Goutam's image

Goutam's

Restaurant Cafe Bar Fast food restaurant Coffee shop Family restaurant Chinese restaurant Snack bar

👍👍 Nice place for teenagers cause foods price pocket friendly. Food quality and quantity quiet good. People often mention good, order, quality, time, staff, service, chicken, roll, Goutams,


Address

HCP5+XH6, 3rd Ave, Near City Centre, Bidhan Nagar, EC Block, Sector 1, Bidhannagar, Kolkata, West Bengal 700064, India

Website

www.goutams.com

Contact

+91 98832 40076

Price rating

$$ $$

Rating on Google Maps

3.80 (1.6K reviews)

Open on Google Maps

Working Hours

  • Friday: 11:45 am to 11 pm
  • Saturday: 11:45 am to 11 pm
  • Sunday: 11:45 am to 11 pm
  • Monday: 11:45 am to 11 pm
  • Tuesday: 11:45 am to 11 pm
  • Wednesday: 11:45 am to 11 pm
  • Thursday: 11:45 am to 11 pm

Featured Reviews


Frequently mentioned in reviews: good (19) order (12) quality (10) time (10) staff (9) service (6) chicken (6) roll (6) Goutams (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Piu B. 1 year ago on Google
    Nice place for teenagers cause foods price pocket friendly. Food quality and quantity quiet good.
    9 people found this review helpful 👍

  • 1/5 Indrajit 3 years ago on Google
    Very un-proffesional, no system, nothing, Very bad quality food, no hygiene, street dogs are roaming here and there in the restaurant, I am talking about opposite CC1 Gautams. For me I could give 0 star if possible, recommended not to go and have food in Gautams..
    3 people found this review helpful 👍

  • 1/5 Abhrajit B. 1 year ago on Google
    Worthless place!! Restaurant staff and waiters having behavioural issues. They always not only ask but force customer for tips where as the service is awful. Sometimes that lead to even arguments. Management is aware of this as it's pretty regular, then also they didn't step forward to stop such behaviour. This area has many such fast food joints, try others but not this one.
    3 people found this review helpful 👍

  • 3/5 Md Wasim R. 5 years ago on Google
    Good non ac restaurant near city centre 1. Price of food at this place is moderate. You can order veg as well as non veg, snacks and Chinese dishes is good here.
    2 people found this review helpful 👍

  • 1/5 Gogol C. 10 months ago on Google
    One of the worst food joints you would find. Highly priced items, to justify the price they would provide huge quantity but the quality is terrible. We ordered crispy baby corn and it was not even properly cooked.
    1 person found this review helpful 👍

  • 5/5 Camelia 1 year ago on Google
    We went to this place last month. And we were 8 people and wanted to sit outside. The staffs quickly managed the seats according to our convenience and that's a plus. The food tasted great and was served right on time. The chicken roll and the cold coffee with ice-cream are a must try. I'm not a local but If visit the place again I would love to repeat my order.
    1 person found this review helpful 👍

  • 1/5 DEEPAK KUMAR D. 1 year ago on Google
    Food Quality Pricewise was not at all worthy. Staff Behaviour is worst in Salt Lake Goutams. I have visited 4-5 Outlets of Goutams and almost no issue with any outlet except Salt Lake Goutams due to Staff Careless Behaviour. They ask for bakshis if we give RS.20/- as Bakshis they behaves very rude. It's better not to give any Bakshis to Waiters. Unhygienic place and Unhygienic Kitchen at Salt Lake City Centre Front Outlet of Goutams. Better to go any other outlets of Goutams.
    1 person found this review helpful 👍

  • 1/5 soumyarup B. 3 years ago on Google
    Went there in The month of September, not a single protocol is followed. They use physical menu cards diners without even sanitising them. When we asked them to sanitise our table, they made faces. Totally not expected from Goutams. They are also heavily understaffed and you have to wait hours to get served. Not recommended at all. Coming to the food, we had chicken kathi rolls and tea and both were average.
    1 person found this review helpful 👍

