Big Fernand image

Big Fernand

Restaurant Fast food restaurant Meal takeaway Hamburger restaurant Family restaurant American restaurant Meal delivery French restaurant

😐 Burger to bread ratio is completely wrong. Small patty, and a lot of bread. Meat and cheese quality is good. French fries are not crunchy, soft and seem reheated, lots of small fried chunks in the bottom. Doesn’t feel like a great value. After eating and waiting for my wife to come back from the ba... People often mention burgers, good, burger, service, fries, staff, friendly, sont, Lyon, Great,


Address

36 Rue Ferrandière, 69002 Lyon, France

Website

restaurants.bigfernand.com

Contact

+33 4 78 79 22 76

Price rating

$$ $$

Rating on Google Maps

4.40 (1.5K reviews)

Open on Google Maps

Working Hours

  • Monday: 12 to 2:30 pm, 7 to 10 pm
  • Tuesday: 12 to 2:30 pm, 7 to 10 pm
  • Wednesday: 12 to 2:30 pm, 7 to 10 pm
  • Thursday: 12 to 2:30 pm, 7 to 10:30 pm
  • Friday: 12 to 10 pm
  • Saturday: 12 to 10 pm
  • Sunday: 12 to 10 pm

Featured Reviews


Frequently mentioned in reviews: burgers (43) good (29) burger (28) service (17) fries (16) staff (13) friendly (13) sont (12) Lyon (11) Great (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Alicia I. 3 years ago on Google • 65 reviews
    Tasty & customisable burger centrally located and open on Sunday! Dine-in place is relatively small / basic i.e more suitable to take away. Price is reasonable for the quality.
    2 people found this review helpful 👍

  • 3/5 Juan Francisco D. 1 year ago on Google
    Burger to bread ratio is completely wrong. Small patty, and a lot of bread. Meat and cheese quality is good. French fries are not crunchy, soft and seem reheated, lots of small fried chunks in the bottom. Doesn’t feel like a great value. After eating and waiting for my wife to come back from the bathroom I was asked to leave the table because I wasn’t eating (?!).
    2 people found this review helpful 👍

  • 2/5 Athena M. 3 years ago on Google • 140 reviews
    For 18€ a menu??? Really? This is a mcdonald's sized cheeseburger for 18€, burger patty was good but honestly, not worth the €€ There are way better places in Lyon for cheaper, with real sized burgers.
    1 person found this review helpful 👍

  • 5/5 Destinee R. 6 years ago on Google • 41 reviews
    Great burgers and fries! The staff was very friendly and accommodating; they even provided English menus for us. I had Le Victor with paprika garlic fries and I would recommend both.
    1 person found this review helpful 👍

  • 5/5 HaTim Q. 4 years ago on Google
    french fries is good Big fernand burger is amazing it worth to try it if came to Lyon.
    1 person found this review helpful 👍

  • 5/5 Jean N. 3 years ago on Google
    (Translated by Google) Worth the cost, really good homemade fries with quality Lyon burgers. Original and good artisanal drinks. Nothing to say perfect! (Original) Ça vaux le coût, de très bonne frites maison avec des hamburgés de qualité lyonnaise. Boissons artisanale original et bonnes. Rien a redire parfait !
    1 person found this review helpful 👍

  • 4/5 Laurine K. 3 years ago on Google
    (Translated by Google) Very good burgers, especially the veggie which is tasty and full of veg. The fries sprinkled with paprika are very good. The formulas are good value for money. And excellent reception + very clear explanations. (Original) Très bons burgers, en particulier le végétarien qui est savoureux et plein de légumes. Les frites parsemées de paprika sont très bonnes. Les formules constituent un bon rapport qualité-prix. Et excellent accueil + explications très claires.
    1 person found this review helpful 👍

  • 5/5 Zoé R. 3 years ago on Google
    (Translated by Google) We stopped by Big Fernand and were not disappointed. The waiters and cooks are very pleasant. Everything is homemade: bread, fries ... The burgers are delicious and the fries succulent. Everything has been perfect. We will come back ! (You can order while in containment, think about it) (Original) Nous sommes passés chez Big Fernand et n'avons pas été déçu. Les serveurs et cuisiniers sont très agréables. Tout est fait maison : pain, frites... Les burgers sont délicieux et les frites succulentes. Tout a été parfait. Nous reviendrons ! (Vous pouvez commander pendant le confinement, pensez-y)
    1 person found this review helpful 👍

  • 5/5 Rett P. 5 years ago on Google • 291 reviews
    It's hard to go wrong with food in Lyon, but this burger place outstanding. It's small and you might have to wait for a table, but the turnover rate is high so it won't be long and it's so worth the wait! veggie options are amazing. my partner enjoyed the raclette burger. I also really liked the nine promises they have listed on the wall (in French of course) pledging local produce, homemade sauce and at least one smile per burger!

