Silver Line Eye Hospital image

Silver Line Eye Hospital

Eye care center

😠 Worst Eye treatment center. Right from reception to the opthalmologist chamber. The surprising system of this hospital is that they will never hand over the patient case file to the patient party, as a result you have to reach them again for future consultation. Behaviour of the staffs are bad . No... People often mention hospital, staff, good, doctor, Good, experience, time, doctors, visit, money,


Address

ξƒˆ396, Prince Anwar Shah Rd, Lake Gardens, Kolkata, West Bengal 700045, India

Contact

ξ‚°+91 33 2473 6940

Rating on Google Maps

3.20 (111 reviews)

Open on Google Maps

Working Hours

  • Saturday: 9β€―AM to 5β€―PM
  • Sunday: (Mahavir Janma Kalyanak), Closed, Hours might differ
  • Monday: 9β€―AM to 5β€―PM
  • Tuesday: 9β€―AM to 5β€―PM
  • Wednesday: 9β€―AM to 5β€―PM
  • Thursday: 9β€―AM to 5β€―PM
  • Friday: 9β€―AM to 5β€―PM

Featured Reviews


Frequently mentioned in reviews: hospital (18) staff (16) good (15) doctor (12) Good (11) experience (11) time (11) doctors (11) visit (10) money (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Ujjal D. 2 years ago on Google
    Worst Eye treatment center. Right from reception to the opthalmologist chamber. The surprising system of this hospital is that they will never hand over the patient case file to the patient party, as a result you have to reach them again for future consultation. Behaviour of the staffs are bad . No proper sitting place for the waiting patients. Suggest find other places for your treatment.
    7 people found this review helpful πŸ‘

  • 5/5 Rakhi G. 1 year ago on Google β€’ 64 reviews
    A reliable eye clinic with number of good eye specialist, opthalmologist, eye surgeon. The staffs are well behaved and coaporative enough. At first you have to visit reception counter and get a docket. Then you can see the doctor. Here all the tests are done like ECG ,optometry etc etc. Cataract operation, glucoma treatment, power checking etc all the eye problems are treated sincerely. Here frame also available. Good sitting arrangement s are here for aged people with centralised ac. All solutions under one roof.
    1 person found this review helpful πŸ‘

  • 5/5 Priyata M. 1 year ago on Google β€’ 46 reviews
    My mom & dad's eye (cataract) surgery was done here. Overall I had good experience. Dr. Sandeep Mitra is an excellent doctor. Charges are nominal. If you are planning to visit this eye hospital, it is better call them and take an appointment and make sure you have 3 to 4 hours time in hand.
    2 people found this review helpful πŸ‘

  • 1/5 Shiladitya S. 3 years ago on Google
    Even one star would be an exaggeration. Very very unprofessional place. Staffs are superbly unprofessional. The general attitude is that they are doing the patients a great favour by providing them the necessary services even though the patients are paying handsomely for the same. The sterilisation protocols are very poor. The waiting area inside is dark and dingy. If you guys have ample time to waste and are looking forward to be hushed away like how it’s done in a government hospital, please do visit this place. Moreover there is no parking. N the doctors think they’re some gods n goddess who are obliging the patients by giving them a shred of time from their busy schedule despite the fact that they’re being paid for it. I consulted Dr Sudipta Mitra and she didn’t even have the basic courtesy to write the diagnosis on my prescription. She just wrote the tests that she wanted me to do. They just know how to extract money. Worst experience ever.
    4 people found this review helpful πŸ‘

  • 1/5 Piku H. 1 year ago on Google
    worst place ever... please do not visit this place... money minded... unprofessional doctors... waste of money and waste of time.... I recently visit this place... the doctor did not even listen to me... she does not even care what my actual problem is... she will not give you a chance to talk... even if you are trying to tell her your problem,your pain which you are going through... she will not let you speak and will accuse you... very unproffessional.... they only want to make you a fool and want your money nothing else.
    4 people found this review helpful πŸ‘

  • 1/5 Priyanka S. 7 years ago on Google
    Very bad behaviour of d staffs...not at all helping behaviour. ...
    4 people found this review helpful πŸ‘

  • 1/5 Esha C. 1 year ago on Google β€’ 35 reviews
    Very bad behaviour of front desk,not at all work efficient,patient is also taken upstairs and downstairs multiple times. Extremely unprofessional. Dr.Sandeep Mitra is an excellent doctor,no issues with him.
    2 people found this review helpful πŸ‘

  • 5/5 supriyo g. 5 years ago on Google
    I got my right eye cataract operated on 28.05.2018. It was a wonderful experience for me. This modern technology was completed within about 30 mins. Dr.Ayan Mitra performed the surgery. He was simply brilliant. The supporting staff were so helpful. I'll go for my left eye operated from here only and certainly to be done by Dr.Ayan Mitra. Excellent Eye Hospital in Kolkata.
    3 people found this review helpful πŸ‘

