Apollo Clinic - Prince Anwar Shah Road, Kolkata image

Apollo Clinic - Prince Anwar Shah Road, Kolkata

Medical clinic Doctor Pharmacy Diagnostic center

One of the Most Reviewed Medical clinics in Kolkata


Address

P, 72, Prince Anwar Shah Rd, Jodhpur Park, Kolkata, West Bengal 700045, India

Website

www.apolloclinic.com

Contact

+91 33 4021 2525

Rating on Google Maps

4.40 (1.8K reviews)

Open on Google Maps

Working Hours

  • Wednesday: 7 AM to 9 PM
  • Thursday: 7 AM to 9 PM
  • Friday: 7 AM to 9 PM
  • Saturday: 7 AM to 9 PM
  • Sunday: 7 AM to 8 PM
  • Monday: 7 AM to 9 PM
  • Tuesday: 7 AM to 9 PM

Featured Reviews


Frequently mentioned in reviews: good (34) clinic (32) staff (25) service (24) doctor (19) behaviour (19) Apollo (18) doctors (17) time (16) management (15)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Shobhit B. 1 year ago on Google
    One should positively try to avoid this particular clinic. The management here has absolutely no sense of time management. Be prepared to lose a good 3-4 hours here once you visit. Couple of visits to the clinic and you'll know they're only interested in conducting expensive tests and raking in the moolah. They ask for your prescription at the counter as soon as you walk out of the doctor's chamber and ask you to get the tests done immediately. Please note that it is not mandatory to get any test done there. It's just a sales gimmick. All in all I wouldn't go there if the best doctor in the world was sitting there. Giving it 1 star for lack of lower/negative ranking.
    10 people found this review helpful 👍

  • 1/5 Sumit D. 1 year ago on Google
    One of the lower rated clinics of South Kolkata. The staffs are undertrained who misguides patients. They should allow online booking with doctors and online payments . Time is precious and hope they understand it . They have a colorful suggestion/ feedback box. I asked them for a feedback form and to my surprise the person could not find a copy of feedback form after searching all the drawers.
    6 people found this review helpful 👍

  • 5/5 Dr. Chandramalli S. 4 months ago on Google • 135 reviews
    Well managed, all under one roof clinic. Several good doctors available. They also offer home collection at nominal charge. Online report available. Staff well behaved. Location is excellent.

  • 1/5 Arimita S. 2 years ago on Google
    The behaviour of the staff in the first floor is just not tolerable. We came with our kids for Dr. Lokesh pandey. kids are getting impatient. just asked a simple question in the reception when will Dr come. And u should have seen her face and theway she has responded. I can assurr we dont get such treatment even in Government Hospital. We choose Apollo for good service not for such staffs by pqying huge amount. Management to look into staff behaviour.
    5 people found this review helpful 👍

  • 1/5 Lipika S. 2 years ago on Google
    Pathetic place with zero accountability. They collected blood samples for my entire family which is covid positive. Gave us 2 reports and refuse to give or even answer for the remaining reports and it’s day 3 from sample collection. This after charging us 3 times their rack rates for priority reports. Do NOT go these guys - they are cheats. I regret going to them just because I am trying to help coordinate this for my family remotely.
    5 people found this review helpful 👍

  • 1/5 Adarsh N. 1 year ago on Google
    One of the worst clinics for vaccination, as they open the vaccine batch (lot) only after certain number of customers are available. Poor customer management. Needs to improve on time management as well. Not recommended at all for vaccination.
    5 people found this review helpful 👍

  • 1/5 debayan d. 1 year ago on Google
    One of the worst staff and customer service by Apollo south city branch. Staff behaviour is so rude that they don't even bother to reply to the query asked by the customer. They will give attention only when you will pay the bill or you have to go for some medical test and they can loot some handsome amount from you. This is not a bar or restaurant that people are going to spend their leisure time over there , due to some medical issues we have to visit by paying hefty amount of money. But unfortunately the behaviour of the staff and the man management is pathetic and unprofessional.. TRY TO AVOID THIS BRANCH IF POSSIBLE ❌❌❌❌
    4 people found this review helpful 👍

  • 5/5 Ujjal D. 3 years ago on Google
    Excellent Service provided by Apollo P.A.SHAH Road , Calcutta at the medical camp conducted at DLF IT PARKS - 1 & 2 . Great coordination by Mr Arindam Kundu ( Corporate Executive ). The attending phlebotomists and the technicians were well trained and experienced . Looking forward to have more such Medical Camps with Apollo in the corporate sector. - Ujjal Dutta For Rajkumar Ambulance Service
    3 people found this review helpful 👍