  • 5/5 J R. 5 years ago on Google • 127 reviews
    Go there it's worthwhile... The burgers are fantastic. Juicy and fresh. I took the 3 course menue. Fries, a burger and a 🍰 (cheesecake) and a beer. Cost about 20 € but it's worthwhile😋 I met the owner when I arrived. You can see how much he loves his restaurant and how much effort he puts into quality. He is 110% friendly and service oriented. Overall: go there it's yummy

  • 5/5 Tamara P. 10 months ago on Google • 25 reviews
    Super tasty burgers. Mega friendly staff. And nice atmosphere if you choose to sit outside. Plenty of options and even the options have options 🤩

  • 4/5 Samara V. 11 months ago on Google • 23 reviews
    Fries were the star of the night. Crispy on the outside and perfect on the inside. The hamburger was ok. Not outstanding. The bread was too big for the hamburger size in my opinion and the barbecue sauce was too strong hence took all the other flavors out.

  • 5/5 Gladys B. 7 months ago on Google • 13 reviews
    Good burgers, good amount of food. Friendly staff and nice atmosphere.

  • 5/5 Wanwisa N. 2 years ago on Google
    Always like the burgers from big fernand, very juicy. Feel like the fries are better than the one I had in Paris.

  • 5/5 Antoine D. 3 years ago on Google
    (Translated by Google) Big Fernand has established itself as a staple of the Hamburger in Lyon! In addition, the staff are friendly and outgoing! If you want to enjoy a quality hamburger, do not hesitate! (Original) Big Fernand s'est imposé comme un incontournable du Hamburger à Lyon ! De plus le personnel est sympathique et avenant ! Si vous avez envie de déguster un hamburger de qualité, n'hésitez plus !

  • 5/5 Anna F. 4 years ago on Google
    Great burgers and great service. The overall experience is 5 star. The house is also excellent. The size of the burgers could be bigger, tho.

  • 4/5 Fernand & Flavie M. 3 years ago on Google
    (Translated by Google) great welcome, very good bernie, small downside for the fries (Original) super accueil, très bon bernie, petit bémol pour les frites

  • 5/5 nicolas d. 3 years ago on Google
    (Translated by Google) Crazy (Original) Dingue

  • 1/5 Street Boxing 6. 3 years ago on Google
    (Translated by Google) very unpleasant staff I go into the restaurant and to my surprise no one greets me, tasteless meat, too soft bread, drinks too sweet and let's not talk about the cheese .... luckily the fries make up for it I put 1 because there is not below. very big disappointment for me (Original) personnel très désagréable je rentre dans le restaurant et a ma grande surprise personne ne me salut,viande sans gout, pain trop mous, boissons trop sucrées et ne parlons pas du fromage.... heureusement que les frites rattrapent le coup je mets 1 car il n’y a pas en dessous. très grosse déception pour ma part

  • 5/5 Olivier S. 3 years ago on Google
    (Translated by Google) Very good. (Original) Très bien.

  • 5/5 Michael PAMBO O. 3 years ago on Google
    (Translated by Google) The quality of service the speed to serve orders always satisfied with you. Continue !!! (Original) La qualité du service la vitesse pour servir les commandes toujours satisfait de vous. Continuez !!!

  • 5/5 Nicolas A. 3 years ago on Google
    (Translated by Google) Always on top 🤟🍔🍔 (Original) Toujours au top 🤟🍔🍔

  • 5/5 Baptiste G. 3 years ago on Google
    (Translated by Google) Absolutely perfect, nice team and quality burgers! (Original) Absolument parfait, equipe sympa et burgers de qualité !

  • 5/5 Julie M. 3 years ago on Google
    (Translated by Google) We are regular customers, the recipes are unique, served very quickly, super efficient The team seem to get along really well and love what they do! good atmosphere and original decor Perfect ! Go on and long live the hamburgers! (Original) On est clients réguliers, les recettes sont uniques, servi très rapidement, super efficace La team à l'air de vraiment bien s'entendre et d'aimer ce qu'ils font ! bonne ambiance et déco originale Parfait ! Continuez et longue vie aux hamburgés !

