Went for lunch and I reached around 1:30pm and after asking the waiter, she said some items were missing. After few minutes when I again visited the counter found the foods are in a normal temperature. Coming to the food taste- it’s a disaster for me. To put my opinion here I have to give one star here. The only thing that I liked i.e., the ambience and the pastries. Those were tasty. Can’t expect such behaviour and tasteless food from a restaurant like Hyatt. Kindly focus on recipes and staffs behaviour. They shouldn’t just be standing and wait for bills rather focus on what a customer missing on their table. Are they need extra spoon or the water bottle is empty and so on. Our total bill was- 4584/- ( took the service charges as well and that too 5% along with that we didn’t got our change; that’s ignorable but isn’t their duty to give us the left over balance?)

Waterside Cafe is one of the famous restaurant in Hyatt Regency Hotel. Al a carte menu having wide range as well as buffet menu. Live continental counter is one of the attraction. You can enjoy your lunch or dinner with special one or with family and friends. Prior reservation is mandatory if you have any coupon to redeem. Individual staff is alloted to each table.

The main reason we visited this restaurant at the Hyatt Regency was the reviews and photos on the internet. Located near the swimming pool of the hotel, it boasts of an excellent view of the private lawn and garden which gives it an airy and delightful charm. Though the food was very common and the menu very limited, (of both the buffet as well as the à la carte) the ambience made up for its shortcomings. The staff were very casual though and from a brand name like "Hyatt" a little bit more professional approach is expected.

A 5 star hotel if you're visiting your expectation will be sky high (specially when you're not frequent at high end places and on top they say they are running an Easter special Brunch). So we reached and went to the buffet floor. It seemed a bit small in terms of the space but a lot was arranged. Now it's a buffet. So I won't get into the nitty gritties of each item. However the reason I thought the food quality was amazing - 1. The sheer amount of choice. There were so many dishes starting from basic to exquisite. I think my favorite was the spicy pork, bone marrow soup, live pasta & sushi counter. 2. Presentation - the Easter theme was exactly on point. 3. Pricing (Kolkatar lokjon crib korbe eta niye) was exactly on point. Plus to include unlimited alcohol for a very reasonable top up was another surprise. 4. The cocktails were genuinely great. 5. The food available on the counters was tasty. 6. The option of veg was limited but it was sufficient. However, the live counter service to the table took longer than expected. Even cocktails we're taking time. There was enough staff, but not all of them seem knowledgeable. Also even though there was enough space inside, it would be nice to have an option of outside seating as well. But overall it was an extremely satisfying experience 😋😋😋

I wish I could give a zero. It is straight up disappointing to see a luxurious hotel fail so miserably. First of all, the waiters should be taught to return the change (I never faced this issue in any other 5 star hotel in the city). I read a review here before I went where another person complained about the same issue (so it's not an accident or a one time thing). I'll talk about this later but first let's talk food. I'm horrified by the fact that they served Mutton Rogan Josh so bland. Add some spices to it, India is literally known for spices !! The Rogan Josh had so much water that this place doesn't need another pool. I'm sorry if I sound rude because that was the level of disappointment (pain) I felt. I didn't feel like ordering desserts afterward. (We literally headed to another restaurant to feel our taste buds.) Now comes the saddest part of all. The waiter simply assumed I wouldn't want the change (Rs. 85) back. Had he returned the change, I would have given the 200 I had kept for him as his tip. That's just karma doing its thing, he missed a 200 for the 85. The view is somewhat comforting. I hope Hyatt's other restaurant (La cucina) will be better than this but Hyatt stays off my radar for sometime.

We had breakfast there.Lots of choice for everyone.Very tasty healthy and neat and clean food .