  • 1/5 Arup G. 11 months ago on Google
    Most worst Management, specially Centre head Mrs Mousumi Gupta is most uncultured person. Staff behaviour is good but the management upper level is most uncultured and they don't know how to behave properly , and after that they claim that Their ex employee didn't meet any doctor in this clinic , Mrs Mousumi Gupta said it's ordered by The CEO of Apollo Clinic Mr. Satyam Bubna .Nice 👍 . I personally suggest please don't go this clinic atleast Bansdroni Apollo and Gariahat Apollo is far better . Regards Arup Ghosh
    3 people found this review helpful 👍

  • 5/5 MOUSUMI G. 1 year ago on Google
    Fully equipped clinic with all the eminent doctors attached. Service is excellent and radiologist is very helpful. They maintain the hygiene very well. All staff maintain the covid protocol and guidelines and do their work. All are very helpful and polite. Always recommend this clinic.RTPCR report given same day. All reports are sent in what's app. They have fantastic home collection system.
    3 people found this review helpful 👍

  • 4/5 Sudipto B. 5 months ago on Google • 74 reviews
    I recently visited this clinic, and I was impressed by the cleanliness and the overall efficiency of its operations. It seemed the doctor was absent so, the wait for doctor was a little bit longer. I would recommend checking the clinic's timings, holidays and doctor's availability before your visit to ensure a smooth and hassle-free experience for your tests and consultations. Overall, I had a positive experience during my visit.

  • 1/5 Salman Q. 1 year ago on Google
    Waste of time. Booked an appointment with Dr. N B Mukherjee for 5:30 pm. I was called at 4 pm and told to come at 5 pm instead, as the doctor wanted to attend to patients early. When I came before 5 pm, I was told to wait, as the doctor was "on his way". After an hour of waiting when I asked the management again they pleaded ignorance and said they can't say anything as they have been communicating with the doctor who has kept on saying that he is on his way. Finally after waiting for an hour and a half I got up to leave , when they said the doctor was parking his car and would come up any moment, yet he was nowhere to be found while I walked out the place and outside I walked out instead of waiting for a doctor who was so unprofessional and can only leave to wonder on his medical skills. If his ethics and punctuality are so pathetic, one can only wonder how serious he is about looking after his patients Also, special mention to Apollo for being extremely unhelpful and trying to portray themselves as helpless managers who can't get doctors to either come on time or at least give an honest and realistic waiting time. Hugely disappointed with Apollo, needless to say the doctor should hang his coat and should take some ethics and professional behaviour classes. It seems he has skipped those while in medical college or forgotten them on his way.
    2 people found this review helpful 👍

  • 5/5 Nabamita S. 1 year ago on Google
    Full diagnostic set up with all modern Equipments. Home blood collection team us fantastic and they maintain all covid protocols. They start home collection from 6.30am. well mannered and very helpful staff. Prompt service in each department. I highly recommend this clinic to all.
    2 people found this review helpful 👍

  • 1/5 Aratrika D. 1 year ago on Google
    Because of covid protocols they often do not allow patients to wait on 1st and 2nd floors because of rush. People have to sit at the ground floor. Despite provision of AC facility, they do not switch them on and patients have to wait for hours which is extremely disappointing specially in such sultry weather. Further they often have no information, neither try to reach out to the doctor to know the exact timings. Thus patients have to wait for hours. Moreover the behaviour of the staff and management is ridiculous. The worst of all the Apollos at Kolkata.
    2 people found this review helpful 👍

  • 5/5 Surabhi M. 1 year ago on Google
    Very helpful and cordial staff who attend to all patients need proactively. The centre head Moushumi Gupta is very warm and approachable who runs the place very efficiently
    1 person found this review helpful 👍

  • 1/5 Sanjana G. 2 years ago on Google
    They don't have a minimum sense how to talk to a patient. There behaviour is rude,they don't talk properly, they respond rudely, they cut the call without even listening.
    1 person found this review helpful 👍

  • 1/5 Anam J. 1 year ago on Google
    The worst and the most pathetic clinic i have ever visted… They made me wait for my appointment for more than 2hrs, when infact they asked me to come earlier than that and even then the doctor was nowhere to be found… Such unprofessional and irresponsible behaviour frm both the management and staff
    1 person found this review helpful 👍

