Aesop image

Aesop

Cosmetics store Beauty supply store Perfume store

Australian company known for high-end skincare products & gift kits, plus home & body fragrances. People often mention products, Aesop, produits,


Address

69 Rue du Président Édouard Herriot, 69002 Lyon, France

Website

www.aesop.com

Contact

+33 4 72 56 19 25

Rating on Google Maps

4.10 (51 reviews)

Open on Google Maps

Working Hours

  • Monday: 10 am to 1 pm, 2 to 7 pm
  • Tuesday: 10 am to 1 pm, 2 to 7 pm
  • Wednesday: 10 am to 7 pm
  • Thursday: 10 am to 7 pm
  • Friday: 10 am to 7 pm
  • Saturday: 10 am to 7 pm
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: products (12) Aesop (8) produits (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Tomoko M. 6 months ago on Google • 7 reviews
    Worst Aesop Staff experience ever! We've been to plenty of Aesop stores around Europe and Asia and it's always a great experience but today was the worst. we probably bothered the shop assistant because she was on her phone we we got in. No hello, cold vibe, expeditious sale and overall weird experience ( why hide the name of perfumes and not telling us which is which?? And why taking our sample papers to through them away??). No product samples in the bag and no "have a good day". Nothing against the brand itself but management should be a bit more careful about sales assistant behavior.
    2 people found this review helpful 👍

  • 1/5 wine s. 5 months ago on Google • 3 reviews
    the old sale women who is not typical french look with heavy make up ,her service attitude is blunt and unfriendly. Makes me feel offended. This waiteress doesn't deserve the brand.
    2 people found this review helpful 👍

  • 5/5 Yoan V. 3 months ago on Google • 42 reviews New
    A huge thank you to Erica for her welcome and her valuable advice, I am leaving delighted with quality products, I 100% recommend this store, see you soon!
    1 person found this review helpful 👍

  • 5/5 Chloe C. 1 year ago on Google • 33 reviews
    I have loved this brand for several years, and especially this store. Very professional staff, useful advice and clear explanations. It makes you want to listen to it and consume it in this store.
    1 person found this review helpful 👍

  • 5/5 April _. 9 months ago on Google • 8 reviews
    The staff was so nice! She showed me how to use the products and explained in English kindly. I bought 3 products there and they're working well with my dry skin :)
    1 person found this review helpful 👍

  • 1/5 BV D. 4 months ago on Google • 7 reviews
    I visited this place with my gf today, we are from asia, the people working there are so racist, they asked us not to touch any products like perfumes, whereas other people in front of us were able to test the perfumes, so disgusting
    1 person found this review helpful 👍

  • 5/5 Alice S. 4 years ago on Google
    (Translated by Google) Sophie, the manager of the shop is of a softness and a rare delicacy. She knows all of its products on the fingertips and is very considerate with all customers. My visit to Aesop was a parenthesis of sweetness in a crazy day. Thank you Sophie (and Anna!) (Original) Sophie, la responsable de la boutique est d'une douceur et d'une délicatesse rares. Elle connait l'ensemble de ses produits sur le bout des doigts et est très prévenante avec l'ensemble des clients. Mon passage chez Aésop a été une parenthèse de douceur dans une journée folle. Merci Sophie (et Anna !)
    1 person found this review helpful 👍

  • 5/5 Etienne P. 4 years ago on Google
    (Translated by Google) You complain enough when the service is bad so you have to be able to point out when it was excellent. This was the case during my visit to Aesop in Lyon. Impeccable welcome and top products. See you soon. (Original) On se plaint assez lorsque le service est mauvais alors il faut savoir souligner lorsqu'il a été excellent. Ça a été le cas lors de ma visite chez Aesop à Lyon. Accueil irréprochable et produits au top. À bientôt.
    1 person found this review helpful 👍

