Restaurant "O" image

Restaurant "O"

Restaurant Seafood restaurant

😠 I just had experienced a very bad customer service in the Netherlands. The waitress acted as if she was really upset by my question instantly. I only asked the question if one of the tables is free (as I saw at least four tables were free at that time) and maybe we could squeeze before other people... People often mention service, good, restaurant,


Address

Rechtstraat 76, 6221 EL Maastricht, Netherlands

Website

www.restaurant-o.nl

Contact

+31 43 325 9747

Rating on Google Maps

4.60 (196 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 6 to 10 pm
  • Thursday: 6 to 10 pm
  • Friday: 12 to 3 pm, 6 to 10 pm
  • Saturday: 12 to 3 pm, 6 to 10 pm
  • Sunday: 12 to 6 pm
  • Monday: Closed
  • Tuesday: Closed

Featured Reviews


Frequently mentioned in reviews: service (9) good (7) restaurant (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Fei L. 4 years ago on Google
    I just had experienced a very bad customer service in the Netherlands. The waitress acted as if she was really upset by my question instantly. I only asked the question if one of the tables is free (as I saw at least four tables were free at that time) and maybe we could squeeze before other people come in for their reservations. But before I even asked, she kinda scared me away with her almost yelling tune and terrible attitude by flapping the agenda and throwing it on the table : this is my agenda, only for me blah blah blah... Then I said why you acted as if you are angry at me or sth? Dat is niet goed!!! Never again, maybe the food is good, but the service is one of the most unwelcoming ones I have ever experienced in the Netherlands.(oh, sorry, actually it should be the world* instead of only Netherlands, as I have lived in Canada, Germany, Switzerland, Singapore etc.) The treatment of customers should not depend if you have a reservation or not. If not, try to avoid this place unless you want to ruin your lovely Saturday evening dinner with your family. Restaurant "O", you really don't know how to spell *custom service*!!!
    3 people found this review helpful 👍

  • 5/5 Zoey C. 1 year ago on Google
    Went there for a date night, the service was amazing, foods were excellent. We didn’t drink anything because I can’t have any alcohol, but the lobster and shrimps we had was absolutely delicious. Also talked to a lady when she just finished her meal and walked out the restaurant, she also loves it here. It’s an amazing place for a romantic date night, highly recommend! :)
    2 people found this review helpful 👍

  • 5/5 Funda B. 5 years ago on Google
    The service was very good, the fish was very fresh and cooked amazingly well, literally melting in the mouth. Great seafood platter ! We had pleasant time. I would happily recommend 😊
    1 person found this review helpful 👍

  • 5/5 Chantal H. 1 year ago on Google
    Fantastic seafood, kind staff and it remains the best seafood restaurant in Maastricht. Using the very best ingredients and a simple but professional preparation. Delicious! Very fair pricing for the menu.
    1 person found this review helpful 👍

  • 3/5 Emanuele P. 2 years ago on Google
    It's a nice restaurant, good service, nice ambient. However I have been underwhelmed by all but a couple dishes: oysters were great, tuna tartare was quite good. Everything else was well prepared but quite ordinary. Not a bad restaurant, but I would not suggest it.

  • 5/5 Wouter K. 3 years ago on Google
    We sat outside yesterday and had a lovely evening. The 5-course surprise meal consisted of fruits de mer, classical tuna tartar, grilled squid with orange and union compote, bakked haddock (the star of the evening!) and an ananas with coconut sorbet dessert. All very well prepared and served with nice details. This is a fish-restaurant though, few veggies or carbs. But given the friendly and attentive service, I guess you can ask. The few questions we had, were all met with a positive " off course". The price of the menu is very reasonable. Your bill will, as usual with this level of detail and attention, be more dependent on the glasses you drink! The three of us had two bottles of a very nice Bourgogne Blanc Aligoté, 35€ twice. And that was not all we drank 🙂

  • 5/5 Marnix F. 4 years ago on Google
    Excellent restaurant in a beautiful old street in Maastricht. Michelin should award it one star! We are a turbot for 4 persons. Beautiful wine list and great house champagne. Service outstanding.

  • 5/5 Tomris G. 5 years ago on Google
    Good fish restaurant, delicious, good location, good service..

  • 5/5 Hanhuei H. 5 years ago on Google
    fresh and delicious!! 海鮮盤=20eu

  • 5/5 J 1 year ago on Google
    This is a very good place to go when you like seafood! Nice atmosphere, friendly staff and a skilled chef. Food was terrific! Not cheap but quality comes with a price. Recommended!!

  • 5/5 Joanna K. 8 months ago on Google
    Super tasty food, really fresh sea food and fish. Great service, experience with wine pairing. Highly recommended.

  • 5/5 Thouraya S. 11 months ago on Google
    The kids loved it, so did we !


Call +31 43 325 9747 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Healthy options
    • ✓️ Late-night food
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery
    • ✗ Takeaway

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