  • 5/5 Sk Israr A. 9 months ago on Google
    I visited Apollo ( south city ) several times. No doubt the services are quite good. They were having expert team management in every individual departments , starting from top to bottom , every single staffs are well trained & they know how to interact with the patients. The centre manager her self was standing on the floor , so that nothing goes wrong. I had conversation with their centre manager & it feel amazing. They guided me in every single step. Very smooth service . Thank you Apollo P.A Shah
    1 person found this review helpful 👍

  • 1/5 Sweta Z. 4 months ago on Google
    Unprofessional and irresponsible Doctor We had to get a scan done and were asked to come by 9:45 after drinking a lot of water. On reaching, we discovered that the Dr. Ziniya Bhattacharya hadn’t arrived and the staff didn’t know when she would show up. The staff kept calling her. At 10:10, she picked up and said that she was stuck, with no additional details on expected time of arrival. She didn’t pick up the phone after that. 5 women were waiting in a very uncomfortable situation to get scans completed. The staff was helpless and at the mercy of a very irresponsible and unprofessional doctor. She hadn’t shown up by at least 10:45, by when we had no choice but to leave without getting the scan done
    1 person found this review helpful 👍

  • 5/5 MANISH G B. 1 year ago on Google
    All people were courteous and responsive.time management of each test was to the mark. For sugar testing , food was served hot and tasty. Well done . Keep up the good work
    1 person found this review helpful 👍

  • 5/5 Pranay U. 1 year ago on Google
    The wholesome experience with Apollo clinic Prince Anwar Shah branch was so hassle free . You just need to visit them (or you can also opt for a home visit) and Voila! there they are with their smooth diagnosis and medical tests. Thumbs up for their punctuality on their execution of scheduled appointments and report delivery with proper assist at every step. Thanks to Mousumi Mam for being so co-operative. Kudos to the team.
    1 person found this review helpful 👍

  • 5/5 Rupa D. 1 year ago on Google
    My mother and my family members got vaccinated at apollo PA Shah for booster dose the total process was so smooth and the sisters were too efficient and polite. All are very cordial and helpful .I really recommend this clinic for any tests. Renowned doctors are attached with this clinic. Thanks to pa shah for prompt service
    1 person found this review helpful 👍

  • 1/5 Bireswar P. 1 year ago on Google
    Actually totally no systematic rules are there. For covid boosters we went . No sufficient ac , fans are provided. The Infrastructure is poor. They should improve their behavior and System totally . The staffs and their process of working is just Worst.
    1 person found this review helpful 👍

  • 5/5 Arup Kumar P. 1 year ago on Google
    The staff were very helpful in coordinating the full body health check up of the patient. They handle the weekend load very efficiently because of the trained receptionists and lab technicians. Not able to comment on the doctors because haven't consulted doctors on my visit.
    1 person found this review helpful 👍

  • 1/5 amir s. 1 year ago on Google
    This is not a hospital, these people are running a scam! I went to them because I had headache, upset stomach and they forced me to take x-ray and full body tests which was not required at all. The staff were only interested in taking the money as they didn't inform me despite me asking them the total bill prior. it costs me 7000 rupees just to get treated for headache.
    1 person found this review helpful 👍

  • 1/5 Avinava D. 2 years ago on Google
    Please avoid doing RT PCR test from here. I have done test for 7 of my family members in different intervals. They have given negative report for all. But once retesting of them was done again after a day or two all of them had tested positive. So there is some issue with the way they perform their tests.
    1 person found this review helpful 👍

  • 1/5 NEELABH SINGHA R. 1 year ago on Google
    Poor & Pathetic Service. Don't care for Senior citizens & cardiac patients who are under serious medical conditions. They have to wait for their turn . Extremely disappointed..
    1 person found this review helpful 👍

  • 1/5 Debesh Das G. 1 year ago on Google
    Worthless service. No sense of Customer service. Doctors don't arrive in time. Wasted 3 consecutive days in my short visit of 2 weeks to the city. Adamant and incorregible behaviour from paramedical staff and corporate staff. The USG waiting area is actually the smelly toilet. Was really shocked with the behaviour considering the reputation of Appollo group nationwide. I have no one in Kolkata who can collect my USG report , so could not get it till tody even after paying so much money. Could not even get a scan copy of the report. NRI's don't waste your money here. May be try Bangalore or Chennai or other parts of India.
    1 person found this review helpful 👍

  • 1/5 Sayan M. 2 years ago on Google
    Worst system... First they tell that the patients will be called according to the appointment time given... Then they say that patients will be called according to check in time. A total mess... Patients scheduled at 4 are getting called before the patients who were scheduled at 2:30. A total mess. Not at all Recommemded.
    1 person found this review helpful 👍

  • 5/5 Partha B. 2 months ago on Google • 14 reviews New
    I got a ECG & ECHO COLOR DOPPLER done here. The appointment process over phone was easy. There was a change in timing and this was informed to me well in advance. The procedure was very efficiently and professionally handled. Premises are well maintained and clean.

