1/5 Nikolai P. 4 months ago on Google
The
cinema
itself
is
amazing,
primiarly
for
its
location
and
stylish
interior.
However,
our
recent
experience
at
the
cafe/restaurant
was
less
impressive
and
notably
dismal.
Despite
making
a
reservation
and
arriving
nearly
two
hours
before
our
movie,
our
dining
experience
was
full
of
issues.
Initially,
after
placing
our
order,
we
faced
a
prolonged
wait
of
40
minutes,
during
which
only
our
drinks
were
served.
The
waitress
then
informed
us
of
a
"miscommunication"
with
the
kitchen,
causing
a
delay
in
preparing
our
food.
The
situation
deteriorated
further
when,
after
an
additional
wait
of
50
minutes,
the
waitress
checked
on
us,
only
to
realize
our
order
hadn't
been
processed
due
to
an
"error
in
the
system".
This
was
particularly
frustrating
as
we
had
already
spent
nearly
two
hours
at
the
venue,
and
our
movie
was
about
to
start,
leaving
us
no
time
to
dine.
As
the
result
the
evening
was
ruined
for
the
whole
group,
making
it
one
of
the
most
distressing
experiences
I've
had
in
a
European
cafe/restaurant.
On
a
positive
note,
the
manager
did
acknowledge
the
inconvenience
by
offering
to
cover
the
cost
of
our
drinks.
While
this
gesture
was
appreciated,
it
could
not
fully
compensate
for
the
overall,
disappointment
and
disruption
of
our
plans.