1/5 Adriana B. 2 years ago on Google
Please,
don’t
use
this
place
to
do
any
type
of
trip
planning.
I
had
to
cancel
my
trip
that
I
had
plan
for
weeks,
because
I
never
received
my
COVID
results.
Let
me
share
my
experience,
I
went
Saturday
around
5
pm,
since
my
flight
was
planned
for
today
at
2pm.
Before
the
appointment,
I
asked
multiple
times
at
what
time
I
would
get
the
results
so
I
can
plan
ahead,
and
the
answer
was:
“sometime
before
noon
on
Monday.
If
you
don’t
received
it
by
then,
call”.
I
called
today
at
10:30
am
and
they
said
my
test
won’t
get
resulted
until
later
today
between
2-11pm.
I
asked
to
talk
to
the
“doctor”
or
manager
to
explain
the
situation
and
try
to
get
an
expedite,
and
he
was
incredible
rude
saying
that
he
spoke
to
me
And
told
me
results
are
gonna
be
resulted
between
2-11pm
and
that
was
not
TRUE
whatsoever.
The
day
of
the
appointment
on
Saturday,
I
just
talked
to
2
ladies
and
both
of
them
stated
that
I
will
get
my
results
before
noon
today.
NEVER
HAPPENED.
And
I
am
still
WAITING
FOR
THE
RESULTS.
I
had
to
change
my
flight
because
of
this
irresponsable
and
liar
people.
Seriously,
this
is
not
the
way
to
manage
business
and
customer
service.
I
have
not
seen
my
family
for
a
long
time
and
we
were
supposed
to
reunite
this
week,
but
unable
to
do
as
planned
because
their
misinformation.
This
is
completely
wrong,
please:
DO
NOT
TRUST
THEM
and
do
not
plan
to
get
results
as
fast
as
they
say.
Again,
I
am
still
waiting
on
my
results
of
a
COVID
PCR
since
Saturday
10/23
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