Words can not explain how disappointed and confused this place makes me feel. It used to be a great place with healthcare professionals that actually cared. Or maybe the VA just changed policy to make it as difficult as possible so we stop trying and become one of the 22. We are not one size fits all, we are individuals asking for help and this VA does not provide it. I have one group of "professionals" (Doctors) recommending one thing and another group of individuals (Social workers) telling me another that isn't compatible with my Doctors request for the therapy. I am service connected, but that doesn't mean anything because they don't care. I have Doctors recommending individual treatment but the VA only supports Group therapy (they say there is individual, but they won't offer it unless it is with a temp intern). Good luck if you try to get individually mental health therapy. It has been almost 2 years since I have requested 1/1 treatment but the VA keeps trying to shovel Group therapy down our throats. Is this because they are lazy? Short-staffed? Just don't care at all? What do we have to do in order to get the treatment we NEED? Seems like the only time they will actually do anything is if someone threatens their own life or someone else's. Maybe the staff does care, but they can't do anything because policy prohibits them from helping a Veteran. And if by some chance you are able to get an appointment scheduled it will be at the most inconvenient times or months away from when you need it. Ridiculous. It is no wonder we lose over 20 brothers and sisters. We feel ignored, lied to, brushed aside as if we don't matter because we don't fit the 'model'. If the VA truly cared, they would provide care for our Veterans instead of making us find it elsewhere in the private sector.

The doctors here have made me feel like they don't care. I've had so many bad experiences spread across the different clinics and specialties, and at this point I hate that this is the closest VA and the one I am stuck with. I dread going to the doctor because I know that to them, I'm an inconvenience. The level of unprofessionalism in this clinic is ridiculous. Update: I have about half of my appointments cancelled and rescheduled. My life would run so much smoother if I could actually get appointments that they don't cancel.

There are some good nurses here, but for the most part, expect condescending, dismissive comments and behavior from doctors, nurses and "residents". You will be a guinea pig and a case study, not a human, if you seek treatment here. The quality of care is a 3 at best and the attitudes of staff reflect that - no consequences for poor performance, no accountability. If you submit issues to be resolved, they will likely be ignored for weeks and your care will suffer further as a result. I was told by one nurse when inquiring about a service, "Well, you'll just have to do what the rest of us would do". Really? Questions and concerns have gone unanswered because they know they face no consequences for questionable actions. I've called to have appointments rescheduled, only to have someone call days later and falsely accuse me of hanging on them when they supposedly called back the same day to schedule a new appointment. My phone log shows otherwise and it's absolutely disgusting to make up outright lies to avoid doing your job. Disgraceful and disappointing to say the least.

Every time we go here it's a complete mess. If you go to the ER... prepare to sit for 5 hours. This is worse than disgraceful, but that's to be expected from the US Government.

4 out of 5 times I have a negative experience. 80% of the doctors and nurses don't show respect or compassion for you as a patient or a veteran. Communication is the worst of any hospital or medical center I've ever seen anywhere in the World.

The insane hold time when you call, the lack of communication between departments, and the subsequent mishandling of medical treatment, aside from the delays, are all reasons why it is difficult to give them even one star.They also run out of medication frequently, which is horrifying.

Clement J. Zablocki VA Medical Center in Milwaukee is one of the finest in the country! That's fact. I've been coming here for years and initially it wasn't so good. Then the Government decided to put a lot of money into this Veteran's hospital. They've been refurbishing, changing practices, adding more doctors etc. Since 2006 and it continues until this day. It's become a very nice and I get the care I need.

Coming here is asking to be disrespected and dehumanized. So. I’m service connected. This is where i get my health care. I cannot be seen unless it’s scheduled months in advance or in the ER. Lucky for me all health problems fall into those two situations right? I also live an hour away. Called my yellow clinic to see what could be done. Nothing. They have no ability to care for me unless i schedule it months in advance and good luck getting an appointment back if you miss it. Especially for reasons like i couldn’t afford the drive an hour away. I’m in the ER currently and have been triaged to the back of the line. Been here for 3 1/2 hours and seen nobody. Good thing I’m not dying yet. I’m here wasting space in ER because my yellow clinic told me to. Reason. No way to see me before my ear infection gets worse. So here i sit in the ER wasting space that someone may need for an actual emergency because the VA is where i get my healthcare. And they can’t see me for weeks. My ear will have fallen off by then. So here i wait. Thanks VA way to go. Doing everything they can to make getting proper blood earned healthcare as difficult as possible to make people choose a different place to receive healthcare. Obligations be damned. The VA does not want to take care of its veterans.

extremely rude front desk lady, security is always rude and unfriendly. definitely dont recommend

Almost all of the staff, and doctors, and nurses: try very hard to provide timely, professional, competent care, and many go beyond the call of duty to make sure that veterans get the best care possible. Zablocki VA Medical Center has been praised as one of the Best in the nation! JK

The stigma has always been that the VA is a nightmare to deal with. I can’t disagree more. Every employee and physician I interacted with were very professional and kind. This caliber of service makes me proud to be a veteran.

Transcranial magnetic stimulation (performed on me by the VA without my consent or knowledge) they labeled my appointment as an EEG after this procedure I was then ran off the road and flew into the cement at 80 mph and now my 2023 is a total loss. I got picked up by a cop and taken to a truck stop where I was made to do things. Then a Lyft driver picked me up and dropped me off at a random location even though I entered my home address when I order the Lyft. I was then arrested 2 times in 3 weeks and am now facing felony charges. I am 100 percent total and permanent due to a service connected disability and this is how they thank me for my service.

I have been a patient on the 7th floor for just over a week now. When I was first admitted, I was unable to stand on my own. Everyone here completes the wheel. Food service does an excellent job and provides a lot of choices. The doctors and nurses treated me great and brought my health back up. Maggie and Tyler did a great job at night making me feel I was in good hands. Sydney and James took care of my medical needs during the day. Naturally, there are more staff members. Thank you to everyone on the 7th floor for the professionalism and for making me feel comfortable almost like home

I just read some of the reviews. Can't believe some of them. I've been going there for probably close to 15 years. Never ever had a problem. Operations all went great. Cancer treatment was superb. Some times waits seem like a long time to be seen, trust me they are not. If some of you don't care for the VA, go to one of the local hospitals and see how you are treated. Let the ones of us that appreciate the hospital enjoy it.

Since going to the VA for my medical care, I have nothing but praise for everyone that works there. The doctors and nurses really have your health and well being in mine with kindness I’ve not seen before.All the care givers love their jobs.Inturn they treat there patients with love!!! Who ever is in charge is doing a phenomenal job!!!!’

Great place for certain things other things need work. But overall satisfied

This is a Veteran Hospital that serves the Veterans and the public as needed. It has all the services needed for your health.

A great VA Facility with a Regional office located on site.

Great experience here. Some things could be better but it could be worse too. There’s a lot worse VAs this one’s not bad

The stigma is real. They abandoned an older gentleman with Alzheimers and couldn't find him for hours.

Very kind staff, but they are terrible at getting back to you on important matters. They found four heart blockages on my brother. It's been over a week and they still have not come up with a plan to treat him. Nobody should have to wait for a matter this serious.