  • 5/5 Nicolas S. 3 years ago on Google
    (Translated by Google) Top, like all Big Fernands! (Original) Top, comme tous les Big Fernand !

  • 5/5 C L. 2 years ago on Google
    It takes skill to elevate a humble burger. One of the best burgers I’ve had so far. Meat is tender, juicy and tasty. Fries were also lovely. A definite thumbs up to the friendly crew.

  • 5/5 Leila Hamla M. 1 year ago on Google
    Best burger ever! My husband is American, and even he thinks it’s the best burger! Such a nice and wonderful team, who made us feel so welcomed. I highly recommend this place! Great food and great people :)

  • 5/5 Edwin Johan Santana G. 2 years ago on Google
    I didn't expect take-away burgers to be this good! Burgers and fries were delivered hot, with pointers on how to "freshen them up" in case they went soggy during the ride... It wasn't necessary in our case, but it was reassuring considering future orders. Well done!

  • 5/5 Alfie H. 9 months ago on Google
    Great food, great service. Best burger place I experienced in Lyon. Absolutely superb burgers, fries and sauces. The complete package!

  • 2/5 Victor L. 2 years ago on Google
    A LOT of bread for just a really small burguer. The food looks great but the taste... The price doesn't match because you will get out of there dissatisfied

  • 5/5 Shuowen J. 1 year ago on Google
    Good food and friendly service. Enjoyed the experience.

  • 5/5 Saber L. 1 year ago on Google
    Fast service. One of the tastiest burger I’ve ever had. Quality throughout. Would definitely recommend if you’re in the area.

  • 5/5 Eddie P. 1 year ago on Google
    Excellent burgers! One of the tastiest I have tried in Lyon. Friendly staff and helpful even though we could not speak much French.

  • 5/5 Fabian C. 1 year ago on Google
    Really tasty Burger with fantastic french fries. Great customer service also 👍

  • 5/5 Onurlucan 1 year ago on Google
    Definitely a good choice if you like beef 🍖 burgers 🍔

  • 1/5 Daniele A. 1 year ago on Google
    We booked a table for 8 people and, once arrived, the man at the cash was so confused and didn't allow us to enter! It was Saturday and finding a new open restaurant was very hard and challenging The worst experience that I have ever faced in my life!

  • 5/5 Renee G. 1 year ago on Google
    Love the marriage of French inspired sauces and ingredients with a traditional, perfectly cooked burger.

  • 2/5 Myra B. 3 years ago on Google
    Hier avons pris à emporter 1 menu + 1 hamburger à part (donc en tout 2 hamburgers + 1 frite + 1 boisson). Les hamburgers étaient ok. Mais les frites quelle déception - d’autant plus pour moi qui ne conçois pas de manger un hamburger sans les bonnes frites qui vont avec ! Je suis du nord - on ne se refait pas... Alors ces frites étaient toutes molles, trop cuites à l’extérieur et pas assez à l’intérieur. D’emblée l’aspect était douteux... Franchement immangeables. Et tout cela pour... 28€ ! Oui c’est cher mais s’il n’y a rien à redire, on se dit qu’au moins c’était bon... Là je me suis dit que l’on ne m’y reprendrai plus! A bon entendeur...

  • 5/5 Dorian A. 3 years ago on Google
    (Translated by Google) Oulalalalala. What to say apart from Oulalalalala. The best burgers I have eaten to date for a FAST-FOOD. Delivery possible via uber eats / deliveroo, very fast service and always with a smile. In addition, the foods used for making these burgers are of extraordinary quality. (Original) Oulalalalala. Que dire à part Oulalalalala. Les meilleurs burgers que j'ai mangé à ce jour pour un FAST-FOOD. Livraison possible via uber eats/deliveroo, service très rapide et toujours avec le sourire. De plus, les aliments utilisés pour la confection de ces burgers sont de qualité extraordinaire.

