Chocolats Voisin Part Dieu image

Chocolats Voisin Part Dieu

Cafe Coffee store Pastry shop Tea store Confectionery Chocolate shop Chocolate artisan

😠 ATTENTION: Thieving seller who increases the price of the chocolates when weighing on the scale (by modifying the price displayed in the window), after having weighed for the first time and estimated with a wet finger that the batch that was purchased was not probably not expensive enough for his t... People often mention chocolates, store, Lyon, customers, good, nous,


Address

17 Rue Dr Bouchut, 69003 Lyon, France

Website

www.chocolat-voisin.com

Contact

+33 4 78 60 10 56

Rating on Google Maps

4.10 (186 reviews)

Open on Google Maps

Working Hours

  • Monday: 9:30 am to 8 pm
  • Tuesday: 9:30 am to 8 pm
  • Wednesday: 9:30 am to 8 pm
  • Thursday: 9:30 am to 8 pm
  • Friday: 9:30 am to 8 pm
  • Saturday: 9:30 am to 8 pm
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: chocolates (10) store (8) Lyon (8) customers (7) good (7) nous (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Mélodie I. 1 year ago on Google
    (Translated by Google) ATTENTION: Thieving seller who increases the price of the chocolates when weighing on the scale (by modifying the price displayed in the window), after having weighed for the first time and estimated with a wet finger that the batch that was purchased was not probably not expensive enough for his taste! It is unacceptable ! (Original) ATTENTION : Vendeur voleur qui augmente le prix des chocolats au moment de la pesée sur la balance (en modifiant le prix affiché en vitrine), après avoir pesé une première fois et estimé au doigt mouillé que le lot que l'on achetait n'était probablement pas assez cher à son goût ! C'est inadmissible !
    8 people found this review helpful 👍

  • 1/5 Cédric G. 1 year ago on Google
    (Translated by Google) First the seller took care of 2 or 3 customers who arrived after us before coming to serve us. We took a selection of individual chocolates (marked at €82 per kilo), which the seller weighed, that made €9 and wheelbarrows; he then hastened to remove the bag to redo the tare of the scale but this time by manually entering the price of €85 per kilo. Unsurprisingly the bag was now more than 10€. In addition to being dishonest, it is completely ILLEGAL. The irony when he asks us if we want the loyalty card, as if we were going to come back and buy from you, scammer. (Original) Premièrement le vendeur s'est occupé de 2 ou 3 clients arrivés après nous avant de venir nous servir. Nous avons pris une sélection de chocolat à l'unité (marqués à 82€ le kilo), que le vendeur a pesé, cela faisait 9€ et des brouettes ; il s'est alors empressé de retirer le sachet pour refaire la tare de la balance mais cette fois en entrant manuellement le prix de 85€ le kilo. Sans surprise le sachet faisait maintenant plus de 10€. En plus d'être malhonnête, c'est parfaitement ILLÉGAL. L'ironie quand il nous demande si on veut la carte de fidélité, comme si on allait revenir acheter chez toi, escroc.
    7 people found this review helpful 👍

  • 4/5 P B. 5 years ago on Google • 1015 reviews
    Original Lyonaisse chocolatier with a long history of making fine treats. You will find a well lit store with numerous sweet options, including packaged and by weight options. Like most shops, you will find pre-made gift sets and seasonal items that will allow you to sample several varieties. No accessibility issues to note from my experience.
    1 person found this review helpful 👍

  • 5/5 lorraine B. 1 year ago on Google
    (Translated by Google) Really very friendly and warm seller who advised me very well! He knew exactly how to find chocolates that suit me! Her colleague was also very kind and caring. I'll be back ! (Original) Vendeur vraiment très sympathique et chaleureux qui m’a très bien conseillée ! Il a su parfaitement trouver des chocolats qui me correspondent ! Sa collègue était elle aussi très gentille et bienveillante. Je reviendrai !
    1 person found this review helpful 👍

  • 4/5 Jérôme 2 years ago on Google
    (Translated by Google) Nice store with good chocolates. You have to ask because otherwise you don't take too much care of the customers. (Original) Beau magasin avec de bons chocolats. Il faut demander car sinon on ne s’occupe pas trop des clients.
    1 person found this review helpful 👍

  • 4/5 Sharon 1 year ago on Google • 188 reviews
    You can find the best chocolates here! They have good gift boxes and a wide variety. But remember its a little on the pricier side!

