Flagship Hotel Sanjay Palace image

Flagship Hotel Sanjay Palace

Hotel

😠 Pros: -Hotel location is near mathura jn. -cost is low comparing other hotels in mathura Cons: -They ask for GST even there is policy change. -They charge you for water also and don’t give you regular water. -We booked two rooms on 2nd floor but the room was very messy. -Towel was used and no bathr... People often mention hotel, room, good, rooms, water, dirty, staff, service,


Address

1A, Junction Rd, Brij Nagar Colony, sonkh adda, Mathura, Uttar Pradesh 281001, India

Contact

+91 124 620 1516

Rating on Google Maps

2.70 (108 reviews)

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Featured Reviews


Frequently mentioned in reviews: hotel (28) room (20) good (11) rooms (9) water (8) dirty (7) staff (7) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Kundan S. 1 year ago on Google
    Pros: -Hotel location is near mathura jn. -cost is low comparing other hotels in mathura Cons: -They ask for GST even there is policy change. -They charge you for water also and don’t give you regular water. -We booked two rooms on 2nd floor but the room was very messy. -Towel was used and no bathroom items were given. -Bathroom had gas connection for water heating and the gas was leaking. We were afraid that it will blast. -Toilet was in bad condition no one use it. -Rooms light got fused by morning so we had to manage by flash light. We were in hurry so we booked the room but i suggest you to search for more hotels in day time.
    3 people found this review helpful πŸ‘

  • 1/5 Shalini K. 5 years ago on Google
    Worst hotel i had ever visited AC are not working Service is very bad and late Food quality is not very good The room service ie. cleaning is not good Overall it is a 0 star hotel ⭕️⭕️
    2 people found this review helpful πŸ‘

  • 1/5 Aditya S. 6 years ago on Google
    Do not go by name royal. It is completely un-royal. It's services are worst. Unclean hotel. Even giving 1 star is big mistake to this hotel.
    2 people found this review helpful πŸ‘

  • 1/5 Prabhulal D. 3 years ago on Google
    Very dirty and disgusting. Don't ever drink the water they give. Really worst experience in my whole life. Neither rooms are good. Don't ever went in this hotel, waste of time, money and it ruins your mood. πŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘Ž
    1 person found this review helpful πŸ‘

  • 2/5 Abhijeet B. 5 years ago on Google
    The restaurant in hotel is good and food is mind blowing but they don't even have inverter in their hotel The electricity goes on and off like old days 😣
    1 person found this review helpful πŸ‘

  • 1/5 Preeti C. 4 years ago on Google
    Worst hotel..very bad services...very dirty rooms.. bathrooms lock was broken..rats was there in room.. never come to this hotell
    1 person found this review helpful πŸ‘

  • 3/5 rajesh kumar c. 1 year ago on Google
    The hotel is located beside the main road near Mathura junction and you will get auto for everywhere. The bus stand is like 400m away. The room was average u will get a room for 800rs per night. Room is good with cooler and bathroom are in good condition. Overall it's good for family and couples. They won't give room to local people
    1 person found this review helpful πŸ‘

  • 1/5 Neel C. 11 months ago on Google
    Third class hotel....guys never stay here.......very disappointing according to Price......I would prefer you to stay on footpath but not in this hotel.
    1 person found this review helpful πŸ‘

  • 1/5 Sidharth P. 4 years ago on Google
    The hotel owners and staff are cons. The rooms are very dirty and while our stay in the ground floor room, the sewage water from the bathroom, flooded the entire room destroying our shoes and bags. We were moved to a different room, where in there was a gas leak in the room from the geyser, following our complaint we were moved to different room. If you value your life, time and mood, never ever go to this hotel.
    1 person found this review helpful πŸ‘

  • 5/5 Rohit T. 1 year ago on Google
    Management is very good service nd hotel is very net and clean I m vist in this hotel 8 time
    1 person found this review helpful πŸ‘

  • 1/5 Neenu S. 11 months ago on Google
    The worst hotel I have ever booked. They have sky-high values for such awful rooms. The rooms and bathrooms are so bad. The paint is wearing off the walls, there are no charging plugs anywhere and the bathrooms are disgusting. The TVs don't work and the AC gets switched off randomly. There is so much smell and leaks of water in the rooms. They even charge so much for extra mattresses. The room service is so horrible and the rooms are filled with rats, lizards and cockroaches. Everything is so unhiegenic and bad. I recommend all not to stay in this hotel for your own good.
    1 person found this review helpful πŸ‘

  • 1/5 Dharmendra T. 1 year ago on Google
    Worst hotel...

  • 3/5 Ashok R. 1 year ago on Google
    The hotel staff are good and cost of this hotel is also affordable according to the room

  • 1/5 Sachin M. 1 year ago on Google
    Very Third class service and rooms were dirty also they will ask you to pay gst even if you paid In advance totally cheap hotel. I recommend that you sleep on the road but don't check in this 0 class so called hotel staff behave like they are don of the hospitality sector

  • 1/5 Ramendra nath S. 11 months ago on Google
    Room and bathroom very dirty. Services very poor .AC and other appliances are outdated. Not to take ground floor room because sound of generator are very irrating .... hotel staffs are not cooperative...it is my advice not to take room here.

  • 1/5 MV C. 1 year ago on Google
    One of the worst hotel in mathura no Safety for ladies and family one of the bad experience the staff are very dangerous if u ask one bottle of water thy tell 80rs and they are big cheaters They fill tap water to bottle they are serving i suggesting family and ladies don't go this lodge it's one of the third class lodge in mathura

  • 1/5 Amit R. 1 year ago on Google
    Worst hotel.very dirty

  • 1/5 vijay v. 1 year ago on Google
    Worst hotel.. Bad service n bad room Bad bathroom

  • 1/5 nitesh r. 1 year ago on Google
    3rd class hotel room is very dirty room service is very poor..

  • 5/5 Haryanvi passenger V. 1 year ago on Google
    First thing hotel staff behaviour with costumer Its really appreciate ,, room available 1000 thousand 24 hours

  • 1/5 Sunil K. 2 years ago on Google
    Not a good place,no cleanliness,no staff behaviour,no public amenities,no parking.

  • 5/5 Keshav S. 2 years ago on Google
    All staff were cooperative &well manared


Call +91 124 620 1516 Open on Google Maps

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