The sense of customer service is lost these days but not at La Parfumerie FBKT. I was able to smell lots of tea with an extremely patient and pleasant person. The products are good. The story could have ended there. But when I came back with the coffee maker that I had just bought and which almost burned my little ones and my friend, the reaction of the staff was more than fair and adapted to the situation. This deserves a big thank you and lots of stars. Google only offers five, I could have included many more. You are really on top even when there is a small problem and, from this mishap, I only remember one address to keep carefully in my tablets and to recommend to everyone! Thank you for maintaining this sense of customer service which is so rare these days. Don't change anything, and customers from all backgrounds go for it with their eyes closed.

(Translated by Google) Perfect place to have a coffee on the terrace or to take away. Because of the pandemic, the perfumery has turned into a small grocery store but continues to receive people and serve coffee. The perfumery staff is very pleasant, smiling, and always ready to listen if you have any questions about purchases or coffees. Special mention for the Pink Chai which is to die for! ❤️ The grocery store is quite diverse. You can find as many products for lunch as for aperitif. There are even gift boxes. You can also find everything you need to make your teas and coffees at home It is an ideal address to drink coffee in complete relaxation! (Original) Lieu parfait pour prendre un café en terrasse ou à emporter. À cause de la pandémie, la parfumerie s'est transformé en petite épicerie mais continue à recevoir les gens et à servir le café. Le staff de la parfumerie est très agréable, souriant, et toujours à l'écoute si vous avez des questions par rapport à des achats ou des cafés. Mention spéciale pour le Pink Chai qui est à tomber ! ❤️ Le coin épicerie est assez diversifié. Vous pouvez trouver autant des produits pour le déjeuner, que pour l'apéro. Il y a même des coffrets pour faire des cadeaux. Vous pouvez également retrouver tout le nécessaire pour faire vos thés et vos cafés à la maison C'est une adresse idéale pour boire le café en toute détente !!!

Perfect coffee for a quiet Saturday morning. A very nice welcome with a friendly smile and very good coffee! I will definitely come back!

Great terrace to have a drink. Amazing choice of tea and coffee. Very welcoming staff.

Without any hesitation my favorite place to relax. The coffee is very good and comes with a gluten-free biscuit and a glass of water. And always served with a smile :) In addition there is access to wifi with sockets inside! If you need a moment of relaxation during your day I recommend La Parfumerie!

Cozy, Great place for working with laptop.

A great welcome from Elsa! Gift ideas galore, tea, coffee and good original products.

Nice place to have a coffee, work. The only downsides: no vegan cake (not very inclusive, you have to get up to speed in 2023) and above all, charging 50 cents more to replace cow's milk with vegetable milk... it's a bit of a waste. excess. Vegans are not cash cows.

Discovered by pure chance, the place is really adorable, and I really appreciated the calm during my visit! A very warm welcome, and a delicious cake of the day. Looking forward to coming back to discover a little more about the products on sale!

Very pleasant place to have a coffee. The coffees and teas offered are varied, which allows you to find what you're looking for. The cakes are good and there is also a shop area filled with tea and accessories for drinking it.

(Translated by Google) Nice setting and concept, but rather expensive (Original) Cadre et concept sympa, mais plutôt cher

One of the best tea rooms in Lyon! The coffee and cakes are very good and the prices are more than fair! Perfect for having a quiet snack or working while snacking, plus the music isn't really loud and that's great 😊

(Translated by Google) A very pleasant place to have a snack, very good value for money (Original) Un lieu très agréable pour prendre un goûter, très bon rapport qualité prix

(Translated by Google) Incredible and relaxing experience everything is affordable and of high quality! A real HQ to draw meci I will come back! :-) (Original) Expérience incroyable et reposante tout est abordable et de qualité ! Un vrai QG pour dessiner meci je reviendrai ! :-)