Disheartening to see the once favourite place fondly remembered for the memories it gave has been turned into a road side dhaba if not a shack!! went there for puja buffet at 3 pm slot,was astonished to see the place was overcrowded with hardly a few people to serve .The food had practically nothing! yes I mean it ,we had literally move around the counter for first 15minutes to detect a starter among the leftovers ,the set menu that they advertised was a myth!! the topshe fry never met our plate instead they insisted on serving some road side look alike fish chops!! the grill counter was more compromising,the chicken was hard and chewey ,the fish never came to your plate inspite of asking 4 times in a row.now coming to the main course ,the sorshe ilish is far from reality!! instead they had given deep fried paper thin pieces of hilsa,without any gravy such is the plight.what is more of a concern is the parshe in mustard sauce and veg fried rice were both stale and smelly!!! the mutton was bland and the final pin in the coffin is the biriyani ,should they have served any road side haji biriyani it would have been better!! and all this fuss at 2725!!! hyatt used to be foodies paradise specially the puja mahabhoj for its menu and taste it outshined other 5 star hotels of repute but sadly enough the management has been callous in maintaining the same .the reimagined water side cafe is nothing but a skeleton of the old one!!

Great ambiance........ specially in Evening time... everything is delicious.....the decore is awesome...the staff was very courteous. Starters are quite good...the main course are quite good also...As expected from Hyatt total thing is just good...

Ofcourse the price is overpriced but considering it's a 5-Star hotel , so you can't really complaint. The food is okay , a lot of varieties are available , live counters are also there , desserts are a must try. Not value for money but you can go there once for a premium experience

Perfect breakfast...although not much variety but thumbs up quality of food.

Through out all four days during Durga Puja had our breakfast daily at the Waterside Cafe. The variety of food were presented in an attractive manner and catered for most tastes. Each morning, we were greeted with a smile and shown to a table. Chef Negi, Ujjal, Floor Managers Anisul, Amit and their staff were always at hand to ensure that we were looked after. I would certainly recommend the cafe for the food, service and atmosphere. PS: If you like any of the food presented, ask Chef Negi for the recipe. He will provide you with details of the ingredients, preparation method as well as the nutritional values.

I went to Waterside Cafe to enjoy the dinner buffet. The food was great and the atmosphere was awesome. However, the service was super slow and not great compared to the standards of Hyatt. Whenever I wanted to have some grilled beef or chicken I had to follow up repeatedly with the server. I ordered 1 portion each of grilled beef and grilled chicken, and after several follow ups I received the grilled beef after 20 minutes and the grilled chicken didn’t even arrive. Same with the naan. I ordered for 1 garlic naan and it took 15 minutes and 2 follow ups. The buffet counters were unattended and there was no one to answer some questions about the food that was being served.

Went to have the dinner buffet after several years It has remained the same high standard as in the past. The selection of salads was excellent with great expensive ingredients like green asparagus and lovely olives on the stem. For the main courses they have oriental dishes including dim sums, fresh pizza and pasta to order and the full range in Indian dishes Just an excellent spread that is a buffet with freshly made food. The desert selection is decadent along with a selection of ice creams It's a must try buffet

This café in Hyatt Regency has a sophisticated ambiance with spectacular seating. Its open 24 hours, so whenever you feel hunger pangs, come here and indulge in the most delicious dishes. The buffets are awesome here, and so is the brunch. Even if you have the tandoori dishes, pizza, pasta, or sandwiches, you will enjoy having it. And the desserts are truly a treat not to be missed at all!!

I have a regular at this place for the last four years, but in the last two months, with the new Chef Amandeep, there has been a delicious transformation. The buffet fare, the layout, the responsiveness of staff has all got a super upgrade. I simply fell in love with the continental layout and,of course, the mind blowing desserts.

Lovely food,service and lastly ambiance. Just perfect.

Waterside Cafe is one of the most famous restaurant in town.... I like this restaurant..Super cool, Delicious, seriously, this place is amazing, price were very high but food taste yummy in my tummy.....vegetarian food, non vegetarian food, fast food etc..... The food is tasty band cheap, the servants are also very friendly or co operative, Nice facility or good service... Spent time with your family nd friends or partner... Every time I visit this place, I get a 5 star experience. Very great place, nd great ambiance nd decorations are composed or cleanliness is well maintained. For dinner or lunch it is a good place. Must go everyone at least once...................

