ASG Eye Hospital image

ASG Eye Hospital

Hospital Doctor Eye care center Ophthalmologist

One of the Top rated Hospitals in South Dumdum


Address

403/1, Alcove Gloria, Above Big Bazaar, Dakshindari Road, VIP Rd, near Lake Town, Sreebhumi, Kolkata, West Bengal 700048, India

Website

asgeyehospital.com

Contact

+91 88750 20785

Rating on Google Maps

4.70 (2.1K reviews)

Open on Google Maps

Working Hours

  • Saturday: 9 am to 8 pm
  • Sunday: 9 am to 8 pm
  • Monday: 9 am to 8 pm
  • Tuesday: 9 am to 8 pm
  • Wednesday: 9 am to 8 pm
  • Thursday: 9 am to 8 pm
  • Friday: 9 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: hospital (32) doctor (20) time (19) good (14) service (13) wait (13) people (13) staff (12) patient (12) experience (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Jayanta P. 2 years ago on Google
    Initially it was very good. prompt service and courteous staff. But now it is getting Very highly crowded. Doctors are way less, patients are kept on wait for 4-5 hours for their internal miscommunication. Same doctor is rushing between OT and OPD. staffs are overworked. Initially it showed great potential to become a very efficient hospital instead they choose scale and compromised greatly on quality. Elderly and young people do compain loudly and often. Anyhow these people will keep on making money in crowded city like Kolkata but its no longer any way as othere review suggest. Also don't take this as my own complaint. For myself I don't have any other complaint as I have fixed doctor here, this is the common feedback of other people sitting with me waiting for their turns for hours at straight..
    16 people found this review helpful 👍

  • 5/5 Sayantan C. 1 year ago on Google
    This place is just extraordinary. Ivisited for corneal ulcer and consulted Dr Himanshu Sekhar. I was informed it was in severe stage already and would recover only 20 to 30% in 1 week. I was scared as corneal ulcer could lead to loss of eye sight and require transplant. The doc saw this fear and counselled me he explained the treatment strategy and asked me to be positive and asked me to come daily for review of progress of healing and adjust the medicine and dosage. Well today its the 6th day not yet a week and the ulcer has healed, I can blink without pain, eyes even look normal. Medicines still to continue he has still kept the reviews going now every 3 days. Brilliant place, patient first attitude and they don't charge a fortune. Very basic visit fee affordable for people from all walks of life. I am very grateful to this place and Dr Himanshu. Thanks from the bottom of my heart for relieving my misery with such ownership and commitment.
    7 people found this review helpful 👍

  • 1/5 DeeP B. 1 year ago on Google
    IT WILL COST YOU 2.5HRS minimum for any checkup. And for review the next day wait time is 1-2hrs flat. This is a 4hr follow up: The doctor Dr.D.Das asked me to get an eye patch for24hrs. Now i got a scratch on cornea the pain increases with rubbing on the eyelid, with a patch the eye is always rubbing. The eye drops&tablet provided dont decrease the pain or reduce inflammation, so that ends up giving me a watery eye which is now loosening the eye patch. Such docs with lack of foresight are a rarity. Never ever again. Consider the eye photograph to cost ₹550 above ₹350 min for consult. So basically a photo costs more than doctors advice. Very very slow processing. Too many patients too few docs. Actually just1 Doc.
    7 people found this review helpful 👍

  • 1/5 sandeep s. 2 years ago on Google
    Honestly speaking I would recomend people to go and consult a private Dr in clinic rather than coming to ASG hospital..Now coming to ASG - 350/- is what you have to pay off. initially and then the cost will go high upto 4500/- so spending 5000/- and then you have to wait for whole day..we visited at 11:30 and came out at 17:00. Don't know how people are giving 5 and 4 rating but taking my opinion it should be rated negative. I would really recomend people not to visit to ASG it's money driven and that too wait n wait whole day....please don't go and waste your money and precious time..
    5 people found this review helpful 👍

  • 3/5 Khushbu J. 9 months ago on Google
    Hi, The doctors and staff both are good and competent and they give you right support as well..But the waiting time is such that you won't be able to make out that whether you have come to an eye hospital or SBI Bank where your files are constantly moving from one desk to the other before you can get to a consultant.... The issue remains the same even if you come on an appointment basis... This really needs to be looked into. Rest the service is quite nice. Thanks for the support!
    4 people found this review helpful 👍

