Cracker Barrel Old Country Store image

Cracker Barrel Old Country Store

Restaurant Breakfast restaurant Meal takeaway Family restaurant American restaurant Diner Gift shop Lunch restaurant Southern us restaurant Traditional us american restaurant

One of the Most Revieweds in Melbourne


Address

1175 Palm Bay Rd NE, Melbourne, FL 32905, United States

Website

www.crackerbarrel.com

Contact

+1 321-952-7555

Price rating

$$ $$

Rating on Google Maps

4.20 (4.3K reviews)

Open on Google Maps

Working Hours

  • Friday: 7 am to 11 pm
  • Saturday: 7 am to 11 pm
  • Sunday: 7 am to 10 pm
  • Monday: 7 am to 10 pm
  • Tuesday: 7 am to 10 pm
  • Wednesday: 7 am to 10 pm
  • Thursday: 7 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: Cracker (23) Barrel (19) good (19) time (16) bacon (14) great (14) waitress (13) meal (11) location (11) experience (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Shawna M. 1 year ago on Google
    Gross gross gross gross! The saltiest ickiest meal! We love our Cracker Barrel location near our home so we figured we would eat at this one since it was on our road trip! Absolutely not equal to the one we are used to! The server was very nice but unfortunately new so she didn’t seem to know much about anything. The fried chicken which I was told only came with a mix of white and dark- came out with 2 breasts and I hate breast meat lol. Just my luck! My husband left the bacon on his plate based on how undercooked it was. The biscuits were salty, the gravy was gluey and YUCK! The corn muffins were rocks! We spent $35 to be sick essentially.
    7 people found this review helpful 👍

  • 2/5 Big Boy Dining O. 11 months ago on Google • 306 reviews
    Cracker Barrel Old Country Store, 1175 Palm Bay Rd, Melbourne, FL 32905 2- Stars (Chain Restaurant Review) While they've been around since 1969, Cracker Barrel Old Country Store, known colloquially as Cracker Barrel exploded about 25 years or so ago and began popping up all over the country. Whether you were in Sop Choppy, FL, or French Lick, IN you always got a consistent 4-star meal. Everything on the menu seemed delicious, and you couldn't go wrong. Apparently, things have either changed chain wide or just the one I visited on Palm Bay Rd as I did not have that experience. My waitstaff was Melissa. Melissa is a 4-star apron all the way. I kid, she was sluggish and somewhat inattentive, reminiscent of a Xenopus stuck in the mud. At first, I thought it was due to the early hour on the clock, but Melissa may be ready to throw in the towel. Even Tom Brady knew when to hang up the cleats (albeit a year late). I ordered the Build Your Own Home Style Breakfast with Hamburger Steak (redundant?), hash brown casserole, grits, biscuits and a slice of grilled sourdough. I eased my bulk back into my chair, snapped a few pictures and waited for Melissa to return with my grub. While everything looked as it should, downright delicious, that's about where the old Cracker Barrel stopped. The saving grace here and the reason for the 2 stars is the hamburger steak and grits saved the day, but not by much. The slice of sourdough, requested grilled, was obviously toasted and burnt at that. The hash brown casserole tasted like last night's leftovers haphazardly thrown together and microwaved. I also assume the same can be said for the biscuits as Matthew Tkachuck could use them for practice (go Panthers!). The Big Boy says, “WT heck happened here? 10 plus times of sliding quality and miserable waitstaff. Skip it until things return to normal.”
    2 people found this review helpful 👍

  • 5/5 Chrissy K. 2 years ago on Google
    My husband & I Love going to the Local Cracker Barrel... Always so pleasant, even when it's packed! They really know how to take care of Everyone and treat everyone like family! Their portions are huge, which is great, especially since I can only ever eat 1/2 of what they serve! I get to ask for a box and take home left overs for lunch the next day!! Yay!!! Awesome waitresses!! Awesome Cooks!! Awesome Hostesses!! Awesome Staff all around!!
    4 people found this review helpful 👍

  • 5/5 Soba 8 months ago on Google • 32 reviews
    This made the day for us! We were blown away by the delicious food! Then we enjoyed shopping at the gift store..
    3 people found this review helpful 👍

  • 5/5 emin g. 1 year ago on Google
    Nice place, actually all locations are nice brands. lovely waiters. delicious breakfast. Try .
    3 people found this review helpful 👍

  • 5/5 Lynda D. 2 years ago on Google
    OMG!!! They have the best pancakes and we asked for blueberries in them which made them even better!!! My hubby and I got the sampler plate and it is AMAZING!!! Violet gave impeccable service!!! Thank you
    2 people found this review helpful 👍

