No way of getting my Money Deposited. The Bank Opens Late, Close Early and Can't even go on my Break because they are Closed! I work Monday to Friday 7 to 5. At least put a Deposit Box out Side or Open Up on the Weekend. Please Solve this Problem you have. You need to Innovate, Stop Waiting for everything to get Back to Normal make Access to the Bank Easier Please. Let TSB Customers know when you make these changes give us updates on opening times. Time's are hard, don't make them harder please. I'll change the review once the problem is resolved ✔

No staff, no windows open. expecting everyone to use the only machine. Ques are huge. Not friendly

Excellent service. Very helpful staff. Always wanting to help.

Very slow counter take long time ,any diffrent branch nice staff but eccles not good,,,not one time happen lots of time ,,

PETTY THIEVERY. Clowns and jesters work here. A stinky and smelly branch. No hygeine standards what so ever. Felt like I walked into a rubbish pit full of animal carcasses. Deposited some money today using the out of date cash envelope deposit box. This was just before 1pm. Was told the money would be in the account before 3.30pm. Upon checking around 4pm no money. Only to recieve a phone call 45min later saying the money amount was 20 short. Even tho I trippled check before handing it in. I am wise and sharp with my money. And how much goes in. Also it had been " checked " by staff that it was 20 short. So. Who ever opend the money envelope must have skimmed 20 off. Then counted. And acted all innocent. Absolute pathetic low life person. Must have really needed that 20 to stoop low and steal other peoples money. Maybe needed it to fund a dirty habbit or an addiction. I do not know. As if the banks and GOVN dont take enough from us all ready. You have to go a step further to rob a 20. Rubbish staff. Rubbish bank. Whole company is a shambles. Will be closing tsb account down very soon. No wonder tsb ratings are so low......

DONT understand complaints I have been with tsb bank for about 50yrs Have always found staff helpful and polite in any branch

Nothing ever works a real disaster

Honestly wouldn’t bother banking here. Don’t answer the branch phone. I get mixed messages from various colleagues and have been trying to access and business bank for over 6 months without any luck or support that I need from TSB. Extremely frustrated and is going to result in the club being in debt as I can’t see the accounts.

Won't answer phone. Cash points rarely work. Only one window open.

There is 3 TSB branches in Manchester. Eccles, Market Street. And Stockport Road, and therfore all those customers in Eccles and 3 miles around it have to deal with 1 cashier in the branch and wait for hours sometimes. Absolutely nightmare and disgusting service. They should do better, cuz I started considering moving to Barclays where there will be more people yo help rather than queueing up all my break time.

I went to the TSB Branch Eccles to seek guidance for a personal loan. The manager, Mr. Azam was extremely helpful and guided me properly. Thanks a lot Mr. Azam

Excellent bank 👌👍 went in today to the eccles branch of the tsb to sort out why I couldn't log into my tsb app and the guy behind the counter (didnt get his name) was really helpful jolly and polite patient and had a excellent knowledge. My problem was sorted out in no time. Well done tsb for employing such great staff. Give that guy a promotion 👍

Good service. Very quick.

Polite staff, helpful and I've rarely experienced long queues.

Lovely staff and very helpful , they even helped me download the TSB app on my iPhone ..Excellent 😀

Needs to open Saturday !!!

No one ever picks up!!!