  • 5/5 András M. 2 months ago on Google • 168 reviews New
    Excellent service and selection of chocolates, worthy of a renowned firm. The vendor was very helpful even though I did have a complicated case and didn't speak good French.

  • 5/5 Sylvie A. 2 months ago on Google • 51 reviews New
    Very good Lyon chocolate store. The oldest and best chocolatier in Lyon. I recommend this chocolate store if you want to buy sweet specialties from Lyon.

  • 5/5 Noriko I. 5 months ago on Google • 35 reviews
    For those of you in Japan, if you want to buy Coussin de Lyon as a souvenir, please come here! You can buy delicious freshly made Coussin de Lyon! The support from the staff was so amazing that I almost cried. It's on the 2nd floor of WestField mall, in front of Part-Dieu station. Go up the escalator in front of the station and go to your left.

  • 5/5 Sonia D. 2 months ago on Google • 12 reviews New
    Best Voisin store in Lyon, impeccable service, friendly salespeople and great advice! I highly recommend for the good chocolates but above all the good service!

  • 1/5 Kavita S. 2 months ago on Google • 8 reviews New
    I went into the store to buy a box of chocolates. I left disappointed and without having purchased anything. All this is the fault of one of the saleswomen (a blonde around thirty years old.) Very poorly received, when you ask questions for information, you then have the unfortunate impression of disturbing. I see a set already made up in the window and I ask the saleswoman in question what the perfumes are. She gives me a very vague answer without even bothering to explain it properly. I also ask if I can put together a box with chocolates and her only answers are: “NO MADAM, NO MADAM”. This without even denying me anything else. The reception and customer advice should be reviewed!

  • 5/5 Dora D. 1 year ago on Google
    (Translated by Google) Very warm welcome, an extraordinary showcase and exceptional chocolate. A pure pleasure for the eyes and the taste buds (Original) Très bon accueil, une vtrine extraordinaire et du chocolat d'exception. Un pur plaisir pour les yeux et les papilles

  • 4/5 Fred V. 1 year ago on Google
    (Translated by Google) Great store, friendly and helpful staff! (Original) Super magasin, personnel accueillant et souriant !

  • 1/5 sohayla m. 1 year ago on Google
    (Translated by Google) Rascite staff, refused that I buy from them because "Arab". Refused but payment by credit card but accepted that of other less typical customers. Sad that it still exists. (Original) Personnel rascite, a refusé que j'achète chez eux car "arabe". A refusé mais paiement en CB mais a accepté celui d'autres clients moins typés. Triste que cela existe encore.

  • 1/5 Fadoua 1 year ago on Google
    (Translated by Google) Avoid!!! Deplorable attitude on the part of the staff who stares at the "typical" customers, makes it clear that we are not welcome and refuses payment by credit card to make us leave while the other customers have the possibility of paying by card. Disgusting... (Original) À fuire!!! Attitude déplorable de la part du personnel qui dévisage les clients "typé", fait comprendre que nous ne sommes pas les bienvenus et refuse le paiement en CB pour nous faire partir tandis que les autres clients ont bien la possibilité de régler par carte. À vomir...

  • 2/5 Nina “Nina” F. 1 year ago on Google
    (Translated by Google) Very disappointed the Lyonnais cushions are no longer as good, they are strong in taste and too much dough around that you no longer feel the ganache inside, move on... there is better elsewhere... (Original) Très déçu les coussins Lyonnais ne sont plus aussi bons, ils sont forts en goût et trop de pâte autour qu on ne sent plus du tout la ganache à l 'interieur, passer votre chemin... y a mieux ailleurs...

