Disha Eye Hospital Barrackpore image

Disha Eye Hospital Barrackpore

Hospital Eye care center High school

One of the Most Reviewed Hospitals in Barrackpore


Address

88, Kolkata, 63A, Ghoshpara Rd, Barrackpore, West Bengal 700120, India

Website

www.dishaeye.org

Contact

+91 33 6636 0000

Rating on Google Maps

3.70 (760 reviews)

Open on Google Maps

Working Hours

  • Friday: 8 am to 5 pm
  • Saturday: 8 am to 5 pm
  • Sunday: Closed
  • Monday: 8 am to 5 pm
  • Tuesday: 8 am to 5 pm
  • Wednesday: 8 am to 5 pm
  • Thursday: 8 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: hospital (52) good (34) treatment (22) Disha (20) doctors (19) staff (17) patient (16) doctor (16) appointment (15) Hospital (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Madhusree S. 2 years ago on Google • 37 reviews
    This is one of the best eye hospitals in the state. The hospital has all the latest technological devices and proper management. The behaviour of staff is appropriate and the maintenance of hospital is top level. The hospital is a 5 minute walk from Barrackpore Railway station. One can take prior appointment and also take day to day appointment. The fees for prior appointment is Rs.200 and for same day appointment is Rs.250 from December 2021. The treatment process is run very smoothly and the doctors are specialized in their fields. One can trust the treatment here without any doubt.
    24 people found this review helpful 👍

  • 5/5 shyamal s. 4 months ago on Google • 264 reviews
    Disha eye hospital Barrackpore is renowned name in the eye related Hospital in West Bengal since almost 25 years of service. They have so many branches all over West Bengal. Service is very good in all aspects.

  • 5/5 nishant n. 2 years ago on Google
    This place is like a heaven for Eye patients. All facilities related to eyes are provided here vere smoothly. The fee is too low in this hospital only 100rs.
    7 people found this review helpful 👍

  • 4/5 SHIVAJI K. M. 9 months ago on Google • 122 reviews
    Good Eye Hospital having qualified and experienced doctors who treat patients for small fees. Very much crowded lobby and corridors but patient management is nice and systematic. Dr. Pradhan was nice. However, the staff is neither polite nor much helpful and the car parking is too small.

  • 4/5 Kushal S. 1 year ago on Google • 8 reviews
    Great and best doctor available with good infrastructure. i got beter treatment from their. nice hospital eye hospital. Because this place serves very good quality of service at your budget. Peaceful atmosphere around the eye hospital. Disha Eye Hospital ensured you to have a great and accurate eye treatment from expert and experience doctors and staffs. This hospital have many types of eye testing machine. World class experience doctors. Latest and updated machines and ideas are used here for eye treatment. Avobe all this is economical eye hospital for every class of person. Good eye hospital & the Doctor's are really good.
    5 people found this review helpful 👍

  • 2/5 Mohit Kumar M. 5 months ago on Google • 102 reviews
    All are good. But need to improve lot since attended are not competent enough. All should take care of patient. All are aged. They should should take care. They are always telling patient party give the drop. Also attended are attend patient. Management should take care if this.

  • 1/5 Sudipto C. 2 years ago on Google
    I'm having an eye emergency. And I need urgent help or surgery. Where it's completely bloodshot. But the staff has made me wait for more than an hour. And I'm still waiting here with a bleeding eye socket. This isn't a hospital, this is a joke. pathetic behaviour by the doctor at room no 100 and 104.
    4 people found this review helpful 👍

  • 5/5 rahul s. 11 months ago on Google • 5 reviews
    Disha eye hospital is one of the best renowned eye hospital. It's every kind of eye treatment facilities. Disha is especially popular for low-cost treatment. It has expart doctors and employees. They have a car parking facility @rs. 100 and bike parking facilities @ rs 10 for a day. The only disadvantage is, it takes a long time for any type of treatment. Because every day a lot of people go there for treatment. If you are planning to go there, you should take an appointment in advance. The appointment charge is Rs. 200( advance appointment) & without appointment Rs. 250/-
    4 people found this review helpful 👍

  • 1/5 SHOURYA D. 1 year ago on Google
    Not satisfied at all. They don't have sufficient time to take care of a patient, don't show interest to listen the previous history if you consulted with other doctors in previous. I experienced that issue. Even they didn't check my previous prescription!!!Strange.. I told them that I was not seeing well without glasses, they mentioned in prescription that "Diplopia with present glasses" and as I brought the glasses From outside, they told me that the glasses were not accurate. Next day, I cross checked it. Went to a computerized glass shop and requested them to check my glasses. Surprisingly they checked with computer and said that the glasses were perfect..!!! Totally unsatisfied...
    4 people found this review helpful 👍

  • 3/5 Abdul K. 3 months ago on Google • 72 reviews New
    Exceptional eye care services at Disha Eye Hospital's main branch! Affordable prices and top-notch treatment make it a go-to choice. With 15 branches across West Bengal. Cons: The management's inefficiency adversely impacts the overall experience, compounded by a perplexing appointment system lacking logical structure. Additionally, the sluggish pace of the staff further contributes to a less-than-ideal environment.