  • 1/5 Kankana M. 2 years ago on Google
    Very disappointed with the services. Only one doctor was available in the evening despite the fact that we were told on telephone to visit in the evening. Also, there was no organized way in which patients were called. We had to sit for hours without even knowing our number. Finally they remembered us and hurriedly checked without properly assigning powers. It seems like we made a mistake visiting ASG Kolkata for a simple eye checkup.
    4 people found this review helpful 👍

  • 5/5 Avirup M. 1 year ago on Google
    Service was great and everything was systematic. The hospital staff are really helpful and cater to customer queries very well. My parents went through cataract surgery and they are quite stable now with the medication advised.
    4 people found this review helpful 👍

  • 1/5 Siddhartha A. 2 years ago on Google
    Too much waiting time, no system process. Fully mismanaged. Do not visit this at all!
    3 people found this review helpful 👍

  • 5/5 Dr. Deepak K. 1 year ago on Google
    Well maintained and organised hospital. All the staffs are well trained and active. Dr. Kaushik Basu is such a gentleman. He understands and answers all the queries very politely.
    2 people found this review helpful 👍

  • 1/5 Glorious S. 1 year ago on Google
    I had attend at your hospital on 1st Sep for general checkup to Dr Gopal Bandhopadhay. I was waiting for 3 hours after that I visited the said doctor, But he was not friendly, very disgusting person, worst doctor. From the very beginning He was insisted me to some test of Rs 2200. I understand his motive and left the hospital my experience was really horrible most worst hospital I think. I don't recommend ASG hospital to anyone.
    2 people found this review helpful 👍

  • 5/5 Prateek P. 1 year ago on Google
    Kaushik Basu is the doctor who treated my eye. I got Lasik done. The doctor was very patient to hear me out, he talked about the post operative procedure in great detail and spent time is explaining each aspect of the surgery. My post surgery recovery was great. As compared to my friends I had no itching or tears after surgery. Thanks a lot to doctor now talking of the staff at ASG. They are just pathetic. I have seen a person or two leaving the premise due to bad staff behaviour. please improve them otherwise they will kill this institution
    2 people found this review helpful 👍

  • 1/5 soumodeep m. 2 years ago on Google
    there is a lot of room for improvement of services. it takes around 4-5 hrs for a patient to completely go through the process. overall doctors and staff are very competent and polite. also most of the medication recommended is not available from any outside pharmacy other than their hospital's pharmacy.
    2 people found this review helpful 👍

  • 5/5 Kanchanbala S. 1 year ago on Google
    Dr Kaushik Basu is the best in lasik. Very patient and answers all questions very well. One nephew of mine got his lasik done and had a very good experience Only one issue the other staff are very slow and more involved in their own conversations rather than attending to patients
    2 people found this review helpful 👍

  • 1/5 Nikita A. 2 years ago on Google
    They are just carrying out business of looting & cheating people. Visited for Lasik surgery treatment on 5th Sep, 1st they conducted all the tests and charged me Rs 2000 and then later informed their machine is not working. It's Oct end now & still it's not working. Why did they waste my money on testing if their machine was not ready for the surgery?? Why did they not inform prior to tests?? Cheats!!! Strongly recommend not to fall into their trap!
    2 people found this review helpful 👍

  • 1/5 Priya R. 2 years ago on Google
    Very disappointing....I can't understand why their rating is high! I visited many eye-hospitals,but they are not systematic and truely disappointing.
    2 people found this review helpful 👍

  • 5/5 ritwajit d. 5 months ago on Google
    ASG Eye Hospital Sreebhumi has truly impressed me with its exceptional eye care services. However, what sets this establishment apart is the exceptional service provided by their Optician cum Spectacle Sales Assistant, Shubhankar Das. From the moment I stepped into ASG Eye Hospital Sreebhumi, I was greeted with a perfect blend of warmth and professionalism. The facility itself exudes an air of confidence and expertise, assuring me that I had chosen the right place for my eye care needs. Shubhankar Das deserves special recognition for his outstanding service. His expertise in helping me select the perfect pair of spectacles was nothing short of remarkable. He took the time to truly understand my unique needs and preferences, guiding me through the extensive array of eyewear options with unwavering patience and precision. What sets Shubhankar apart is not just his knowledge but also his genuine care and unwavering dedication to ensuring that I left the hospital with the best possible solution for my vision. His attention to detail and commitment to ensuring my complete satisfaction were evident throughout the entire process. ASG Eye Hospital Sreebhumi, with Shubhankar Das as a shining example of their dedicated staff, epitomizes the highest standards of eye care. I wholeheartedly recommend this hospital to anyone seeking top-notch eye care services and a truly exceptional experience. My sincere thanks go out to Shubhankar and the entire team at ASG Eye Hospital Sreebhumi for their outstanding service and unwavering commitment to our well-being.
    2 people found this review helpful 👍