  • 4/5 ANDO A. 3 years ago on Google
    (Translated by Google) Very good burger with good French cheeses (Original) Très bon burger avec des bon fromages français

  • 5/5 Suzane M. 3 years ago on Google
    (Translated by Google) Cheeses inside the extra burger, homemade fries, very good address in Lyonnaise (Original) Fromages a l'intérieur du burger extra , frites maison , très bonne adresse sur Lyonnaise

  • 1/5 Sophie B. 3 years ago on Google
    (Translated by Google) Very disappointed, no friendliness A 16 € menu that I can't even take the time to choose I arrived at 12 p.m. on a Sunday to order, I looked at the different burgers on the menu, the waitress called me back twice, in less than a minute, to find out what I wanted to take, then she was went to say to her colleague 1m from me: "luckily we are not in a hurry" This lady is sorely lacking in professionalism (Original) Très déçu, aucune convivialité Un menu à 16€ que je ne peux même pas prendre le temps de choisir Je suis arrivée à 12h, un dimanche, pour commander, j'ai regardé sur la carte les différents burgers, la serveuse m'a relancé 2 fois, en moins d'une minute, pour savoir ce que je voulais prendre, puis elle est allée dire à son collègue à 1m de moi : "heureusement qu'on est pas pressé" Cette dame manque cruellement de professionnalisme

  • 5/5 Justine R. 3 years ago on Google
    (Translated by Google) very good burger, I recommend (Original) de tres bon burger, je recommande

  • 5/5 Rodrigo M. 3 years ago on Google
    (Translated by Google) Excellent restaurant, fast and friendly service, the team is at the top and the formulas are of high quality and well filled. (Original) Restaurant excellent, service rapide et sympathique, l'équipe est au top et les formules sont de qualité et bien remplies.

  • 5/5 farid o. 3 years ago on Google
    Top

  • 4/5 Alexandre P. 3 years ago on Google
    (Translated by Google) Excellent gourmet Burger franchise (the best burger I've eaten in my life) great welcome, fresh and good product. I can't put 5/5 because the price is really expensive and it increases every year .. 15 or 16 € for the small menu (Original) Excellente franchise de Burger gourmet (les meilleurs burger que j’ai manger dans ma vie) excellent accueil , produit frais et bon . Je ne peut pas mettre 5/5 car le prix est vraiment cher et qui augmente chaque année.. 15 ou 16€ pour le petit menu

  • 4/5 Marcela Celestino R. 3 years ago on Google
    (Translated by Google) Very good, very attentive staff. The work at the oak stresses the customer a bit too (Original) Très bien, personnel très attentif. Le travail à la chêne stress un peu le client aussi

  • 5/5 Nicholas S. 4 years ago on Google
    One of the best burgers I have had in my life. savory flavor and fresh ingredients.

  • 5/5 Martina Perić B. 4 years ago on Google
    Great food, tasty burgers, great atmosphere and staff. Very pleasant experience 👍🙃

  • 5/5 Philipp A. 4 years ago on Google
    Holy mother of god. Definately some of the best burgers I have ever had. Definately worth a visit!

  • 5/5 Daniel B. 4 years ago on Google
    Delicious burgers just as we remembered from previous visits to the Lyon and Paris Big Fernands. Excellent friendly service and the food was spot on! Much better than one we tried in Bordeaux earlier this holiday!

  • 3/5 Maximilien B. 4 years ago on Google
    Nice looking space. Friendly staff. Average burger. Warm drinks. Fries are questionable- not salty at all. Bit overpriced.

  • 5/5 rakesh j. 4 years ago on Google
    Great burgers, freshly made. Good hosts. Cheers

  • 5/5 The A. 4 years ago on Google
    Great burger. Everything here is special. The cheese is out of this world. I would definitely come back again.

  • 5/5 Jonathan R. 3 years ago on Google
    (Translated by Google) If I could put 6/5 stars I would 👍 (Original) Si je pouvais mettre 6/5 étoiles je le ferais 👍

  • 5/5 Antoine B. 3 years ago on Google
    (Translated by Google) Delicious, no waiting, a great time ... (Original) Dėlicieux, pas d'attente, un très bon moment...

  • 5/5 Océane B. 3 years ago on Google
    (Translated by Google) Very good, fair price and top quality! Nice and friendly staff! (Original) Très bon, prix correct et qualité au top ! Personnel gentil et aimable !

