1/5 Ben D. 10 months ago on Google
I
recently
had
the
unfortunate
opportunity
to
experience
service
and
must
say
that
it
was
a
complete
disappointment.
From
start
to
finish,
the
entire
experience
left
a
bitter
taste
in
my
mouth.
Firstly,
the
customer
service
was
abysmal.
I
reached
out
for
assistance
with
a
simple
inquiry,
but
it
took
hours
to
get
a
response,
and
even
then,
it
was
vague
and
unhelpful.
It's
as
if
they
couldn't
be
bothered
to
address
my
concerns
properly.
Secondly,
the
product
itself
was
far
from
what
was
advertised.
The
promotional
materials
promised
top-notch
quality,
but
what
I
received
was
a
poorly
constructed,
cheap
imitation.
It
felt
like
a
complete
waste
of
my
hard-earned
money.
Moreover,
the
shipping
and
delivery
process
was
a
nightmare.
Not
only
did
it
take
much
longer
than
expected,
but
the
package
arrived
in
terrible
condition,
with
items
missing
and
others
damaged.
It
was
evident
that
they
didn't
take
any
care
in
ensuring
a
safe
and
timely
delivery.
Additionally,
the
company's
return
policy
is
borderline
fraudulent.
Despite
their
website
stating
"hassle-free
returns,"
I
faced
nothing
but
obstacles
trying
to
return
the
faulty
product.
They
kept
redirecting
me
to
different
departments,
and
the
refund
process
felt
like
it
would
never
end.
Finally,
the
overall
lack
of
accountability
and
transparency
from
the
company
was
appalling.
They
didn't
seem
to
care
about
their
customers'
satisfaction
and
only
cared
about
making
a
quick
buck.
In
conclusion,
I
highly
advise
against
dealing
with
this
company
and
its
products/services.
My
experience
was
nothing
short
of
a
nightmare,
and
I
wouldn't
want
anyone
else
to
go
through
the
same
ordeal.
Save
yourself
the
trouble
and
look
elsewhere
for
a
more
reputable
and
customer-oriented
option.