  • 1/5 Saikat B. 1 year ago on Google
    Staff attitude is very bad. I went for my wife and sis in law for regular check up and glaucoma test couple of week before. They didn't check properly the glaucoma and told to make a laser operation for both. I took the second opinion outside and advised everything is fine. No need to make the operation. Another business is after checking the eye power they send the prescription to their eye shop not giving to the patient directly. Not even told to the patient about this. Either you hv to make the spec from them or come without taking the prescription. Be careful about this. Don't forget to take the eye power from them.
    3 people found this review helpful 👍

  • 4/5 Nabakumar G. 1 year ago on Google
    Good eye care treatments done here. Initial check up are very good. But sometimes costly
    3 people found this review helpful 👍

  • 5/5 Rabiul K. 3 months ago on Google • 66 reviews New
    One of the best Eye Hospital in India with quality care. One thing I have to mention that earlier they kept the patient after the ot & discharged next day but now they discharge the patient on the same day. It's very difficult for those who lives far away from Kolkata especially in winter season.

  • 4/5 Anwesha P. 4 months ago on Google • 34 reviews
    My overall experience with the hospital was pretty good. Doctors are experienced and the whole process is smooth and fast. But some of the staff's behaviour with mainly the aged patients is rude.
    1 person found this review helpful 👍

  • 1/5 Soumya G. 3 months ago on Google • 52 reviews New
    Pathetic administration and support. All the support staff, administrative staff, paramedical staff etc ( literally everyone except doctors - Doctors are really efficient and competent) are extremely inefficient and do not value patients time. Everyone is wasting a full day in waiting. They don't even know the concept of first in first out. I suppose, they have become greedy after success and fame. Since the last few times, we have been coming only for consultation with some great doctors. But, this is the last time. I would also NOT RECOMMEND anyone here. There are a lot of good eye hospitals in this area. Try one of them, but don't come here.

  • 4/5 ভালো বাসার সিতি 7. 4 years ago on Google
    চাঁদ
    2 people found this review helpful 👍

  • 5/5 Raghunath M. 1 year ago on Google
    Great and best doctor available with good infrastructure. My mother got beter treatment from their. nice hospital eye hospital. Because this place serves very good quality of service at your budget. Peaceful atmosphere around the eye hospital. Disha Eye Hospital ensured you to have a great and accurate eye treatment from expert and experience doctors and staffs. This hospital have many types of eye testing machine. World class experience doctors. Latest and updated machines and ideas are used here for eye treatment. Avobe all this is economical eye hospital for every class of person. Good eye hospital Doctor is good.
    2 people found this review helpful 👍

  • 4/5 uc m. 3 years ago on Google
    One of the most reliable eye hospital in west bengal.They also have many sub-branches all over the states but in barrackpore they have the main branch.
    2 people found this review helpful 👍

  • 5/5 Subhojit M. 9 months ago on Google
    Stuff behavior really good, they are really helpful. process of eye checking management also good. First time came to the hospital, then you have to pay 250RS.
    2 people found this review helpful 👍

  • 4/5 Sizzling H. 1 year ago on Google
    It's a eye hospital. It's good to take appointment before you come. It's very crowded place.
    2 people found this review helpful 👍

  • 3/5 ADITI D. 9 months ago on Google
    Khub purono ae branch... First branch this hospital. Ato lok buliding ke ato aktu construction kaj hola khub vlo hoto. Behaviour everage. But bathroom not good.. Ground floor wash room very dirt smell.. washroom space is very small. And not full clend. Hand wash nei... 1st floor bathroom motamuti clen but not good .. hand wash nei.. Ato boro akta famous eye hospital but sei level infrastructure nei... Vlo maintenance nei... Jeta khub dorkar... Not good. Ae gulo hospital management dekha uchit....
    1 person found this review helpful 👍