  • 5/5 Samrat G. 3 months ago on Google • 13 reviews New
    I visited the premises for annual health checkup. The staffs present were very cordial. Their behaviour was really good. Would recommending visit for health checkup and doctor appointment.

  • 4/5 Siddhartha R. 5 months ago on Google • 13 reviews
    Excellent Service. Very Cordial behaviour of the pathological ECG and ophthalmology staff and doctors but the consultation doctors behaviour is not only rude but also having no patience to hair the others and receiving desk madam is puppet of consultation Doctor. Thanks for prompt service of pathological ECG staff and Ophthalmic Doctor.

  • 5/5 Shashwat S. 6 months ago on Google • 9 reviews
    Great Service, helpful people and great results. I visited Dr Abhishek Dey, Skin specialist due to my skin issues. He is an excellent doctor and knows his subject really well. It was overall a pleasant experience. Nurse took time to listen to me. Thank you all and keep up the good work 🙏🏻

  • 5/5 Antika M. 6 months ago on Google • 3 reviews
    Overall the Clinic service is very good. They give proper information and guide the patients very well. They have well equipped dental department with modern treatment. Cardiology department doctors are very good. They have well renowned doctors attached from Apollo hospital. I highly recommend this clinic to all for all the services. Management staff are very helpful.

  • 5/5 Poulami D. 2 years ago on Google
    Well trained expertise, fast service, gentle nd well behaviour receptionists. Over all very good service from Apollo clinic

  • 5/5 HEMEL R. 1 year ago on Google
    First Impression is the last impression. Simply Amazed to See the Quality of experience staff handling patients & Great experienced doctor's. A perfect Health care clinic to trust. would recommend all to visit the clinic & experience the Best doctors & services. Keep up the good work PA Shah.

  • 1/5 Pradip K. 1 year ago on Google
    Few blood tests were given on 30.11. 22. Few normal blood tests reports were given next day BUT some special test results related to heart are still awaited on 3.12.22. . When ever they are contacted for results standard reply comes that they haven't come when will come will inform you. They never tell how long it will take,, today said if Dr comes then you may get today. Highly poor service

  • 2/5 Anu K. 3 months ago on Google New
    The doctor I go to there is good, but they give wrong information over phone and while you go there for the tests. My results were so wrong, I did a retest else where and everything came normal. 👎🏻 Don’t do the tests from this place. My doctor is good though.

  • 4/5 Priyadarshini C. 3 months ago on Google New
    Doctors and technicians are cordial. Excluding the lady who was in charge of USG and the person who was assisting her. Extremely rude and unprofessional behaviour. Apart from them, everyone was nice and well behaved.

  • 5/5 krittika o. 1 year ago on Google
    I went for my Booseter Covid Vaccine Dose. Very well trained staff and very smooth and prompt service. The behaviour is very polite and professional. I liked their service very much.

  • 1/5 Shantanu G. 2 years ago on Google
    The worst place for any check up or a Doctor visit. Barring a few good Doctors the clinic is filled with the rot. The front desk people are rude and non - cooperative with a snotty attitude and the so called attendants in Pink suits hover around as if they are the Specialist Surgeons.

  • 5/5 Samrat B. 6 months ago on Google
    I appreciate the cleanliness of the Clinic. Such a great benifit that the Doctor was available during a holiday. I visited the clinic on a Sunday and did the blood tests and got the reports before time on a sunday which was very helpful to me. The nurses are amazing and very courteous. I strongly recommend this clinic to all.

  • 5/5 Avijit D. 1 year ago on Google
    It's a good concern, who deals the matters with great care. Behavior of the staffs are very polite, helpful. I am amazed by their hospitality.Doctors attachment and service is excellent. Diagnosis

  • 5/5 Shivaji M. 5 months ago on Google
    This clinic is nearby to our locality and also quite well managed and clean. Rather than visiting main Apollo in Saltlake, I can take appointment for same doctor's here with comfort of being near to home with less crowd.

