1/5 Agi i. 11 months ago on Google
Had
the
utter
misfortune
of
booking
a
night
at
The
Dutch
and
we
will
never
darken
their
doors
again
Only
after
hitting
the
submit
button
did
I
notice
the
date
did
not
match
my
original
search.
I
immediately
called
customer
service
but
they
would
only
volunteer
to
contact
the
hotel
to
see
if
the
hotel
would
"permit"
the
change
.....guess
what?
They
didn't.
If
I'd
tried
to
change
after
a
day
or
even
after
1
hr,
sure,
hold
me
accountable
but
when
I'm
calling
you
literally
within
15
seconds
to
alert
you
there
is
a
problem
and
I
not
only
was
looking
for
a
different
date
but
I
was
looking
for
TWO
nights
&
not
one.
Nope.
They
could
not
have
cared
less
&
I
was
now
committed
to
staying
for
1
night,
2
months
earlier
than
I
had
searched
for
And
how
awesome
that
I
am
a
gold
member
on
a
certain
“hotels”
booking
site.
They
were
useless!
So
if
you're
looking
for
a
hotel
that
offers
decent
customer
service
and
would
be
a
repeat-worthy
visit,
this
is
not
the
place.
I
cannot
believe
your
customer
service
is
so
strict
that
someone
calling
within
seconds,
to
alert
an
error
has
been
made,
is
given
zero
consideration
or
benefit
of
the
doubt.
So
yeah,
you
got
1
night
out
of
me.
You
could
have
had
2
nights
and
a
repeat
visitor.
Never
again...