  • 1/5 Shelby O. 1 year ago on Google
    I use to love eating here, then I got a job here… well let me tell you after seeing what goes on in the kitchen and working with the staff, this has to be one of the worst restaurants I have EVER worked for. I felt like this was gonna be a great job but in all honesty I would not recommend working or even eating here. The majority of the food is like leftovers thrown in a microwave. The kitchen and the kitchen so called “cooks” is disgusting. This place definitely needs better staff and to teach them how to properly cook and clean. The majority of the staff was very rude, because I was “new” I got called names and belittled in front of a manager and the manager laughed about it and told me that this job isn’t for me, which I agreed, I’ve been working in restaurants for 8 years and never been treated so poorly. Will not be returning EVER again.
    2 people found this review helpful 👍

  • 4/5 Cindy P. 1 year ago on Google
    We had another excellent lunch at Cracker Barrel today and our server Felicia was fantastic! I'm not normally a big fan of the giant chains but this particular Cracker Barrel hit all the marks! Friendly greeting when we walked in, immediate seating and quick friendly service. The fish fry is crazy good! Four stars cuz of the luke warm fries and not so good coffee!
    2 people found this review helpful 👍

  • 5/5 Marc B. 1 year ago on Google
    Very nice Breakfast and very friendly Staff. Thank you very much :)
    2 people found this review helpful 👍

  • 5/5 K R. 3 months ago on Google • 104 reviews New
    We had dinner here, and the service was amazing! Our cups were always filled, and the servers promptly filled all our requests even though we were a larger group. The only dispointing thing was that the corn bread seemed a little old or dried out. Cracker Barel feels like home cooked food and is now my new favorite American restaurant.

  • 5/5 Robert M. 2 years ago on Google
    Sarah was our server just 20 min to close. Always with a smile and was honest on her suggestions. This made the night for us. Food quality was there. Everything at righ temperature, breaded items were not overwhelmed with flour, constant drink refills.... All was great. She was very kind with us even being one of the last ones in restaurant.
    1 person found this review helpful 👍

  • 3/5 Michael 11 months ago on Google
    There was a time when Cracker Barrel's chicken tenders were a high point in my gastronomic adventures. Those days, however, seem to have been traded for today's lesser experience. During my recent visit to their Melbourne location, the beloved chicken tenders bore little resemblance to the familiar crispy morsels I once cherished. Instead, they were replaced by peculiar rolled-up versions of what they used to be, leaving me a bit taken aback. Service too, seemed to have taken a plunge down memory lane, but not in the nostalgic way one might hope. As a patron from a time when service was paramount, the lack of attentive waitstaff was a glaring change. A long-forgotten tradition of waiters and waitresses persistently checking on their customers seems to have been misplaced. I found myself constantly refilling my own drink, and my to-go order somehow evaporated into thin air, forgotten or perhaps lost in the hustle. I regret to say that my favorite establishment appears to be slipping from the pedestal it once held. The once impeccable food quality seems to be dwindling and the staff's attentiveness dissipating. The Cracker Barrel I remember, it seems, is no longer quite the same. But it's not all a case of 'out with the old'. The restaurant still retains some of its familiar coziness and old-world charm. It remains a place where one can enjoy a quiet meal in a comfortable atmosphere. And there's a part of me that holds onto the hope that they will rediscover the passion and quality that once made them a standout. For now, however, Cracker Barrel's Palm Bay location garners a middling three-star review. I hope that they take it as constructive criticism and work to restore the luster that once made them shine so brightly. I, for one, would be more than delighted to revise my rating upwards, should the future bring about a positive change.
    1 person found this review helpful 👍

  • 3/5 alexandra c. 1 year ago on Google
    I will said I give 3 star because of the food but really the server was no attending to my table correctly, I ask for an watermelon lemonade and I was give water ,then when they bring the actual drink it did not look nothing like the picture it looks like dirty water. This is false Advertisement
    1 person found this review helpful 👍

  • 3/5 mark h. 4 months ago on Google • 15 reviews
    I don't know if the server was new or having a bad day but she was rude. We went for Sunday morning breakfast. The food was good, I had pancake tacos. My significant other had grandma's breakfast. No complaints about the food at all. But the server was rude to my other half. I had taken 2 bites of my meal and she threw the check at me. I said something to the cashier up front I told her that I didn't want to file a formal complaint and said just what I said here that she could be having an off day. I usually don't do that but she only got 10% tip. The last time we went was about 2 months prior for dinner. That time we had an issue with the meal. I had country fried steak. It came out cold. But they did right and took it off the bill. I've been to this location quite a few times and never had issues, but the last 2 times have not been the best. I will give them another chance. I know they have done very good in the past it's just these last 2 trips that I have had any sort of issue.

  • 1/5 Gwenn B. 3 months ago on Google • 15 reviews New
    Worst service I have ever had at any establishment. Service was horrible!!! Took 45 min to get any food, and management could have cared less. I stayed calm and patient but will NEVER go back to this restaurant again. Don’t waste your time or money!! If you love Cracker Barrel just drive down the road some ways and eat at a different one cause this one in particular sucks!

