Top Traveller - Small($95.99) from Petbarn Elizabeth and put it to a hard-core test getting my 'real-life' angry cat to the vet today. He failed to even rattle it! Great quality with nicely designed clamps with locks, plus a backup bolt-down system for flight/freight travel requirements. The wire doors top and front are sturdy coated metal with good locks. It even has a water/feeder bowl which is a nice bonus. If you need a carrier that will last a decade+ then this one is a winner. The store is tidy and clean, very well stocked and friendly staff.
    1 person found this review helpful 👍

  • 5/5 Jessica faye Kelly (. 1 year ago on Google
    We were able to get the products we wanted for our dogs at a reasonable price, they have a great range of toys, grooming items and food. The staff were friendly, happy and helpful, we will definitely be coming back. Thank you Elizabeth pet barn
    1 person found this review helpful 👍

  • 5/5 Kaye G. 1 year ago on Google
    Jen was most helpful in locating and placing aside, the boxes of Cat Food I'd requested necessary for personal pick up. On arrival I found the boxes marked in my name, waiting at the front counter and Jen smiling & happy to assist further. She is a most helpful, friendly lady, and Petbarn Elizabeth is so fortunate to have her operate in their employ.
    1 person found this review helpful 👍

  • 5/5 Andrew M. 1 year ago on Google
    Awesome store , always have what I need . Grooming is absolutely brilliant my Keeshond always come back beautiful and always enjoys going. Very helpful staff , love going to this store.
    1 person found this review helpful 👍

  • 5/5 Emily M. 2 years ago on Google
    Puppy school is amazing! Worth every penny! Nothing was to much for the trainers they were so accommodating. Can not sing their praises enough thank you so much! We had so much fun!
    1 person found this review helpful 👍

  • 5/5 Cody C. 1 year ago on Google
    Customer service we received today from Tanya was above and beyond anything I have experienced in a very long time. Not only did she take her time finding the best possible deal, she provided us a standby assist whilst doing the engraving for our puppies name tag and explained everything so thoroughly. Kudos to you & will certainly be back in the future :)
    1 person found this review helpful 👍

  • 1/5 J 1 year ago on Google
    Was addressed by sales staff member who must think everyone that comes in to the store is hard of hearing, customer service is found wanting with poor manners. Some training in calm communication with good manners to all customers is recommended, after all it is customer driven business.
    1 person found this review helpful 👍

  • 5/5 Malcolm K. 8 months ago on Google • 496 reviews
    Great fish stock here. All my fish from here thrive. Keep up the good work

  • 5/5 Rosalind W. 5 months ago on Google • 104 reviews
    Friendly, efficient service. Staff member had good product knowledge. Wide variety of products. Well laid out store

  • 4/5 Darkfuzzy b. 4 months ago on Google • 101 reviews
    The people are always very nice and helpful and the prices are pretty reasonable, they have a lot of stock and variety.

  • 5/5 Alby M. 4 months ago on Google • 19 reviews
    Our dog enjoyed his experience here. He came home happy, looking (and smelling) great. It is not cheap to have the full groom but Petbarn's girls did make a nice job. They will be seeing our dog again.

  • 5/5 Cathy P. 4 months ago on Google • 10 reviews
    I want to CONGRATULATE the staff and obviously the management of Elizabeth. I havent been in the store for over 5 years because it was such a bad experience every time I did. Today the staff were friendly, welcoming, knowledgeable, and just made myself and other customers comfortable every step of the way. I will be back AND I will tell my friends to give it another try 😊 31/01/24

  • 5/5 Judi Y. 4 months ago on Google • 4 reviews
    Great range of products. Price matching available. Fantastic customer service both on the phone and instore. Very knowledgeable and helpful staff members.

  • 5/5 Kathleen M D. 1 year ago on Google
    FANTASTIC... Everything u need for any type of pet wether u have a dog or kitten fish or snake. All needs r catered for. Friendly down to earth staff who are helpful and honestly down to earth people. THANKS heaps guys. Again I have to say the people in Adelaide are AMAZING GENUINE FRIENDLY HOSPITAL and so EASY GOING... TRUELY LOVE SA♥️

  • 5/5 Benjamin S. 1 year ago on Google
    I took my puppy Sunny for puppy training at Petbarn, Jen was the trainer and she was absolutely fantastic. You could really tell she loved each and every animal like they were her own. She made the whole experience fun with her jokes and made the lessons really enjoyable. She was also very knowledgeable about every product in the store. I will be bringing Sunny back for the next level of training and will be making this store my primary store for pet products.