  • 4/5 Kalyan P. 2 years ago on Google
    This ia the main branch of Disha Eye hospital which is located near Barackpur railway station and beside of main road. This hospital is well-known to all. For appointment : 1) You can call or SMS to the given number (provide on website or here). Or, 2) You can visit the hospital and fix appointment. For appointment you have to pay 150/-(INR) only. I have to pay 150/-for power test only. Further any advice you have to pay other charge (such as Retina Clinic). For visiting hospital: You can go by bus or by train. This hospital is well connected to these transport. For train you have to reach to Barakpur railway station. All doctor are much experience. But, the behavior of the some staff of this hospital is not good. This is annoying to you and is not expected. Facilities in Inside: 1) Spectacle/glass shop is there. 2) Pharmacy is available. 3) Toilet for both men and women is there. 4) Seating area is available. 5) Help Desk is there. 6) Lift available for wheelchair users and special cases. 7) Stairs is available to go first or other floor. Facilities on Outside: 1)Car parking or ambulance parking area is in front of the hospital. 2) Clean area. Accessibility: Entire area (inside and outside) is ♿wheelchair accessible. For wheelchair parking, special area is not available. But, anyone can park there. COVID-19 Update: 1) You have to wear a mask to enter. 2) Temperature checking is not done.
    1 person found this review helpful 👍

  • 5/5 Funny B. 9 months ago on Google
    Good condition and weaver
    1 person found this review helpful 👍

  • 4/5 Debashis B. 8 months ago on Google
    The services of this eye hospital is very good. The staff is also very helpful. The doctors are also very efficient and well mannered.
    1 person found this review helpful 👍

  • 1/5 Dharitri M. 11 months ago on Google
    Please do not come here unless your patient has no complications. The staff, doctors & attendants are too rude. More than 1 person is not allowed to go in the lift or upstairs with the patient. The booking & admission system is the worst. They charge you a good hefty amount for injections yet the patients conditions only deteriorate. Only good for the people who want to operate a normal cataract.
    1 person found this review helpful 👍

  • 2/5 Avijit C. 2 years ago on Google
    All along I had a very high impression of Disha. I had at least four of my relatives' treatment and operation done from what I used to feel one of the best in eye treatment. But I had a shocking experience today. My friend, ex-professor Allen Da Silva, 72 years of age, had his cataract operated at SankaraJyoti Eye Hospital, Khardah, by Dr. S N Das in the month of May 2021. The cataract removal in both eyes was followed by a procedure of retinopathy, since the senior doctor diagnosed bleeding in the retina. But unfortunately, as per the feed back of the patient , vision worsened after retinopathy. When complained of it , the senior doctor expressed his inability to help any more since , he said, the retina was getting degenerated and the genes of the patient were to be blamed. I made an appointment at Disha for my prof for a second opinion and when I called up the hospital, the customer care lady recommended Dr. Somak Majumder for the cause, since he happens to be a specialist. Prof Da Silva was sent with my son at 2.15pm at Barrackpore for consultation. The specialist was extremely rude and curt with this old gentleman and without looking into any paper and listening to the purpose of his going there, he recommended further tests and referred him to the referral desk which dispatched them with a further appointment. Prof Da Silva isn't going any more. He prefers to stay half blind to going to such physicians. I would request Disha authorities to see that patients are not insulted and dealt like inferiors; there might be many Prof. Da Silvas who have gone old and frail now, but were not so when they had their hour.
    1 person found this review helpful 👍

  • 1/5 Anurag S. 1 year ago on Google
    Worst Management. In retina department there is non availability of chair to seat. Senior citizens are standing so long. Staff are very rude . Specially staff of Dr. Subendu kumar boral. They don't know how to talk with patients. They r harassing the patients. But doctor is so good. He listen politely regarding problem
    1 person found this review helpful 👍

  • 5/5 Babin B. 2 years ago on Google
    Very good eye hospital. The best eye hospital in west bengal. Only Rs. One hundred fee for eye check up.
    1 person found this review helpful 👍

  • 5/5 SNEHASHIS B. 2 years ago on Google
    One of the best eye hospital in West Bengal. Do visit without any hesitation. The Doctors are well behaved to patients party and the good thing is this hospital is in budget no more unnecessary charges are there. The Nurshing staff and others are also good. I am very happy for treatment in this eye hospital. Visited their two branches one is Barrackpore Disha which is very old branch and Palta where treatment for child patients and post surgery treatment for all . Thank you Disha
    1 person found this review helpful 👍

  • 1/5 Soumyadeep R. 2 years ago on Google
    Worst Eye Hospital, they treated me very poorly,I did CXL there ,and they had wrongly done the CXL on my eyes due to which I struggle every single seconds every day ever since the CXL was done. When I told about it,they simply ignored me saying that it was KC symptom.. One of my friend who has KC in both eyes did CXL in LV Prasad Hyderabad. Now he is very happy with his vision acuity and he doesn't wear CL. This hospital has worst untrained doctors possible who literally don't know the recent advances in ophthalmology If you don't want to make the disease worse, NEVER EVER VISIT HERE !!! P.S. Dr. Reshmi Gupta treated my case and she has made the disease worse 😩, they took away my happiness in life and my ambition I wish I had never visited this hospital 😭
    1 person found this review helpful 👍