  • 4/5 preeti s. 2 years ago on Google
    Everything in this hospital is very good. Staff behavior very polite... Well maintained... Neat and clean...only con is..... Entire process is very slow.... Registration takes 30mins to complete... Everything is great... Will request management to speed up entire process.
    1 person found this review helpful 👍

  • 4/5 Payel B. 4 months ago on Google
    It is one of the best eye hospital.... The doctors know their job and don't scare their patients.... U will always get some doctor available to attend u... Negative: the waiting time ... They will make u sit for hours even if the doctor is not attending any patient... U will find the excutuves walking , gossiping and yawning too... But they will not attend u instantly... infact the billing takes 20 mins even when there is no patient... They keep everything on a hold... And will make u wait for 1 hour and 30 mins...
    1 person found this review helpful 👍

  • 4/5 Srinanda D. 6 months ago on Google
    I have visited this facility 1st time today. This is near to laketown service road in alcove gloria. From registration to cosultation , all processes are smooth. For me it takes 2.5 hrs. to complete the entire check up, wait time is far better than the so called other eye hospitals. Everybody there are polite and helpful. For this they charged me 400/. The crowd is like 50 to 60 people at around 10 AM. Keep up the good work team.
    1 person found this review helpful 👍

  • 1/5 Sumanta D. 9 months ago on Google
    Most staffs are very bad.... not helpful and even the non experienced staff dont know how to put eye drops on patient's eye. Please avoid Asg Sreebhumi..... I had appointment to one doctor but they sheduled to another doctor. Very bad experience.
    1 person found this review helpful 👍

  • 4/5 DEBJYOTI S. 11 months ago on Google
    All the staffs and people are cooperative. It's being more than 5 yrs we are coming to this hospital and always refer our doctor from this hospital. Only one thing I need to inform is that sometimes we need to wait for long for few procedure, it takes time . Time is actually very precious for all, so please do try to wrap up all procedure faster.

  • 5/5 Suvajit M. 6 months ago on Google
    I am visiting ASG Eye Hospital for the first time. The entire process is very smooth from the registration to consultation. The staffs are well managed, polite and helpful. Furthermore, cleanliness of the premise is awesome. Highly Recommended.

  • 5/5 amit ranjan G. 10 months ago on Google
    My dad had both eyes operated in my absence. We found the hospital to be one of the best in Kolkata. Staff as well as doctors are exemplary. Absolutely no wastage of time anywhere. Highly recommended for eye care.

  • 5/5 prabir t. 11 months ago on Google
    Politeness in approach, sincerity and cooperative attitude of sisters remain the positive aspect of the institute. Doctor Basu took adequate care and excellent in providing guidance and advice. My experience is superb and like to refer and visit in case of need. 👍🏼

  • 4/5 Pradip B. 1 year ago on Google
    Good hospital with excellent doctors and trained staff. Overall good management although waiting time a bit long. One recommendation to management, please start SMS and/or WhatsApp service to registered patients. Thanks.

  • 1/5 SK A. 6 months ago on Google
    I recently visited ASG Eye Hospital, and unfortunately, my experience was far from satisfactory. The service I received was subpar, and the wait time was exorbitant, averaging around 3-4 hours. The extended wait times were not only inconvenient but also quite frustrating. It's disheartening to see a healthcare facility, especially an eye hospital, not prioritize their patients' time and well-being. I expected better from ASG Eye Hospital, but my experience left me disappointed. I hope they can improve their service and reduce wait times in the future to ensure a better patient experience.

  • 1/5 shaini S. 6 months ago on Google
    Wrong diagnosis and treatment by the doctor or intentionally prescribed. My father is a patient of glaucoma and doctor of ASG hospital suggest an injection of RS. 67000 for better eyesight and after taking injection doctor told 80%is cure but again have to take another one ,it's also 67000. After taking 2 injections doctor said again 1 injection required of Rs. 67000 and it's continued for whole life.please don't go this hospital I faced worst experience with this hospital

  • 1/5 Pritam G. 6 months ago on Google
    Our recent visit to ASG Eye Hospital was terrible. Despite a long wait, Dr. Vatwani's assistant, Preeti, was extremely rude and unprofessional, denying us our turn unfairly. This was an unexpected disappointment from a reputed hospital. We won't be returning.