  • 1/5 AGNIVA N. 1 year ago on Google
    The service and food was horrible the Fan was not working we were just sweating like nothing. we Ordered Mixed noodles with chicken by side the food was coming one by one.we finished the noodles and then the side dish came..it was horrible..the ambience is bad.. overall it was a hectic and unsatisfied experience with goutams..
    1 person found this review helpful 👍

  • 3/5 Biswajit B. 8 months ago on Google
    The place I heard was famous for it's fish-fry which is not available nowadays at near city-center outlet. That was disappointing at start. The food was okay, atmosphere could've been better. They should take more care on cleanliness of the place and the surrounding.

  • 4/5 Arnab P. 11 months ago on Google
    Edit: First review written on: 07/02/2018, 06:15 pm Great place to sit and spend some time with your friends or loved one. This non-AC place offers good quality food at a very economic rate. Staff behavior good. Interior decor is also good. Outdoor seating available for smokers.

  • 4/5 Om Prakash P. 10 months ago on Google
    Experience was not soo good 😕. But it was ok.

  • 3/5 Sourav S. 6 months ago on Google
    Ordered at work and it was above average The size of the roll was okay, the taste was average to decent. It tasted a bit bland for a roll. The quantity of cheese was just okay, you won't taste the cheese in every bite. The paratha for the roll was of course one of the best I've had. It was very well packed, the roll paratha was still crispy when delivered

  • 5/5 Rahul M. 8 months ago on Google
    Great vibe. The food is also tasty and the price is pocket friendly as well. I have tried different foods at different times here. All of them are quite good. It can be a good choice to go with friends, with family or with your partner if you are searching for some regular fast food items which would be of good taste, standard quality and pocket friendly price.

  • 1/5 Raka G. 4 months ago on Google
    I visited for the very first any Goutam's outlet. Very bad experience. Waiter was rude and the service was slow. Had to wait a long time to even order. I would never go back and won't recommend this place to anyone. The worst was the Waiter's behaviour.

  • 2/5 Vidisha G. 2 months ago on Google New
    People go there unnecessarily, the staff doesn't have any time to take an order. To add to that they are very rude! I can't explain how bad the Chilli Baby Corn was.. Only the cold coffee is decent :/

  • 5/5 Sayandip P. 7 months ago on Google
    Very good tea shop with snacks.

  • 5/5 Dwaipayan B. 6 months ago on Google
    Call yourself lucky if you get parking near this joint. Rest, the food, ambience and staff's behaviour is good. All the items are very reasonably priced. The location is fantastic, if you are tired of having the same masala tea at tea junction at the city centre, then make sure you visit this place which is just opposite of the city centre.

  • 3/5 Oishik S. 2 months ago on Google New
    Located just opposite to City Centre 1 it's a nice place for hangouts. Service is fast but staffs always ask for tips. Tried Crispy Chilli Baby Corn @ Rs.200 (3.5/5) and Chicken Pan Fried Momos @ Rs.160 (3/5). Food tasted ordinary but too saucy. Previously I've tried their Hot Chocolate and that is very popular here. Prices are a bit higher, they also add gst on the bill if you sit inside.

  • 2/5 Chandrayee S. 3 months ago on Google New
    I ordered chicken white sauce pasta via Zomato. To be very honest. I couldn't find a single piece chicken in it. Literally not a single piece. I actually rechecked my order whether by mistake I ordered veg pasta or not. But NO it was Chicken white sauce pasta for my 4 years daughter. Badly disappointed

  • 4/5 Ashish S. 3 months ago on Google New
    Just opposite to City centre mall. Service is quick and quality is at par with brand name. Mixed fried rice (N.Veg), Chicken pakora and roll are their specialities.

  • 1/5 Saurabh D. 2 years ago on Google
    Pathetic Place, very unprofessional behaviour of staff, and not only they take too much time to take your order, but also takes an eternity to serve your order. Most important the Quality of the food has fallen down like stale food, nasty, tasteless horrendous food.

