(Translated by Google) Shopkeepers who take the time and make themselves available, this may well be where all the luxury lies. Unfortunately, I did not retain the first name of the charming blonde woman who took the time for me, and made the concept of the brand very accessible to me. I had a great time in your store, and see you soon! (Original) Des commerçants qui prennent le temps et qui se rendent disponible, c’est peut être bien là que réside tout le luxe. Je n’ai malheureusement pas retenue le prénom de la charmante femme blonde qui a prit le temps pour moi, et m’a rendu le concept de la marque très accessible. J’ai passé un agréable moment dans votre boutique, et je vous dis à très bientôt !

I showed up at 10 am when they opened, selected six candles, had my tax form completed, and was on the road in 10 minutes. The salesperson was efficient and helpful. I was so happy to discover Lyon had a diptyque store so I could stock up before leaving France. Great service even when I was in a rush. Thank you!

Quite and adoring place with professional staff ahi give you advise

Fabulous service !

(Translated by Google) Hello, after ordering a 100ml of angelica jasmine from diptych, I had to wait more than 10 days to receive my order. It took over a week for the diptych house to prepare my package. After paying more than 7 euros for colissimo followed, it seems to me quite unacceptable in 2021 to wait so long to receive a small bottle of perfume. I do not recommend that you go through the site of the house to order ... orders are much faster by other sellers. Very disappointed being a fan of perfume and diptych columns. My vacation is almost over and I could not have enjoyed this wonderful scent. (Original) Bonjour, après avoir passé commande chez dyptique d un 100ml de jasmin angelique j ai du attendre plus de 10 jours pour réceptionner ma commande. Il a fallu plus d une semaine a la maison dyptique pour préparer mon colis. Après avoir payé plus de 7 euros de colissimo suivi cela me semble assez innadmissible en 2021 d attendre autant de temps pour réceptionner une petite bouteille de parfum. Je vous deconseille de passer par le site de la maison pour commander... les commandes sont bien plus rapides par d autres vendeurs. Très déçu étant un passionné de parfum et des colonnes dyptique. Mes vacances sont presque finies et je n aurais pas pu profiter de ce parfum merveilleux..

(Translated by Google) They no longer had good gifts during the holiday season 😩. I find it all the same rather average on the part of this sign which I had been praised for their products, which I do not know suddenly. So I wrote down their services. Maybe next time ? (Original) Ils n’avaient plus de bon cadeaux en pleine période de fête 😩. Je trouve cela tout de même plutôt moyen de la part de cette enseigne dont on m’avait fait l’éloge de leurs produits, que je connais pas encore du coup. J’ai donc noté leurs services. Une prochaine fois peut être ?

Pleasantly surprised by friendly and helpful service here. I don’t find shopkeepers are always friendly to tourists. Pretty shop.

Such a lovely shop ! So friendly and helpful. An amazing experience shopping here. The products are so unique, some serious quality. Lovely. Thank you

Lovely and helpful staff, great fragrances. Freshly renovated, looks and smells great.

A special and pleasant experience. Thanks to the kind staff

Awesome customer service; which was one of the main reasons I purchased a fragrance. The young lady was nice and patient as I spoke in English; her patience combine with her knowledge : made the sale.

Absolutely stunning client service! We have been handled by young and extremely nice woman. My boyfriend is very picky but after few proportions, she has helped him to pick gorgeous scent! Totally recommend.

The best client service ever! The saleswoman helped me to find my perfume with calmness and professionalism:) and thank you for English 😅

(Translated by Google) Returning to the store to resolve the problem, the salespeople are very professional. The problem of a nice store is solved in a nice way. (Original) De retour au magasin pour régler le problème, les vendeurs sont très professionnelles. Le problème d'un beau magasin est résolu d'une belle manière.

Very kind and passionate staff, love the atmosphere. They take the time to show you everything you want to try. A truly unique experience. Diptyque has long been a favorite of mine, especially 34. After seeing all the variety in the shop, I look forward to trying more of your exquisite perfumes. These are high quality perfumes that develop a life of their own over time.