Truesdell Animal Care Hospital & Clinic image

Truesdell Animal Care Hospital & Clinic

Veterinarian Animal hospital Pet groomer Veterinary pharmacy

One of the Top rated Veterinarians in Madison


Address

4214 Milwaukee St, Madison, WI 53714

Website

www.trueanimalcare.com

Contact

(608) 244-2555

Rating on Google Maps

4.70 (435 reviews)

Open on Google Maps

Working Hours

  • Saturday: 8 AM to 12 PM
  • Sunday: (Easter), Closed, Hours might differ
  • Monday: 7:30 AM to 6 PM
  • Tuesday: 7:30 AM to 6 PM
  • Wednesday: 7:30 AM to 6 PM
  • Thursday: 7:30 AM to 6 PM
  • Friday: 7:30 AM to 5:30 PM

Featured Reviews


Frequently mentioned in reviews: care (18) Truesdell (15) love (10) staff (10) visit (9) feel (7) caring (7) clinic (7) good (6) amazing (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Brianna C. 10 months ago on Google
    The girl on the phone that answered after I chose "customer relations" had no clue about anything and was looking up every question that I asked her which were just simple how much is an office visit, how much are shots, explained that I had a new puppy and was looking in to choosing a veterinarian and did absolutely nothing to promote that business. This place used to be top-notch before Dr. Truesdell retired.. now the only thing top notch is there almost three times as expensive prices than any other vet I checked into. I wouldn't mind paying extra If I felt confident that everyone there was the best like I used to think. Sad
    1 person found this review helpful 👍

  • 4/5 Jelly b. 1 year ago on Google
    I started out with Dr R. who stated she needed to establish care the first visit. I understood, however, I was there because my 10 month old puppy had been limping for a couple months on/off with occasional screams of pain. I told her she could have the records from previous vet regarding establishing care; coco just had a physical plus up to date on all shots etc. No that was not good enough, long story short a serious fracture was missed because she was ignoring the reason I was there to begin with! Then, I returned a couple months after paying $200 to " establish care" to have her looked at for what I initially came in for on the " establish care visit" Despite the fact of above, the medical director did a good job of diagnosing a fracture and peered in to the issue that she must have something more wrong with her leg. I really did like the medical director. I will come back and update further. I don't like the cost of the two visits etc for something that could have been found in one. I understand as a provider about establishing care, however, I always always address the issue of most concern to my patient that day. I was impressed by the Medical Director
    1 person found this review helpful 👍

  • 5/5 Kayla H. 2 years ago on Google
    Truesdell is excellent. The care and detail they provided to our cat was amazing. I have never had a better experience with one of our pets. They are the best!!
    1 person found this review helpful 👍

  • 5/5 Alaria P. 1 year ago on Google
    We love Dr. Jacy and all the staff at Truesdell! They make appropriate referrals and work well with specialists. Our dog has IVDD and they see him urgently as needed. The staff gush and goo over our dog and make him (and the owners) feel so special! The pics were of Doc Expressing his bladder and they had two other vet techs in there just to soothe and treat him.
    1 person found this review helpful 👍

  • 3/5 Wawa K. 1 year ago on Google
    Pricey but what veterinarian isn't nowadays. I took my dog in for an ingrown nail and the service was instant and they were done within 30 minutes called me and I picked him off everything went according to plan the price cost more than I thought but then again I had to buy antibiotics and such good overall not exclamation point after that though

  • 5/5 Sara E. 10 months ago on Google
    Great place! Last week was my 1st visit with my newly adopted Boston Terrier! He's 14, my 1st Boston, and I had a TON of questions. Everyone was amazing, never made me feel bad for asking so many questions, and took at least 30+ minutes giving my Kasper a thorough exam. I'll definitely recommend Truesdell to ANYONE looking for a great vet 🥰

  • 5/5 Adam F. 1 year ago on Google
    I brought in a stray approximately 8-month old kitten to Truesdell Clinic that I'm adopting. I was very happy with how thorough the exam was, and how detailed the information was. They covered all of my concerns and answered all of my questions. I made an appointment to have him neutered at Truesdell, and plan on bringing him back for future veterinary needs.

  • 5/5 Kenneth P. 7 months ago on Google
    Esther always does a wonderful job with Skipper. Esther is personable and friendly, is very caring with her clients and owners.

  • 5/5 Lisa 7 months ago on Google
    We would like to thank you ALL for the love, compassion you showed during a very difficult time. I called on a Saturday for our elder dog who was at the last stages of her life and you managed to get us in to let her go over the rainbow bridge. Dr. Uhl was AMAZING and explained all of the options and was extremely compassionate. I felt she truly cared for us and helped at a very difficult time seem a bit more comfortable. We thank you ALL for the love you give to our loved ones and make us feel loved. Thank you for your caring and compassionate care . RIP Kaylee 11/11/2023❤️

  • 5/5 Rachel J. 1 year ago on Google
    Communication, compassion, and treatment were all top notch by all staff when we brought one of our dogs in because he was having seizures. We are new to the area and had not yet chosen a vet for our three dogs. We definitely have our vet now. To be able to leave a pet with a stranger and feel totally confident that they are in good hands is immeasurable. Thank you so much for taking care of Oskar in our time of need. We couldn’t be happier to be part of the Truesdell family.