  • 1/5 Sampa D. 6 years ago on Google
    Worst . I went for my eye infection. Dr suggested me two drops. Am using it for three days and no improvement. I was asked to visit the clinic on Saturday. For some reason I couldn't go. And now Sunday the hospital is closed and on Monday they are celebrating Saraswati puja. How niçe!! So now I will have to wait till Tuesday with my horrible infection. Wonderful service! !!!!
    3 people found this review helpful πŸ‘

  • 1/5 Sabyasachi H. 5 years ago on Google
    Very bad hopitality staff are lazy. The staff r non cooperative and they dont have value of time and a normal power test it will take 3hr 30min is not it too much
    2 people found this review helpful πŸ‘

  • 1/5 Debdatta N. 2 years ago on Google
    Worst experience . Unprofessional doctors & stuff. My dad's eye condition started detoriating after visiting there. A place just to grab money.
    2 people found this review helpful πŸ‘

  • 1/5 Mithun Roy C. 2 years ago on Google
    Very poor experience. Donot go for surgery here if you have insurance. They send minimum amount for approval and rest they will take cash, though in advance before surgery. Verry poor experience.
    2 people found this review helpful πŸ‘

  • 1/5 Nitai d. 3 years ago on Google
    Very worse experience there..they wil keep you waiting for the your visit to dr for more then 2 hrs when dr is not there and they wil not tell this.. just making Money for name of eye clinic...very comercial people in my opinion where thye Don't velue your time and money better to look for some good place.. don't go there
    2 people found this review helpful πŸ‘

  • 1/5 Ankita B. 3 years ago on Google
    Worst Eye Hospital ever. Went for a basic eye check up and the doctor is forcing us for this treatment, that treatment which will gradually fetch them more money. Made us wait for 3 hours without any reason making it crowded. Please don't visit this hospital ever. It is opposite of South City Mall.
    2 people found this review helpful πŸ‘

  • 2/5 Debesh B. 6 months ago on Google β€’ 4 reviews
    Not at all satisfied. Dr didnot gave the power also only written for eye surgery. Money minded with rude behavior. Waste of Rs 400.
    1 person found this review helpful πŸ‘

  • 1/5 Partha R. 1 year ago on Google
    Worst experience .The surprising system of this hospital is that they will never hand over the patient case file to the patient party, as a result you have to reach them again for future consultation.
    1 person found this review helpful πŸ‘

  • 5/5 Shirshendu 7 years ago on Google
    Very helpful people
    1 person found this review helpful πŸ‘

  • 3/5 Alok S. 6 years ago on Google
    Reasonable destination for eye patients of lower middle class background.
    1 person found this review helpful πŸ‘

  • 4/5 Adrija B. 6 years ago on Google
    Qualified and talented doctors are available here. Fees are very pocket friendly
    1 person found this review helpful πŸ‘

  • 1/5 salil s. 5 years ago on Google
    very bad behavior all staff
    1 person found this review helpful πŸ‘

  • 1/5 Subhajyoti S. 5 years ago on Google
    They didn't agree to provide the test report, said it will only be available if we book an appointment for surgery. Extremely unprofessional behavior.
    1 person found this review helpful πŸ‘

  • 5/5 SIDDIKUL 7 years ago on Google
    Good hospital...facilities are ok
    1 person found this review helpful πŸ‘

  • 1/5 Shekhar B. 5 years ago on Google
    Poor service. Long waiting hours. Unprofessional and rude behavior of staff.
    1 person found this review helpful πŸ‘

  • 3/5 Amit M. 5 years ago on Google
    Supporting staff not updated. Need to confirm first service. No any special services for international patients. Amit from BD
    1 person found this review helpful πŸ‘

  • 5/5 Sam s. 4 years ago on Google
    Excellent hospital for eye checkup and day care facilities. Charges are bare nominal as compared to very high price across Kolkata.Would have been better if the Doctors come on time.
    1 person found this review helpful πŸ‘

  • 1/5 Ashis S. 5 years ago on Google
    Very poor service in terms of maintaining appointment time. I had to wait for three and half hours.
    1 person found this review helpful πŸ‘

  • 4/5 Debjeet D. 5 years ago on Google
    The external waiting area is well air conditioned. Clean. Initially on arrival, one should approach the counter and take a physical token and wait. The staff will then call the token number after some time. Then you need to go the counter, explain your requirements and take consultation request with anyone of the available doctors. The initial consultation fee is Rs 150. After paying, you need to wait again at the external waiting area for sometime. Then you are asked to go inside which leads you to the second waiting area when patients wait mostly either awaiting doctor call or having been given eye drops for dilation of the eye balls for investigation. This area air conditioning is weak or not adequate to the occupancy. Before the meeting with the doctor, initial investigation is with the junior doctors or optometrists. Overall well behaved staff especially the junior doctors or optometrists. Since there is no facility for online appointments, one needs to arrive early to register for token to save on waiting time.
    1 person found this review helpful πŸ‘

  • 1/5 Ann T. 4 years ago on Google
    Rude horrendous staff that behave like they are doing you a favor. Made a fuss about not having change and then using the card for an amount less than 500. And then waited for two hours before we could do a basic eye test to be told to come on another day cos the eyes need to be dilated!
    1 person found this review helpful πŸ‘

  • 5/5 Ritwika S. 7 months ago on Google β€’ 4 reviews
    Very good experience. All staffs are cordial and helpful. Doctors are very good.