  • 5/5 Mars S. 1 year ago on Google
    Good staff advice. Plenty of pet products to choose from. Discount available for frequent feeder. Will definitely return to the place next time.

  • 5/5 Nicky L. 1 year ago on Google
    Jen the manager is so friendly, easy going and helpful and you can really tell she loves dogs and animals. I've encountered her on a few occasions and most of those times she wasn't even the one serving me. She once stepped in to help me carry my purchases out to the car as she saw how much i had. Nothing is too hard for her to do, awesome customer service is what you get with Jen, and it's Brilliant!!!

  • 5/5 Allyson S. 1 year ago on Google
    I'd give them 6 stars if could. Lovely staff that went above and beyond to help with my furkids. And they're the cheapest I found online. Prompt to reply, highly recommend after my great service from Jen n staff :)

  • 5/5 Ray M. 1 year ago on Google
    Today I created an account and made a purchase of Simparica Trio which I paid for six chews (6 months worth). I was very impressed with the the speed the order arrived and the price was amazing. What arrived was only 3 chews, I called and spoke to a staff member, who immediately help resolve the issue. As a gesture of good will they resent my correct and original order of 6 chews. And I got to keep the incorrect order. Fantastic Customer Service, I will highly recommend Petbarn at Elizabeth and I will continue shopping there. Great Customer experience. 10 out of 10.

  • 5/5 Shelley P. 1 year ago on Google
    Took my senior (anxious) dog to be groomed and Kelly was not only thoughtful to her needs, did a beautiful cut. Highly recommend!

  • 1/5 Julie M. 1 year ago on Google
    I purchased a $70.00 budgie cage on line…. It arrived & it has two faulty doors.. I tried to let them know… & they decided to UNSCRIBE FROM THEIR MSGS. I wasn’t even making a fuss, or wanting a refund… was simple trying to tell them that my friends/ family always comment on the reject cage purchased from pet barn… full price . Not impressed with staff attitude.

  • 5/5 Jennifer F. 1 year ago on Google
    They have what you want at great prices. Helpful warm welcoming staff. I love going here!!!!

  • 5/5 Dugald S. 1 year ago on Google
    The girls are fantastic at what they do here polite, friendly & my dog Sir Billy loves coming here....if there are any issues they ring me straight away ...why go anywhere else when I e got the best here...

  • 5/5 Guy M. 1 year ago on Google
    Good parking, informative and helpful staff. The store is clean, well laid out and well stocked. Store holds puppy and dog training.... :)

  • 5/5 Edward D. 2 years ago on Google
    Friendly staff, very helpful with finding an item for me

  • 5/5 Natasha H. 2 years ago on Google
    The lovely girl recommended and helped me fit a new harness to my dog and its perfect

  • 5/5 Teri S. 2 years ago on Google
    Great beginners obedience class. My 8 month old puppy loved it.

  • 5/5 Renee W. 2 years ago on Google
    My local! The staff are awesome, so helpful and friendly, treating us and our pup very well at every visit :)

  • 5/5 katherine w. 2 years ago on Google
    What a wonderful surprise!! I took a purchase back for a refund. Something that was purchased via the internet. The staff in petbarn absolutely bent over backwards to ensure my refund was processed promptly. I was met by friendly, bright, bubbly knowledgeable staff, a clean well presented store. I will shop here again. Good old fashioned service

  • 5/5 Brendon F. 3 years ago on Google
    Jen and the staff at Elizabeth Petbarn are awesome always someone with a smile on their face and eager to help you with whatever you need. All have the knowledge and expertise in their areas. Will always go there for our pet needs.

  • 5/5 Barbara J. 2 years ago on Google
    I'm getting a new pup soon and the breeder recommended Petbarn. They have so much for pets. I have saved so much. So far

  • 5/5 Christalyn B. 2 years ago on Google
    Very nice friendly staff.