  • 5/5 Lori Mc Lellan (. 1 year ago on Google
    I ordered all the good stuff. Fried chicken, okra, apples. Yummy hit literally Dr.Rev. Cooks. Was so upset that I forgot I had a gift card for giving blood donation. It is ok as I will be back. My server was way to busy. I think they are hiring! Great experience.

  • 5/5 Jordan H. 2 years ago on Google
    I've always loved Cracker Barrel. I haven't been in one yet that I didn't like. I can honestly tell you that I worked at a location in Denver for 3 years and they do indeed make all of their food from scratch. Definitely worth it when it comes to holiday meals, family dinners and even just popping in for some unique gift shopping.

  • 2/5 Barbara C. 7 months ago on Google
    Service was great, manager great, food was to say the least subpar. Turkey was dry and over cooked, dressing dry, cornbread rolls were hard as rocks. Very disappointed, don’t usually get bad meals at any Cracker Barrel’s. We travel all over the USA and this time didn’t even come close to our satisfaction.

  • 4/5 Ron C. 7 months ago on Google
    It's a shame that companies being short staffed must settle on new hires that just don't appear to want to work. A group of 5 of us arrived and stepped up to the hostess. Well had absolutely 0 personality. Not a hello, not a welcome to Cracker Barrel, not a thanks for choosing us to eat here today, Nothing, like a stick in the mud. The counter had a note that the latte machine was down. I comically said oh no, no Latte? What happened? She replied they just don't want to fix it. Not a preferred response for an employee to say. How about we have a part on order! She walked us to our seats and never said a word. The waitress came, took our drink order and got it wrong, a simple drink order. There were only a few tables with customers not packed as usual. It took over 45 minutes for our order to arrive. The 3 orders were basic like 3 meatloaf dinners, a Biscuit Benny, and one other. The waitress did well on refilling drinks though. Just seemed to us that there was a lack of happiness and positivity. Upon checkout the gal was positive, happy asked us if we enjoyed our meal and thanked us for coming in. So there were employees that know how to treat customers with a positive aura. Like I said, companies need new hires but please when being interviewed just because they are breathing does not mean they are a great choice for the hospitality industry.

  • 1/5 Shannon M. 6 months ago on Google
    Ordered two $16.99 thanksgiving holiday meals. We got one thin slice of turkey. The picture showed we would be getting two slices of turkey. Very disappointing. Also they say it would be a hot meal but the workers had the meals sitting outside on a rack in the cold that morning. Overall it was not worth it to do!

  • 1/5 Feleisha P. 6 months ago on Google
    Came in this morning with my kids. Don’t have a good experience at all. My waiter was unfamiliar with the menu and what come with the meals. Order was put in wrong. Bacon was black crispy. Pancakes was overcooked and burnt . Don’t receive my apple slides. Food was not good at all. Very disappointed with this location because this is my neighborhood location. Definitely won’t be returning.

  • 5/5 Valentina M. 7 months ago on Google
    I absolutely love how the gift shop is there as soon as you walk into the restaurant. It is so cozy and warm! It feels like autumn every single time you walk in there no matter the month. As someone who loves plushies, seeing the collection there makes me want to spend my entire wallet there. Even the sitting area is so rustic and inviting! Especially the old newspapers framed on the wall. The waitress we had was so nice. (I wish I could remember her) When my Dad took forever to order his food, she stood there patiently and gave suggestions. She made sure everything was alright with our food and service. Genuinely very sweet and kind. The food was very good! I ordered a cheeseburger with bacon. It was delicious just very greasy, to be fair it was a burger. The fries were really good as well. My Dad got a burger as well (after 20 minutes debating on what to order) said it was good as well. I'll definitely be coming here again!

  • 1/5 Brittany L. 6 months ago on Google
    Is corporate aware this location has not served lattes for about a year now? They have a seasonal latte on the menu but yet again…was told the machine is broken. They are not sorry it’s out of service or they would have fixed it already since it’s been a year.

  • 5/5 Ruben Muniz P. 1 year ago on Google
    My family and I recently visited Cracker Barrel and we were blown away by the delicious food and amazing value. We used to go to Chili's and spend over $60 for my wife, kids, and me, but at Cracker Barrel, we got a fantastic meal with three sides each for a fraction of the cost, $48. The mac and cheese was definitely a standout - it was creamy, flavorful, and had just the right amount of cheese. And the meat was also incredibly tasty - it was cooked perfectly and had a great flavor. We were also really impressed with the presentation of the food - everything looked great and was arranged beautifully on the plate. Overall, we had a wonderful experience at Cracker Barrel and would highly recommend it to anyone looking for delicious food at a great price. The value for the amount of food you get is truly unbeatable, and the quality of the food is outstanding. We will be returning soon! Sorry Chili's, I have a new girlfriend.