  • 4/5 Snigdhanjan K. 7 years ago on Google
    Silverline Eye Hospital

  • 2/5 RANJAN D. 4 years ago on Google
    Behaviour of staff over the counter is very bad. Needs improvement.Doctors and nurses are excellent.

  • 1/5 Sourav D. 4 years ago on Google
    Extremely Money Minded, once the stuff knew You have medi-claim, they will be after you to get admitted without considering. Just be aware of the ground stuff, they are after your money not the health/eye problem.

  • 1/5 Dynamic G. 1 year ago on Google
    Worst staff behavior don't wanna visit here again they don't have minimum decorum of a hospital worst eye hospital ever

  • 5/5 rana c. 10 months ago on Google
    Good place.. good doctors

  • 5/5 Alpana M. 4 years ago on Google
    Very good eye hospital, good stuff, good doctor,very good treatment.I am fully satisfied.

  • 1/5 Sandip R. 3 years ago on Google
    Support staffs are not professional enough & well behaved, should be more cordial to senior citizens, running just because of one doctor.

  • 4/5 dipak p. 4 years ago on Google
    A nice place

  • 5/5 Rupsa S. 4 years ago on Google
    It's a trusted eye hospital.

  • 5/5 Indrakhi D. 1 year ago on Google
    I visited there for my eye checkup..the system is quite good and my eyes are fine now after the use of drops which is prescribed by doctor 🀞

  • 4/5 tarun c. 2 years ago on Google
    Well maintained excellent service

  • 5/5 Tanmoy D. 2 years ago on Google
    Good and reliable place for your precious eyes...

  • 3/5 Sunil D. 5 years ago on Google
    This is moderate eye hospital unlike Sankar Nethraloy.

  • 4/5 Indra 5 years ago on Google
    excellent service available here

  • 3/5 lalita S. 5 years ago on Google
    very bad behavior all staff

  • 1/5 Sourav C. 6 years ago on Google
    Very bad improve your hospitality

  • 5/5 S S. 6 years ago on Google
    Competent doctors and helpful support staff

  • 4/5 Sibsankar D. 6 years ago on Google
    Very Good eye hospital

  • 1/5 Debanti M. 6 years ago on Google
    Horrible experience from the staff They don't know anything Complete noncooporation Highly suggest do not visit his place ever

  • 4/5 Krishnendu D. 5 years ago on Google
    Hospital is good doctors are average bt very poor service and management is not quite good

  • 4/5 mowglee 4. 6 years ago on Google
    Good Eye Hospital. Staff 's behavior is somewhat OK. Very happy with Dr A Mitra' s operation.

  • 4/5 Kislay Kant p. 6 years ago on Google
    Good hospital with very cooperative staff.

  • 4/5 Subodh kumar S. 6 years ago on Google
    Good service

  • 3/5 Sankar M. 5 years ago on Google
    Doctors are good

  • 4/5 Swarup D. 6 years ago on Google
    Good

  • 3/5 prasun kumar b. 7 years ago on Google
    Good hospital and with well equipment. Doctors are caring and cooperative.

  • 4/5 Nemai Chandra D. 7 years ago on Google
    not a super speciality eye hospital

  • 1/5 Debasish C. 5 years ago on Google
    Pathetic staff and extremely money minded...would suggest not to waste your time

  • 1/5 PRIYAJIT M. 1 year ago on Google β€’ 2 reviews
    Recently I visited the place..I already saw the rating like some people said sucha worst place but I couldn't believe...but After going I'll say to everyone please don't go there... never ever go ....The doctors , Stuff everyone is such unprofessional and such a worst experience I got...I'll just say My money wasted here and the doctor didn't even care what the actual problem....So pls don't go guys who ever is seeing this...
    2 people found this review helpful πŸ‘

  • 5/5 Sanjana R. 7 months ago on Google β€’ 2 reviews
    One of the Best Eye Hospital in South Kolkata with all experienced Doctors , well trained Staffs and good effective Treatment.

  • 5/5 Snigdhendu M. 7 months ago on Google β€’ 1 review
    Doctors treat with care, also all staffs are very helpful and well behaved.

  • 5/5 Surajit H. 8 months ago on Google β€’ 1 review
    Very Good hospital n well behavior doctor n staffs

  • 1/5 Rana Dhar C. 3 months ago on Google β€’ 1 review New
    It's pathetic, The Lady i dnt remember name may be Suparna at OT dept. behave rudely. I have never face such behavior anyone .


Call ξ‚°+91 33 2473 6940 Open on Google Maps

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