  • 5/5 Snigdha D. 4 months ago on Google
    Doctor K.K.V operated my Grandmother's cataract. She is fully fit and fine. We're very thankful

  • 1/5 SHOBHAN S. 6 months ago on Google
    This is not a hospital in my opinion..this is a robbery center...they cheat with the patient...my dad had eye stock before 2 month but Dr deliberately gave the wrong treatment to my dad.......they Dr intentionally told us to take eye injection....we were very scared for this.. when we consultant with another 2 doctors the picture was transparent.they told us not to get inject...this hospital very fraud

  • 5/5 Subhasis B. 4 months ago on Google
    Infrastructure is very good and Doctors are excellent especially Dr. HIMANSHU SEKHAR . He is very friendly. Thank you Doctor.

  • 5/5 suchana c. 10 months ago on Google
    Dr. Gopal Bandyopadhyay has been the best Eye doctor keeping my eye at its best. But the hospital management has a tendency to push the patient to other doctors. I only trust him with my eyes hence its very inconvenient. But the doctors here are very very very competent.

  • 5/5 Sushil M. 9 months ago on Google
    CGSH has very nicely tied up with ASG Eye Hospital.I had the best of experience.when I checked with counter about my appointment I was given a form to fill all details.i did wait for some time then called by Dr for first checkup.then eyedrops and finally checked up.the appointment scheduled was maintained.i am happy with the service provided.i hope to get same service at jamshedpur.have a good day.

  • 3/5 Bibhuti Bhushan B. 11 months ago on Google
    One of the best eye hospital in Kolkata. This center located near laketown besides VIP road. Location is nice. You can park your car properly. The hospital is very good. Hospital stuff and takenicians are well behaved and guide you throughout your visit. We visited here for cataract operation of one of our aged family member, surgury was done during morning session and discharged her by 2 hour. Also visited for two aged family member for eye checkup. Cons:: Specs frames are quite expensive compare to outside. No washrooms are available at ground floor for any visitors, even they dont allow if you are aged ir sick .

  • 5/5 Faizan A. 1 year ago on Google
    It is one of the best eye Hospital I have come across the hospitals in Kolkata. The Doctors are well treating the patients.

  • 5/5 Ranabir B. 1 year ago on Google
    The best eye hospital I have ever seen, Top Class eye surgeon and well behaved executives and staffers are also most appreciable,

  • 1/5 Sanjib S. 1 year ago on Google
    Quite unprofessional. Bad communication and patient handling. Waiting period is too long and uncertain. They are just happy with large number of patients. Expensive. Look for better options. Dr. Atanu Barh is effiecient though. He treated my father well.

  • 5/5 Somreeta G. 1 year ago on Google
    Staffs are very good. Management is also very helpful. Proper training and orientation is taken. Working environment is very comfortable

  • 5/5 Robin K. 1 year ago on Google
    I have regular visit to Ash eye hospital. I think it fulfil all need of metro people. Here no problem of any waiting for doctor visit and all type of lenses available here .

  • 5/5 Naman G. 1 year ago on Google
    Extremely satisfied with my Lasik Eye treatment done by Dr Rohit Agarwal(Shifted to ASG Tollygunge) undergone on 27th August 2022.

  • 4/5 Sounak B. 1 year ago on Google
    Visited the place yesterday for a eye checkup. Overall very time taking and unpleasant experience. A lot of waiting is involved but the end result is worth it. All doctors are cooperative and helpful but the staff may act unpleasant some times.

  • 2/5 Sanghita C. 1 year ago on Google
    I went to ASG eye hospital at Lake town for eye operation of my mother-in law on 20th March 2022. Doctors are very good and co-operate but staffs are not good in behaviour.Also after operation no light meals or not even any biscuits and tea are provided to the patient in the hospital.But now I think Narayan Netralay is more better than this hospital.

  • 1/5 Albeena S. 2 years ago on Google
    Their eye number testing was totally inaccurate. Wasted thousands on getting new glasses as per their prescription. Took it to them after a week. They even refused to re-test the eye number again. Just sent me back saying you will adjust slowly. Total waste of money and time.

  • 5/5 Meghdut M. 2 years ago on Google
    Sandhya mondal Cataracts surgery Dr koushik basu All good New vision all clear

  • 5/5 Supriya D. 2 years ago on Google
    After a long time got a very professional service in Kolkata. ASG has very good trained people and caring too. The blend of care and treatment just perfect! Senior citizens will feel very comfortable with their guidance. Great service. Never compromise ever.

  • 1/5 PANKAJ G. 2 years ago on Google
    I have visited for eye check up. My eye vision check up was incorrect. Eye power assessment done by inexperienced staff & which turned out to be wrong.. suggest people to be careful, place is more for marketing then medical.....


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