  • 5/5 Julie H. 3 years ago on Google
    As usual the staff at Petbarn Elizabeth were awesome!! Had the pup washed with the groomers. He always comes out so happy and showing off that he looks so handsome. The staff are knowledgeable and always happy to help with any inquiry.

  • 5/5 ryler “drug ingester” y. 2 years ago on Google
    Amazing team always happy to chat and offer good advice been a regular customer for the past 2 years mainly for fish related products and have always left happy or at least satisfied with my visit. Store manager is awesome and very friendly to customers 😁

  • 5/5 Aleesha K. 2 years ago on Google
    Great prices and great customer service! Highly recommend for prescription pet food and especially feliway products!

  • 1/5 Silvana S. 2 years ago on Google
    Everything in this shop is to expensive especially the bird seed, can get way way cheaper at folder stores, only good thing is you can take your dog in the shop with you.

  • 5/5 Karl Ferdinand click on follow b. 2 years ago on Google
    Great place to visit with dog 🐶, he is adored by the staff - he’s an AMSTAFF and loved by all

  • 5/5 maree h. 2 years ago on Google
    Great variety of litetally everything, aaannd! The customer service from these girls are second to none. I prob go into this Store about once a month, and each time i have encountered good eye contact, and very helpful advice. Well done!

  • 3/5 Aimee 2 years ago on Google
    Thank you for doing the Santa photos. Just a great keepsake. There is a staff member there though who obviously hates Christmas or is over working in retail who has actually been quite rude to deal with. Was not a pleasant person on the day, go to pick up photos and she acted like she had no idea what I was talking about. Maybe she needs to take Christmas off.

  • 5/5 Daniel S. 2 years ago on Google
    Wow what fantastic excellent service I just received from Ashleigh. She would have to be one of the most happy cheerful person working for petbarn, I have ever seen. I will be making this store my new store now . Thank you Ashleigh for your happiness and your great attitude. 👍

  • 5/5 Andy 2 years ago on Google
    Super busy but managed to get in and out quickly. Staff were helpful and found exactly what I needed. Thank you.

  • 5/5 Blitz K. 2 years ago on Google
    Fairly priced. Nice, helpful staff. Great range of products for your furbabies lol

  • 4/5 Paul 2 years ago on Google
    Great service and staff, huge variety of pet needs. Check for stock availability before your visit, may have sold out of your product.

  • 5/5 big d. 2 years ago on Google
    Get all my dog supplies here besides food, one of the amazing young ladies even helped come up with my dogs name which stuck with me for the big Rottweiler. His name is Riot and thankful for this store.

  • 2/5 Jessy J. 2 years ago on Google
    Wouldn't recommend the groomers, my girl was still wet after the wash and blow dry. The store staff are great when you need advice.

  • 1/5 Adrian B. 2 years ago on Google
    Some staff shouldn't be working at the store when they they can't even be bothered looking for stock that says is in the store and just say no havnt got it. I order online for click and collect after going home and they have the items in store ready to collect a few mins later.

  • 5/5 SelAnn D. 1 year ago on Google
    As a breeder I was pleasantly surprised when I attended their store at Elizabeth. The staff member (?Rebecca) was great. Helpful, attentive and friendly. I will be back. Thanks

  • 5/5 _miktoot 11 months ago on Google • 2 reviews
    The friendly staff at PetBarn Elizabeth donated close to $1000 worth of foods for my animals at Paws Hillbank Haven Rescue. We are still in shock and super super grateful. Highly recommend!!
    1 person found this review helpful 👍

  • 5/5 A G. 4 months ago on Google • 1 review
    Great customer service, goes above and beyond to help find products and get them in.

  • 1/5 Hayley W. 6 months ago on Google • 1 review
    Don’t recommend Elizabeth Petbarn grooming salon at all. Staff lied to my face about my appointment with my dog because the manager was around. Asked for video proof of the convocation and their cameras don’t have audio apparently. They took my dog for the appointment and then called me 15 minutes later saying they can’t do it. We let them know our dog couldn’t be around smaller dogs. When we arrived for pick up they put the dog with smaller dogs, which causes a risk for all dogs. 100% disgusted with the grooming staffs attitude.


Call +61 8 8287 4155 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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