  • 3/5 Siddhartha G. 11 months ago on Google
    I have visited this place a couple of times. Its a casual place to have snacks and gossip with friends. They have both outdoor and indoor (non A/C) seating. Food is of decent quality and prices are also reasonable. What i HATE about this place is that - while paying the bill, the waiters will always keep on insisting you to give tips. On the contrary their service is quite bad. They dont clean the tables properly, no drinking water is provided, no napkins on tables , and seating is mostly outdoors and indoors (that is non ac). So their service is also not something to be quite appreciated and let alone tipping. Tipping should be a personal choice. Please train your staff better not to beg for tips during payment.

  • 4/5 Somanjan S. 9 months ago on Google
    Goutam's is my alk time favourite snacks joint in Saltlake area. Their must try items are Fish orly, dry chilli fish, crispy chicken, Egg chowmein, Fresh lime soda. Service is very good and prompt. They never failed to amaze my tastebuds

  • 4/5 Marisha G. 1 year ago on Google
    The salt lake branch was quite dim lit, I wish they had brighter lights. I'd ordered hot chocolate, it was a bit dilute, so it was decent if not the best hot chocolate I'd had.

  • 5/5 Samu P. 1 year ago on Google
    Good food and great ambiance

  • 1/5 Kabita K. 1 year ago on Google
    Gautams is always a nice place to visit.. But the gautams near city centre 1is horrible.. The staff said please sit, we will take your order.. But they took more than 30min..we gave our order but they said it will take sometime but even after 40min there was no food.. It's a over crowded place.. In case you're hungry don't go there as they take so long.. Rest the newtown gautams is best

  • 4/5 Subham M. 1 year ago on Google
    The food quality was good. But due to a shortage of staff, the waiting time for food and even for payment was too long.

  • 4/5 Soumen G. 4 years ago on Google
    good quality food in cheap rate.. but only one drawback that i felt over there is you have to wait long to get your food and the servicing isn't helpful at all.

  • 4/5 Swastik S. 1 year ago on Google
    Cold coffee is so nice and popular, other beverages like tea, hot coffee and masala thums up was also good. Food was okay, the place is always crowded and that's why they take so much time to serve the food.

  • 1/5 akshaj j. 1 year ago on Google
    The waiter was too arrogant n told us firstly..that v have to order my order in one go as it is difficult for him to bring food again or else v hv to wait for a long time..v still agreed to wait...furthermore... v had ordered Chilli Paneer along with Fried Rice...he just brought d paneer n told us,for now hv d paneer ...rice would b brought when it is prepared...on insisting that v want to hv it together...he just refused n told us it would b kept away ..n cannot b warmed for u to consume it with d rice. This left a very bad experience in v had to leave for another restaurant. Very poor service staff was very rude.

  • 3/5 AnoNEMOus W. 1 year ago on Google
    Food is good. But place needs to be more clean.

  • 4/5 Anusha B. 2 years ago on Google
    Goutam's has always been a reliable place to get snacks. When it gets crowded, the staff gets a bit overwhelmed. So that might be a downside. But the food is good. I love their noodles! The quantity and quality are both great. Would probably visit again, if we find a seat. One suggestion to Goutam's would be to optimise seats, and increase the number of menu cards.

  • 5/5 SHIVAM A. 2 years ago on Google
    I went there for a takeway order as it was closed for seating. The food was very good. Nice place.

  • 3/5 Vaibhav 2 years ago on Google
    Goutam's is a name in Kolkata. Visited the place this Durga Puja. It was 11:30 in the night, we were hungry and looking for a place to eat. Ordered fried rice and schezwan paneer which was good in taste. But, they were short on staff, the place is little unhygienic. Also, they were more focused on serving people sitting in the car than on the table. Next time might just takeaway rather than dining in.


Call +91 98832 40076 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free of charge street parking
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Small plates
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✗ Wheelchair-accessible toilet
    • ✗ Wheelchair-accessible car park
    • ✗ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating

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