Sunday night dinner at the buffet counter, ambience was good. However there was dearth of the food spread over there. Much better options are there over in Kolkata at this price range. Went to have the dinner buffet after several years It has remained the same high standard as in the past. The selection of salads was excellent with great expensive ingredients like green asparagus and lovely olives on the stem. For the main courses they have oriental dishes including dim sums, fresh pizza and pasta to order and the full range in Indian dishes Just an excellent spread that is a buffet with freshly made food. The desert selection is decadent along with a selection of ice creams It's a must try buffet.

Had a great experience!! First time visiting any 5 star hotel. Nicely greeted at the main gate. Vallet parking was available. Very neat and clean place with superb ambience. Food was good too. I wanted to rate 4.5 for Food as I didn't like the preparation of a few dishes. The service and ambience was superb. Live music lifted the ambience more. Highly recommended for anniversary or birthday parties. Overall superb experience...will visit again☺️

Amazing food, Great Service! This restaurant is a hidden gem! The food is delicious, the service is excellent, and the atmosphere is cozy and inviting. I highly recommend it to anyone looking for a great dining experience.

Lovely place to take your family out for lunch. Buffet lunch is best; variety of options at a decent rate. The staffs are really cordial and explains things patiently. Highly recommend the place.

Menu Served from Waterside Cafe at La Cucina, Hyatt. Food Quality, comfort and customer service, everything was below standard. They mess up order and tables; they mess up in bringing ordered beverage and then even charge for the same. Their billing system doesn’t refresh the actual ordered item price. While multiple staffs serve one table, they do not communicate appropriately amongst each other. The noodles, fried rice and chilli chicken ordered was charged per hotel standards but tasted street style! The Fish Gremolata was salty but better than the rest. The only thing good were the fresh pineapple juices. We had a lot of trouble eating our food due to bad air circulation and suffocation owing to ill AC conditions. I’d requested them to arrange something special since we were going for celebrating my parent’s anniversary; firstly they said they didn’t receive any booking details, next, they said they can arrange for a card on the table and a cake, but all we got is one slice of pastry in a box (since by the end, we were tired of sweating while eating). Overall experience was horrible and my respect for Hyatt experience and food from my past experiences overseas, is killed by this particular hotel!

Good food and an amazing atmosphere. Beautiful place to spend time with friends and have food. Enjoyed both the food and the cafe.

Great ambience, good place to spend time. Lot of food options but given the cost, many items are not upto expectation.

On the ground floor of an imposing Hyatt Regency, Kolkata, lays behind a glass facade, Waterside Cafe. A huge kitchen, open 24 hours, is ready to serve patrons with Continental and Indian along with Pasta, Pizzas and great cocktails. The name waterside is given because of the view of the swimming pool from the cafe. The service is prompt here, with waiters quietly doing there chores. The menu comprises of tandoor items as well, but is open at designated hours during the day, i.e. for lunch and dinner. The compact menu leads to fast service. A soothing music is heard in between a clamorous kitchen. The walls of the kitchen have been given an aesthetic look and natural light is gleaming on the tables. Coming to the food items, we had ordered Veg. Fried Rice. The rice was perfectly cooked, with large onion rings added to the vegetables. It gave away a different taste, the onions that is. Overall, it was a bit dry, and should be had with some accompaniments. Next up was the Penne Pasta. It was penne pasta served in tomato sauce along with zucchini and other veggies. We had asked for a mixed sauce pasta, but the sauce inclined more towards the tomato one. It was flooded with cream and pepper, the latter making it too spicy. To cool down the extra spicy pasta, we ordered the Ginger Rock Salt Cooler, a classic cooler with ginger rock salt, soda, topped with cola. It was enticing and really soothing. It was prepared in the true sense of a cooler. The major numbers go to the service and ambiance. Calm and quiet as it can get, apart from the clamor of the kitchen. The view is pretty relaxing. The food; not that good in numbers. They try to make it authentic, but adjusting to the authenticity at the behest of taste made the chefs overdo the thing. Cocktails and Mocktails are immaculate. UPDATE: Covid protocols are followed here. The menu is now available by scanning a QR code. The food and service continues to amaze.