  • 1/5 Spandan M. 2 years ago on Google
    Retina damaged after cataract surgery. Vision almost nil. One doctor caused problem, another doctor operated on the retina without proper information. On complaint, doctors and director started lying and misbehaving. It all depends on doctor you choose. Go for senior doctors. Junior doctors are not competent enough!
    1 person found this review helpful 👍

  • 5/5 Pijush Kanti A. 3 years ago on Google
    Covering diseases on eye. Appointment system is on phone included date and time. If have choice of doctor can be made. Spectacle and medicine and test on eye in one roof. Surgical cases done at Palta campus well maintained though all shorts of diagnosis done at Barackpur campus.
    1 person found this review helpful 👍

  • 2/5 Barnali M. 3 months ago on Google New
    The experience is not admirable.. Oldage staff at 201 not behave properly to the patient party..Here should be arranged microphone facility every where..As well as doctor should be more kind and the medicine counter staff should be more kind..Disha is a reputed hospital in W.B.but the procedure should be more advanced specially the main branch in Barrackpore.

  • 5/5 DEBASIS G. 2 years ago on Google
    An excellent eye hospital in West Bengal. Disha eye Hospital main centre is in Barrackpore, Ghoshpara Road, just a couple of minutes walking distance from Barrackpore Railway Station. Expert eye specialists are available here. Very good system. Outside of Hospital premises Reception desk is working whole day and they are very co-operative. Patients may check up their eyes against minimum charges . Spectacle department is in the ground floor. Various types of eye operations done here. Sunday is holiday. Various branches of Disha eye hospital are working in many places including Kolkata. Overall behaviour of staff are appreciable.

  • 4/5 Mehedi H. 2 years ago on Google
    I gave this review before the 7th treatment. I don't know how it will be!🤔🤔 Hopefully,The treatment will be good ❤️❤️

  • 5/5 Sukanta D. 2 years ago on Google
    Disha eye hospital is number one eye Hospital in East India. There are doctors and nursing staff are also so good. Treatment cost are too low. Lot of patient recover his eye problem in Hospital .

  • 5/5 Suman M. 2 years ago on Google
    One of the best hospital in kolkata.. But you need to spend more time to get the treatment. It's a crowded place !!

  • 4/5 sulagna g. 2 years ago on Google
    The doctors and staff are very good. However the place is not abiding by any covid safety protocols, nobody tested body temperature, nobody sanitized ,not even any sanitization machines or dispenser are there. The lady at the auto refraction unit seemed very impatient though.

  • 1/5 Arnab B. 9 months ago on Google
    Be Aware and not recommend! Doctors are good but a fraud eye hospital. Doing tax violation in IOL invoice surgery and insurance fraud. What ever bills and invoices you will get are totally fake. And will not get approved by Insurance company like ICICI & HDFC

  • 1/5 Tridip C. 2 years ago on Google
    Went to Disha Eye Hospital a few days ago. The optometrist concluded that I did not require any power to my eyes. To confirm the same, I went to two different eyecare centres. Both of the eyecare centres suggested me power to my eyes. I have necessary proofs. So, please do not trust Disha if you care about your valuable eyes.

  • 5/5 shyam n. 1 year ago on Google
    Smart hospital

  • 3/5 TUDU RUSHIKA O. 3 years ago on Google
    Very good and very careful treatment

  • 4/5 NEVER GIVE U. 1 year ago on Google
    Very nice

  • 5/5 Sangram R. 1 year ago on Google
    Good doctors good staffs and very good overall service and infrastructure. All type of eye problems are treated here.

  • 1/5 Puja s. 1 year ago on Google
    They check wrong power of my eyes. Doctor behaviour is good but who were checking the power of eyes were careless and unprofessional.

  • 1/5 Aman A. 9 months ago on Google
    My father and I had to wait alongside many others because the patient the doctor was attending, was the daughter of a high-ranking Railway officer who were accompanied by five to seven RPF inspectors. We had to wait for more than 1 hour (a meeting with a doctor takes less than 10 minutes). The doctor, Mr Ayan Mohanta, didn't even bother to answer our questions properly and showed a very arrogant demeanour. Felt like he wasn't even interested in performing his duties of a doctor. Disgusting attitude of desk staffs, NO CANTEEN in such a huge hospital, filthy toilets, overcrowded- no place to even stand properly, staffs unwilling to help. This hospital is defiling the great name carried by Disha Eye Hospitals. I have been to Disha Durgapur and New Town, and they were simply amazing. I urge everyone not to visit this place. Consider other eye hospitals. Thank you.


Call +91 33 6636 0000 Open on Google Maps

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