  • 4/5 Jakub B. 3 years ago on Google
    Good burger, sauces need some more love. Pricey

  • 4/5 Émilie Z. 3 years ago on Google
    (Translated by Google) The burgers are good (although in the bartholomé the sauce is a little too sweet which masks the taste of raclette cheese), the staff are friendly. But you don't expect fast food (open kitchen, serving on a platter) before entering. (Original) Les burgers sont bons (bien que dans le bartholomé la sauce soit un peu trop sucrée ce qui masque le goût du fromage à raclette), le personnel est sympathique. Mais on ne s’attend pas à un fast food (cuisine ouverte, service sur un plateau) avant d’entrer.

  • 4/5 Florentin 3 years ago on Google
    (Translated by Google) Quality burgers! Friendly address where you can taste good burgers in a nice setting. The products are fresh and very good, I really appreciated. There is no doubt that when the opportunity presents itself I will go there again! The team is nice, it is to be emphasized. (Original) Burgers de qualités ! Adresse sympathique où l'on déguste de bons burgers dans un cadre sympa. Les produits sont frais et de très bons, j'ai beaucoup apprécié. Il n'y a pas de doutes que lorsque l'occasion se représentera je m'y rendrai à nouveau ! L'équipe est sympa, c'est à souligner.

  • 5/5 Adrien L. 3 years ago on Google
    (Translated by Google) The best burgers in Lyon. Everything is homemade and good. (Original) Les meilleurs burgers de Lyon. Tout est maison et bon.

  • 3/5 Oriol V. 3 years ago on Google
    Burger was OK but far from the best I've tried. Presentation was underwhelming, the burger came wrapped McDonald's style. French fries were overcooked and cut in very small pieces, probably I got the remains in the bottom.

  • 1/5 Romain R. 3 years ago on Google
    (Translated by Google) - After a year, always the same burger recipes, the veggie is good but a little disgusting, it runs everywhere, too much sauce. - The BIG effect on the veggie = 1 more frits which are also soft. - 1 drink offered if you take the menu, no way to replace the drink with a discount on a dessert or other .... really not commercial. - Finally the desserts are just microscopic. In short, at the opening I was sold the exceptional side of the store compared to the competitor next door ... all I see is a BCBG store. (Original) - Au bout d'un an, toujours les mêmes recettes de burgers, le veggie est bon mais un peu écœurant, il coule de partout, trop de sauce. - L'effet BIG sur le veggie = 1 frittes en plus qui d'ailleurs sont molles. - 1 boisson offerte si on prend le menu, aucun moyen de remplacer la boisson par une ristourne sur un dessert ou autre....vraiment pas commercial. - Enfin les desserts sont juste microscopiques. Bref à l'ouverture on m'a vendu le côté exceptionnel de la boutique par rapport au concurrent d'à côté...tout ce que je vois c'est une boutique BCBG.

  • 4/5 Ulric P. 3 years ago on Google
    (Translated by Google) Exceptional speed excellent flavor weak point presentation (Original) Rapidité exceptionnelle excellente saveur point faible la présentation

  • 4/5 Achille P. 3 years ago on Google
    (Translated by Google) Yum yum (Original) Miam miam

  • 5/5 Fabien P. 3 years ago on Google
    (Translated by Google) Impressed with the speed of service. Which is also nice. In addition it is good! (Original) Impressionné par la rapidité du service. Qui est d ailleurs agréable. En plus c est bon !

  • 5/5 Vincent C. 3 years ago on Google
    (Translated by Google) Very good burgers. Young and very friendly team (Original) Très bons burgers. Équipe jeune et très sympa

  • 5/5 Shirley L. 3 years ago on Google
    Great burger! Worth a stop for sure.

  • 5/5 Charlène C. 3 years ago on Google
    (Translated by Google) Great, the burgers are very good, the place friendly and the team welcoming! (Original) Super, les burgers sont très bons, le lieu convivial et l'équipe accueillante !

  • 1/5 Emi S. 3 years ago on Google
    (Translated by Google) I like to stay without they're too slow (Original) J'aime se resterans ils sont trop lent

  • 5/5 James G. 8 months ago on Google • 2 reviews
    Great food, great service by the staff. We are here for a few days from England and staff assisted us in knowing what was what. Best burger I’ve had in a long time.

  • 5/5 Geleg B. 6 months ago on Google • 1 review
    The woman there is really friendly, she showed me everything and helped me out really yummy and I can surely recommend this place🧡🧡🧡


Call +33 4 78 79 22 76 Open on Google Maps

Amenities


  • Payments
    • ✓️ Pluxee
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ Meal coupons
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Alcohol
    • ✓️ Quick bite
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating
    • ✓️ No-contact delivery

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