  • 4/5 Angélique A. 1 year ago on Google
    (Translated by Google) Too bad the lady who was selling it that day didn't know about fruit jellies. If his colleague had not intervened, we would have left with corners instead of pears. For the products themselves, unsurprisingly, they are perfect!!! Bright, very clean and spacious boutique (Original) Dommage que la demoiselle qui vendait ce jour la ne connaissait pas les pates de fruits. Si son collegue n'etait pas intervenu, nous serions repartis avec du coin au lieu de la poire. Pour les produits en eux-meme, sans surprise, ils sont parfaits !!! Boutiqur lumineuse, tres propre et spacieuse

  • 4/5 Philippe G. 1 year ago on Google
    (Translated by Google) Essential chocolatier in Lyon. The Part-Dieu store is not my favorite in terms of reception... And always a bit of a hassle for payment by credit card which takes far too long... It's time to change internet provider 😂 Otherwise the products offered are of excellent quality... Nothing to complain about at this level. (Original) Chocolatier incontournable sur Lyon. Le magasin de la Part-Dieu n'est pas mon préféré en termes d'accueil ... Et toujours un peu galère pour le paiement par CB qui prend beaucoup trop de temps ... Il serait temps de changer de fournisseur internet 😂 Sinon les produits proposés sont d'excellente qualité... Rien a redire à ce niveau.

  • 5/5 Jean F. 3 months ago on Google • 1 review New
    Perfect from A to Z with a team of very dynamic and attentive young people. The welcome was perfect even if we found a complicated clientele. In addition, Voisin always offers special attention to detail as this house has done for a very long time. Finally, the organization was also worth highlighting because it was complicated but very successful on the part of the team.
    1 person found this review helpful 👍

  • 1/5 Fred C. 3 months ago on Google • 2 reviews New
    Unfriendly staff, waiting at the checkout, advice on chocolates almost non-existent, standard boxes, we are Lyonnais, customers for several generations, we love our heritage businesses in our region but the spirit of Lyonnais chocolate is no longer there . Next year we will change chocolate makers.

  • 1/5 Blandine G. 3 months ago on Google • 2 reviews New
    Hell, 4 salespeople watching customers queue at the single checkout counter. A literally overwhelmed cashier. 22 minutes to pay


Call +33 4 78 60 10 56 Open on Google Maps

Amenities


  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Dine-in
    • ✗ Delivery
    • ✗ Takeaway

Trends



Last updated:

Similar Tea stores nearby

Glacier Terre adélice LYON image
1
Glacier Terre adélice LYON
Ice cream shop
👍👍 The most important piece of advice is to skip the long queue and sit down to order your delicious ice-cream. There was a vast variety of flavours and some were very unusual and original. Though it was quite expensive I would definitely recommend it as a novel and unforgettable ice cream experience!!
$$ $$
4.50 (4.6K reviews)
René Nardone image
2
René Nardone
Ice cream shop
Casual, family-run parlor doling out homemade ice cream & creative sundaes, plus waffles & crepes.
$$ $$
4.10 (3.7K reviews)
IT - Italian Trattoria image
3
IT - Italian Trattoria
Italian restaurant
$$ $$
4.20 (3.6K reviews)
Hippopotamus image
4
Hippopotamus
Restaurant
Contemporary steakhouse restaurant in a casual setting serving beef specialties, plus a kids' menu.
$$ $$
3.90 (3.5K reviews)
Le Grand Café des Négociants image
5
Le Grand Café des Négociants
Brasserie
Set menus of classic Lyonnaise specialties in a gilded room with elaborate Second Empire decor.
$$$ $
3.80 (3.3K reviews)
Last updated:
()