(Translated by Google) eight (Original) osm

Nice place. Good food. Variety is great. Good hospitality. A great place to sit and eat

Goood

The ambience is nice. The service is okay and the staff is polite. The food tastes delicious and the quality is good. The ala carte menu has a wide range of options available. Buffet is also available but has particular timings. The desserts are great.

We had the lunch buffet there. Cost us ₹4100 for 2 pax. There were wide options and the food quality was really good. The view from the cafe is also very nice to be rejoiced. But there were some issues in service for which I deducted one star. We ordered a grilled chicken which never came to our table. But paneer tawa came which we never ordered. So I think that is something they need to focus on.

Its a very beautiful cafe with an amazing view of outside garden area.we went on Christmas dinner and they only had special brunch that day maybe that's the reason it wasn't decorated anyway that wasn't a big deal .we had buffet for 2300/-per person inclusive all taxes and the hospitality was okayish it could be much better.They didn't had huge options in buffet but it wasn't bad for this price. Must try are: Pasta salad Broccoli fry Fruit salad Dal makhani Desserts(all options were amazing) I enjoyed it alot and it was a great eve. Want to know more about cafes related video Watch :Anusha Chettry(@shinningmoon) in YouTube :)

Waterside cafe is very good ,it's Hyatt main attraction. It's a premium cafe which is situated at the best place in the city. Next is the buffet menu of breakfast and dinner. A wide variety of food with variation in taste. Coffee is the main energetic drink one can try, you must fall in love over coffee . The service is very good . Priya and Abhishek ,both are very caring and attentive. I am a regular customer. Lastly, a friendly place for stay and hangout.

Today we went to Hyatt Regency to have our lunch.. Foodka told the buffet costs around 1399 but the actual price is 1799 .. Foodka told they will serve Ilish, Bhetki Fry, Mutton Rogan Josh, Chicken jhol, Pulao,Luchi.etc. But when we went, there was no such items available mentioned by foodka..Puja Special buffet e ulto palta ranna dicche!! Bengali items toh kichui nei ..Taste was pathetic.. Total waste of money.. We paid 10k for such food 🤣 Lol even the roadside dhabas serve better food than Hyatt ! Food theke gondho berocche.. Literally mone hocche bashi khabar gorom kore dieche

I went there few days back and did not like the limited food item in the Buffett spread. Also the quality of the food was not as good as I had anticipated. It is hard to believe such a nice restaurant and they have limited options in their buffet spread that too on 31st December when every place has gala lunch & Dinner. I was expecting much more than this. Having limited options is one thing and serving food which is not warm is another thing. I would say I was quite disappointed.

Really loved the restaurant. The buffet system is ideal and the staff was very polite and courteous. The food was excellent; and we loved the desserts. The view from the restaurant is also very nice. Great place to come with family and friends; will surely visit again.

Hello Madam/Sir, Last night my husband & I got ourselves blueberry cheesecake from hyatt regency - waterside cafe, saltlake at night around 10.15-30pm on 6th September, 2020. We took a take away and ate it at midnight. In a couple of bites we realised there is something seriously wrong with the smell of the cake. It had a peculiar after taste and tasted stale, which gave both of us gastronomical distress. This is to bring to your attention of the same. Please note we often get ourselves the same dish and used to love it until now

A fine dining place located in a picturesque setting beside the pool and the garden, the Waterside cafe serves a huge variety of food spread across from different cuisines and a dessert section to absolutely die for.

Waterside Cafe offers a delightful dining experience with a variety of cuisine options. Guests often appreciate the serene ambiance and picturesque views of the surroundings. The menu is diverse, featuring both local and international dishes, and the quality of food is generally praised. However, some reviewers note occasional delays in service during peak hours. Overall, Waterside Cafe provides a pleasant dining experience with its scenic setting and flavorful dishes.