  • 5/5 Robin S. 11 months ago on Google
    After leaving veterinary medicine (after working in the field for 20 years), I found myself in need of finding a general practitioner for my dogs. I have the good fortune of having Truesdell AC right up the street from my home. Dr's Steele and Meier are the best as is the clinic staff. Great clinic - caring, kind, knowledgeable and accommodating. Highly recommend.

  • 5/5 Brandie S. 1 year ago on Google
    We had a hard time finding the right care for our family's pet rats and I'm so happy we landed here. Our little sick guy was treated with such gentle care, medications were administered and follow up was immediate. Our sick rat is now up and around feeling better and we're so grateful for the attention he was given.

  • 5/5 Katie F. 1 year ago on Google
    Dr. Meier is truly the best! She takes the time to listen to all of our concerns, and she provides feedback and recommendations. Dr. Meier and her team went above and beyond when our puppy was acutely ill last year, and we appreciated her care and compassion so much.

  • 5/5 Tanya K. 1 year ago on Google
    Truesdell Animal Care, Dr. Koepke & staff, took great care of my cat, Ninja, today. He wasn't eating or drinking and was in pain in the morning. My regular vet is closed on Wednesday's, but Truesdell got him in right away and did an excellent job diagnosing him and treating him. He is now back to his normal happy self and we are thankful for the great service and care!

  • 5/5 Juli T. 1 year ago on Google
    This is my forever vet clinic! I wish my own (human) doctor was this awesome. My puppy was treated with the utmost care and respect during our visit, and everyone involved shared my value of making it an extremely positive experience for my dog since I do not want her to be afraid of the vet. All of the Truesdell staff here are clearly happy and love what they do. I feel absolutely safe asking any question and I feel my relationship with this clinic is absolutely a partnership to ensure my dog is cared for. The thoughtful, thorough, and quick responses to my follow-up questions and concerns after my initial visit were impressive. Ms. Ada Jane loves her care team! Thank you all so much! We can’t wait to see you soon for her next appointment.

  • 5/5 Patrick W. 1 year ago on Google
    Truesdell is an excellent full service vet clinic. Our dog has been in excellent hands since she was a puppy, and we appreciate it.

  • 5/5 Bryenne A. 1 year ago on Google
    We absolutely love Dr.Heidi an all the staff at Tuesdell. They are so kind, caring and really love on our babies. We have a free range rabbit and three cats who all get EXCELLENT care.

  • 5/5 Lauren C. 1 year ago on Google
    Our dog and us love this place so much! The staff is always so welcoming, caring, and personable. Most importantly, I trust them wholeheartedly. I always leave here satisfied and relieved because I know that my dog's health was thoroughly evaluated. Thank you everyone at Truesdell!

  • 5/5 Jen H. 4 years ago on Google
    We are long standing patients at Truesdell. My three pugs have been seen there, and my sweet Tura was helped across the bridge last May by this amazing, compassionate team. Recently we adopted a senior Boston to join our pack, and we already are in love. She was seen by Dr. Brittany and all the staff there were so kind and welcoming to her. We love this clinic, and will continue to be there as our three pugs/Boston continue to require preventive care, and support for issues. Thank you.

  • 5/5 JayJay D. 2 years ago on Google
    Amazing staff. Affordable for exotic pets. They were very thorough.

  • 3/5 Tim 1 year ago on Google
    They did amazing with my bunny, he was nervous going in for his first visit here but the vets where so good with him it calmed him down in seconds. Highly recommend and will definitely be back. Update: it saddens me to say this but I feel like this vet pawned our problems onto someone else. After 2 more visits, we where told several different things from different vets at this animal hospital. We sent them a video of what’s going on and informed them we sent it several times, it took them over a month to watch the video. One of the things said to us was “I don’t check my emails unless I’m told too”.. well, at that point why have the option to send videos? They advised us to just go to the uw animal hospital and yet we haven’t gotten any answers after 3 visits. This saddens me as my bunny is still having the same symptoms as when we originally took him In for the first visit. I’m still giving 3 stars cause I’m sure this is just a bad situation, but the vets taking over a month (and in between a visit) to watch the video we sent with his symptoms is un acceptable.

  • 1/5 Alicia W. 1 year ago on Google
    I was lied to when I called to make the appt and was told they had experience with hedgehogs. They charged me $100 to try to feed an animal that is mostly an insectivore a salad and different vet techs came to see my pet like it was an odd occurrence. The exam I paid for was mostly them taking a picture of the issue and sending it to UW Vet School, which I should have gone to in the first place. Huge waste of time and $. I’ll be finding an exotic vet for my other animals. EDIT- Went to a real vet and found out this place completely missed a mass on her spleen! DONT TAKE YOUR PETS HERE!

  • 5/5 Maricel E. 1 year ago on Google
    Truesdell animal care hospital is the best! I love how caring they are about my dog Abril. Dr Heide is such an amazing caring doctor. I'm so glad to be able to have an amazing vet clinic close home. You guys rock!!!!


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