  • 3/5 Elena Garre D. 1 year ago on Google
    (Translated by Google) Hello, Thank you for respecting the legislation in force and for turning off your lights when leaving your business. This contributes to energy sobriety, necessary in this period of energy crisis, and makes it possible to limit the risk of power cuts. Thank you in advance for your collaboration ! (Original) Bonjour, Je vous remercie de respecter la législation en vigueur et d'éteindre vos lumières en quittant votre commerce. Cela participe à la sobriété énergétique, nécessaire en cette période de crise énergétique, et permet de limiter les risques de coupures de courant. Merci d'avance pour votre collaboration !
    1 person found this review helpful 👍

  • 5/5 A. Mark D. 5 years ago on Google • 37 reviews
    Friendly staff and great product. They helped my wife find the right product and even took time to give me a couple of samples to try after shaving. What a great experience and cute little shop. Check it out when you are in Lyon.

  • 4/5 Leo L. 8 months ago on Google • 11 reviews
    Very nice service. Perfect products, of course. This is a very small Aesop story with very little space to stroll and look around.

  • 5/5 Audrey B. 3 months ago on Google • 11 reviews New
    Perfect welcome, the person was able to meet my needs, I was even able to test products that I did not know. I will come back for Christmas presents without hesitation. And what’s more, we serve you tea!

  • 5/5 Framboise D. 2 years ago on Google
    (Translated by Google) Very nice, friendly and pleasant welcome with a nice discovery of Aesop products. I left with an extraordinary eau de parfum..j am more than delighted .. (Original) Très belle accueil sympathique et agréable avec une belle découverte des produits Aesop. Je suis repartie avec une eau de parfum extraordinaire..j en suis plus que ravie ..

  • 5/5 Gérard P. 7 years ago on Google
    (Translated by Google) A warm and very professional welcome from a team that takes the time to advise you. The very small shop has kept some elements from the previous tobacconist, in particular the chandelier. If you are not convinced of the effectiveness of the products you are given many samples to try. An excellent address in Lyon. (Original) Accueil chaleureux et très professionnel par une équipe qui prend le temps de vous conseiller. La boutique.très petite a gardé quelques éléments du bureau de tabac précédent notamment le lustre. Si vous n'êtes pas convaincu de l'efficacité des produis on vous donne de.nombreux échantillons pour essayer. Une excellente adresse à Lyon.

  • 5/5 Andreas N. 1 year ago on Google
    (Translated by Google) Like Apple for cosmetics - But also overpriced of exceptional quality (Original) Comme Apple pour le cosmétiques - Mais aussi trop cher d’une qualité exceptionnelle

  • 5/5 Audrey B. 1 year ago on Google
    (Translated by Google) Top notch staff!! Listening and who knew how to target my expectations. I am delighted with my purchases! (Original) Un personnel au top!! A l’écoute et qui a su cibler mes attentes. Je suis ravie de mes achats!

  • 5/5 Pierre M. 1 year ago on Google
    (Translated by Google) The saleswoman is very friendly and explains her products very well. (Original) La vendeuse est tres sympathique et explique très bien ses produits.

  • 5/5 loulou 6. 2 years ago on Google
    (Translated by Google) Very nice little shop, always well received. The range of eau de parfum is quite different from all the aggressive "sephora" perfumes found elsewhere. Would not change a thing ! (Original) Petite boutique très agréable, toujours bien reçu. La gamme d'eau de parfum est bien différente de tous les parfums "sephora" agressif que l'on trouve ailleurs. Ne changez rien !

  • 5/5 TAXI DUVERT F. 1 year ago on Google
    (Translated by Google) Hello, very warm welcome and very efficient product advisors who listen to your expectations. Good products I recommend this address. (Original) Bonjour très bon accueil et conseillères produits très efficaces et bien à l écoute de vos attentes. Bons produits je recommande cette adresse.

  • 5/5 Tiia J. 1 year ago on Google • 1 review
    Amazing service!


Call +33 4 72 56 19 25 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping

Trends



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