We have gone for lunch. The buffet spread was awesome and the food was fresh. Lots of dishes available. Deserts were also nice. Total 2250 per head on weekends is worth it.

Hyatt Regency Food was very bad total waste of money Lunch buffet at the waterside cafe was pathetic footpath quality food low standard food with foul smell shame on Hyatt regency . From now onwards I am not going to trust Foodka anymore for your information we paid 10k a total waste of money .

Excellent place in Hyatt Kolkata

Excellent super cafe

Alwege must broblam

Excellent

Nice 👍

The buffet is good but the seating area is small. The spread is limited but the quality and taste of the preparations is good. The live counters suck on a busy day. Rest is fine.

So beautiful place and wide range of food and specialty dessert..loved it.

Good

The ambience was nice....food was also good but I felt like there was not much variety coz there was just indian food mostly but if you are looking for regional delicacies you should try the place once ....food tasted really good.

Went to Hyatt Waterside Cafe on 1st week of Jan. Was disappointed with what was on offer. The starters consisted of chilli paneer, baked gobi with mustard, chicken tikka and salmon fish starter. Among these only the chicken starter was good. The salmon had a sour taste to it, the gobi was also very average. Main course had indian and continental dishes. Again for continental nonveg options were beef and salmon.

Excellent

Nice place to dine with kids and family and the food is really good

Staff is really courteous ❤️ Food quality needs to improve big-time !

not recommend

Not so more fantastic as per 5star category

(Translated by Google) Salads and starters are good. Although the weight is low. The main course has a separate Chinese section. The weight of Indian food is less. Dessert is fine. All in all, it is possible to go once. (Original) সালাড এবং স্টার্টার গুলো ভালো। যদিও ভারাইটি কম। মেন কোর্সে আলাদা চাইনিজ সেকশন আছে। ভারতীয় খাবার এর ভারাইটি কম। ডেজার্ট ঠিক ঠাক। সব মিলিয়ে একবার অবশ্যই যাওয়া যায়।

WoW

Its quite expensive however the absence people and food is excellent. I had gone for lunch....its really good.

Ambience is good, but food was not that much, it's cost about 3.5 k for 2 person.

Nice buffet 😋😋

Service is very poor. Very casual and uninterested staffs. Probably the local culture has influenced. Even the advertisement for Sunday brunch is misleading. They show it as promotional offer and write unlimited liquor. But one has to purchase different package for drinks. Overall maintenance require improvement. Good property but they can make it better by little more interest and involvement of the in charge.

Went for dinner. Doesn't have many food options. Restaurant was more focusing on fish items. No prawns, no crab, no lobster. Less items in starters. Although sweet tooths will love the it. Also very less beverages.

If you go by ambiance it is nice. But food and taste wise very poor. Only Kebabs and Desert quite good. Rest all items are very poor taste wise.

Great place to have Sunday brunch. Excellent buffet spread and staff behaviour

Worst food..nightmare...never expected this from Hyatt. Biryani was awful and so was the bengali cuisine.

Waterside cafe Hyatt Regency Kolkata Loved the place

Great staff & food.

These are just few parts of the buffet at Waterside Cafe at @HyattRegencyKolkata . I love 3 things about this Cafe: 1. Amazingly huge spread. 2. They have a proper tea thela, which churns out strong, fragrant cha like your favourite chaer dokan. 3. They have started using succulents instead of flower stems as part of table decor. Who says environment friendly decor cant be chic and five star worthy? The perfect place to take your entire petuk gang for a long, lazy, filling meal.

Choices available in the buffet menu and taste of food was way below expectations, fish was served cold, chicken curry was not better than any road side dhabha.Chicken biryani was awful.They didn’t even have Fanta in their stock. Didn’t expected this type of service from brand like Hyatt .Total waste of time and money.