  • 5/5 Jayashree C. 6 months ago on Google
    All staff and sister are very cooperative and helpfull. I appreciate the friendly atmosphere and the prompt attention at the help desk. The management people are always around to take a note of all the queries in floor and sorting them out. Overall experience was so good. I really appreciate and strongly recommend Apollo PA Shah to my friends and family.

  • 5/5 Sreyashi G. 6 months ago on Google
    The care was outstanding all the way from start to finish. The clinic put in a lot of effort to deliver my reports on time. I have been to many clinics recently but I must say Apollo clinic, P.A Shah road is one of the best clinic that provided great medical assistance to people with utmost care and sincerity. Highly recommended. 👍🏻

  • 1/5 Ruchi A. 2 years ago on Google
    The service for vaccine drive is pathetic. You are giving coupons to start it from morning 9:30 or maybe before that and the setup is done from 9:30 itself and still it's on. If the staff is not efficient enough i guess you should look into that. There are so many old age people waiting from 8:30. The doctors not available then please you should give the timings according to doctors suitability. I have been to other apollo clinic but it was so smooth. Really disappointed this time. Will think before recommending atleast for vaccination.

  • 5/5 Sanjita M. 1 year ago on Google
    Stuff are very good . Their behaviour is also good USG service is awesome. I highly recommend everyone to go this clinic . ♥️

  • 5/5 Arjun D. 9 months ago on Google
    Best clinic in all aspect. Radiology department specially usg is tglhe best. Doctors are very good . Staffs are very helpful

  • 5/5 SNEHANGSU M. 1 year ago on Google
    Nice service. Very good experience with the service we provided. Will see you again.

  • 5/5 Prerna P. 9 months ago on Google
    Great service, good aura. Needed to get a test done and they were super accommodating. Didn't take too much time.

  • 5/5 Tanima P. 8 months ago on Google
    I give them 5 ratings because well trained management.all staffs are very good and doctors also.doctors treat the patient very nicely and have a lot of patience to listen all problems. Report quality too much good 👍👍👍

  • 1/5 Riya S. 1 year ago on Google
    Worst ever place .....service is worst.....they don't even care for the patient.....I had very bad experience.....never going to visit this place ever again.....they make you sit for 4 to 5 hrs straight.... The story is- one day we had an appointment for my mother ....but unfortunately I was late and reached the clinic after 8 and my appointment number was 28...but at the reception they told me they are closed now and I would pay directly to the doctor I have also asked them that if they will call us or not they told yes we will call out your name ...but it was 11 when we got to know that 34 no is going and when we told the assistant she told me that you haven't paid so I am not calling your name and you have to visit at last which is no. 40 my mother was not able to sit we have requested the assistant to let us visit the Dr but she didn't listen to us....they are very rude very much...it's horrible experience here

  • 5/5 Sujata G. 9 months ago on Google
    Service is excellent here at Apollo Clinic Prince Anwar Shah. very good and courteous front desk executive. I visited for Dental Check Up. The treatment was affordable and all services were very good. I highly recommend This clinic to all for prompt and good seevice.

  • 5/5 Abhijit S. 9 months ago on Google
    Excellent. Home Collection team is very efficient and punctual. Senior Phlebotomist are there and can draw blood from 1 day child also. The whole team is very cordial and polite. Management is very Good and helpful on all ways. Quality of the reports are accurate Its a NABL accredited lab and they maintain the standards.we recommend this Clinic for all the diagnostics.

  • 1/5 Subha J. 2 years ago on Google
    Mis management mis handling from counter side no information regarding the doctor's arrival

  • 5/5 Aniket B. 6 months ago on Google • 2 reviews
    The clinic operations is very good . The clinic remains opens from 7am to 9pm and on Sundays also. They have prompt service. The X-Ray department is too good. They have good technicians and we'll behaved. The Centre Manager is very helpful in all regards and Co-ordinate with all. Reception staff is very humble and answers to all queries with patience. The overall services of the centre is very good. One of the best Diagnostic Centre in South Kolkata.
    2 people found this review helpful 👍

  • 5/5 Uttam M. 6 months ago on Google • 1 review
    The service and behaviour of the employees and reception is very good. One stop solution for all. I highly recommend this clinic as all diagnostic services under one roof. The management staff are very helpful and co-operative. The doctors of OPD are very good and polite. They take care of the patients. Very good service.

  • 5/5 Samrat M. 5 months ago on Google • 2 reviews
    Everybody is competent, friendly and makes you feel so at ease. Management is doing a great job. The centre head maam has been a great support in terms of my report delivery and doctor’s appointment. Thank you so much. I will not hesitate to come back for my tests.


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