3/5 madhuparna B. 7 months ago on Google • 3 reviews
It
was
birthday
yesterday
and
my
partner
decided
that
he
wantsu
me
to
treat
him
at
Vintage
Asia.
So
he
booked
a
table
for
2
at
8:30
pm.
He
was
asked
by
the
restaurant
reservation
lady
if
there
was
a
special
occasion
and
he
mentioned
“it’s
my
wife’s
birthday”
Next
we
arrive
at
the
restaurant,
the
guy
at
the
front
desk
greets
us
and
shows
us
in.
We
sat
down
and
started
looking
at
the
menu
.
Someone
pops
up
immediately
for
the
food
order.
We
tell
him
to
allow
us
sometime.
After
10
minutes
we
order
2
drinks
-
one
whisky
sour
&
1
martini.
They
both
were
great.
However
while
the
guy
served
the
drinks
we
told
him
to
send
someone
for
the
food
order.
Remind
you,
it
was
30-40
minutes
by
then
and
no
one
bothered
to
come
for
our
food
order.
My
husband
called
for
the
nearest
employee
and
told
him
about
the
issues
after
40minutes
have
passed.
The
restaurant
wasn’t
that
crowded
to
make
the
employees
forget
about
our
existence.
Next
we
place
our
food
order
and
the
food
arrives
fast.
The
highlight
were
the
prawn
&
chives
dimsum
,burnt
creme
&
the
nigiri
sampler
platter.
The
fried
calamari
was
way
too
oily
for
a
5
start
restaurant.
However
I
would
want
to
mention
about
one
staff
here
,
her
name
is
Remrem,
she
is
smart
and
professional
but
lacks
communication
skills
a
lot.
We
had
a
very
hard
time
explaining
to
her
that
we
were
looking
for
dry
diced
chicken
item
with
lots
of
chillies
but
without
sesame.
All
she
heard
was
“rice”
and
then
sent
a
a
manger.
I
told
her
,
I
don’t
need
a
plate
,
still
she
gave
me
a
plate,
I
told
her
“not”
to
light
the
candle
,
still
she
did
it.
I
told
her
I
want
regular
water
but
she
kept
on
asking
me
if
I
want
in-house
water
or
packed
water.
I
really
don’t
know
what
exactly
does
she
understand.
Coming
back
to
the
dry
chicken
item,
we
asked
the
restaurant
staff
if
they
can
make
the
chicken
item
without
sesame,
they
said
“No”.
Having
worked
with
big
brands
like
Oberoi
&
ITC
I
know
that
if
the
customer
requests
for
a
modification
in
an
item,
that
can
be
done
,
but
here
it
seemed
like
there
is
no
room
for
negotiation.
Also,
all
this
time
NOT
A
SINGLE
person
wished
me
when
the
booking
was
done
on
the
pretext
of
my
birthday
&
it
was
mentioned
when
the
booking
was
confirmed.
A
wish
would
have
made
a
lot
of
difference.
Overall
the
service
was
way
too
bad
The
food
was
ok
given
the
price
point.
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