Good to servive

Amazing array of cuisines starting from chinese to bengali, continental and as well as mughlai...Loved the desserts and great service over all..

- Blissful experience. Excellent location, in the middle of action.

Been there with high expectations also after reading the reviews. Looks and feels amazing, good for photos and thats it! Food is limited ( way way limited options) And quality of food is also far from anything expected. Not even near to any good restaurants let alone five star hotel

Tried italian. Good if not great. Stars are for the ambience.

Please call the place even if you have dineout reservations, else the confirmation is not valid. When we visited during dinner time it was crowded and not every item was available or warm. Ambience is okayish if you consider its competitors. If you are ordering from the kitchen, be specific about all items you want in the dish else they might miss out on some stuff.

It Was A Lovely Expierence... But there was less starters for non veg they should add prawn too.. But the experience was good loved it..

Food is good also it's different from berbeque nation, flame and grill..

Had a birthday dinner on 12.02 2022. Had a horrible experience. The staff were not at all professional ,a staff.name Trilok behaved most unprofessional. Firstly me with my family had to wait for the table and then we had to loiter around and no one was there to guide us.and then we got the table 18 after a long time. To start of with, the starter was horrible , the dry chiken kebab was not fresh and was hard ..but later the manager provided fresh chicken kebab . The overall food quality was not at all good, no one was there to guide through and the lost disgusting thing when my wife asked for vice cream for the counter it was served in a small sause bowl instead of ice-cream bowl ,when asked the reason, it was told that there is no enough corkerry to serve as all has been given for washing. It's very atrocious that a brand like Hyatt is such unprofessional and lacks poor management.

Buffet is Ok-ish....

Bad super bad service other than alcohol they couldn't serve nothing. Hyatt Kolkata is suppose to be a 5 star probably that should be reviewed

Nice

Worst quality food for the price

The view from this place is awesome. But the service is equally bad. We had ordered alá carte food items since was buffet was closing soon. First of all, the service was so late that we got fed up and contemplated leaving the place. Even the food arrived in batches, so all of us could not start together. Next the quality of food is not at par with the status of the hotel. I never had a well done steak that's hard as a rock and the chicken we ordered tasted the same as roadside stalls offering chicken curry with oodles of oil. The table presenter was not clear with his words and could not describe the dishes properly. He was even forgetting the orders we have placed and we had to remind him multiple times. And waiting for the bill was the longest wait in my life. We had finished our food and the bill arrived almost half an hour later. Still it had some unordered items and some items were missing. I am completely flabbergasted by the service offered by this café. But at last, I would like to end this review with the sweet taste of the blueberry cheesecake. It was the only thing worth having out there and it tasted surreal!

This cafe is perfect for date

Good place 👌

Great place

Firstly waterside cafe is closed, we didn't know..it's under renovation.. secondly we went to la cucina.. honestly it's not like before, no menu like before, ravioli and all kinda best pastas that the Italian restaurant make are no more. No hand made Italian delicacy.

The basic Food items, variety & quality was very poor. Food items were old, staling and worst ever possible. Buffet, serving was worst in total. Only the poolside ambience was good.

It's a narrow enter space, as most of visitors were drunk. Not safe for women at night time. Honestly after observing some unpleasant seen, we were bound to leave this place within 15 minutes after entering this place.

Food taste is worse..1st time we were in Hyatt kolkata and the experience was terrible.. Every item was having sweet which we were not expecting .. atleast on Indian Sabjiis...are they only for Bangla fellows.(not take it in a wrong way) but we need spicy food which was not available at all. For that u have to order separately. Buffet was totally waste of money.. Although staff was cooperative.. Need lots of improvement in food taste. By just putting No. of items you can not give satisfaction to the tongue. We are definitely not gonna come in waterside cafe for sure..

Service very slow

The ambience is nice. The quality of the food is also good. The price of the dishes are a bit high though.

Expected more of the buffet. Visited a month back also. It was better then. The staff performance can be improved upon as well.

The best lunch buffet I have ever had.