  • 2/5 Karen C. 1 year ago on Google
    Well, on the positive side waitress was sweet. Did not bother her with the issues. Not her fault. So I ordered grits and bacon two eggs. Eggs and grits ok. Bacon was mostly raw. Husband got pinto beans with his meal. Now my question and complaint here is , where are the spoons. Had coffee and creamer, had to use my fork. Really. Went there today for my husband's birthday, not sure we will be back. Very disappointed.

  • 5/5 Jack H. 2 years ago on Google
    Cracker Barrel has a stellar reputation for consistently delicious food no matter the location. This is no different. The staff is professional and personable. The food is too notch. I always leave full and in a great mood. Do not hesitate to dine here!

  • 1/5 Rachel S. 11 months ago on Google
    I am extremely disappointed. I always have high hopes for Cracker Barrels. It's a childhood nostalgia to come here, have a good country breakfast, maybe buy a few old toys and make a memory. This specific location is atrocious. I was horrified by this experience. It started with our waitress Sue, she had an attitude like we were taking up her time. It seemed like she was just trying to rush us to get back to whatever she was doing. Then while delivering our drinks was rude to my husband about even where to set the drink on the table. Petty I know. At this point I was trying to keep my hopes up thinking maybe she was just off and having a bad day. Still no excuse but I can understand having a bad day. We go on waiting for our food to come out and another 20 minutes later our food was set. Just to start off everything had been cooked and sitting out for quite some time, it was barely warm by the time it reached our table. My husband ordered the chicken fried steak, the gravy must be a couple of days old, it was like gelatin. Did not even taste like peppered white gravy. The steak was over saturated not crispy at all. My pancakes were like little bricks, my grandma's food was completely cold. The sausage was undercooked, the biscuits were burnt. It was one thing after another. So as you may understand we were frustrated. We wanted to talk to the manager about this situation and was told "maybe we can do better next time" and walked away. I will never go to this location again. I have been here multiple times it has only gotten worse and this was the last straw. I am not one for long drawn out reviews but people need to know. Do not waist your money here.

  • 3/5 A C. 2 years ago on Google
    The waitress was great! Super sweet and attentive. However, it's the second time I've went and they're out of biscuits....at 8am. That's the main reason I go, and my chicken tenders were so rubbery I couldn't eat them. Hopefully it gets better soon so I don't have to drive to Vero.

  • 5/5 Barbara K. 1 year ago on Google
    Haven't been to a C. B. In years. It was really terrific. Delicious breakfast meats, pancakes, coffee, and even the eggs seems better than at home. Personnel in the restaurant and the store were so friendly. Prices were good as you got a LOT of food for very reasonable prices (except coffee was $3.00-something a mug. But it was great coffee. Restrooms were clean too We will go back for sure.

  • 4/5 Debbie H. 1 year ago on Google
    My companion and I ordered the fried chicken with bacon, cheese, fried onions , tomato and green onions with ranch dressing on top with 2 sides. Everything was good til our entree arrived. The bacon on top of our chicken was raw on both of our chicken plates. We immediately got our very nice waitress to get the manager. He took 10 minutes to get to us. We showed him the bacon and quickly said "the bacon is raw, let me go and get you some more". It took about 15 minutes but he didn't just replace the bacon but the whole chicken and it's toppings ! We were very surprised, due to the fact that we were thinking only of the bacon. We quickly switched what was left of our sides to the new plate and boy was it delicious! Just wish the manager could of gotten to us a little bit faster. Other than that our dining experience was good.

  • 3/5 Roland G. 1 year ago on Google
    Food was excellent and very reasonably priced. However, after my wife's plate was served, it took another 15 min to bring mine (although the waitress promised thrice it would arrive 'right away') - neither eating separate from each other nor waiting and then having a cold dish is a pleasant experience. Also, out of 3 sides, 1 was wrong and one was missing. Not even an apology was issued when we asked for the missing one (did not even complain about the wrong one) Still 3 stars because of the high quality food, but overall we expected better service!

  • 2/5 Jennifer T. 1 year ago on Google
    We went to dinner with our two year old and my husband and the waitress was very unpleasant. It took about 50 minutes to get our breakfast that we ordered for dinner. The waitress was not apologetic about the situation and lacked empathy. It is very difficult to sit there almost an hour with a toddler to wait for this long. We also told the waitress can they please make the bacon extra crispy because we know usually at the Cracker Barrel they don’t make it crispy at all so to save time for the waitress and us we told her while we ordered in the beginning. When we finally received the food about 50 minutes later, bacon was barely cooked and my husband got one piece cut into two. We had to ask her if we can give our bacon back so they can cook it longer and it get extra crisp like we asked. She seemed very bothered and said she would have to find a plate some where so we can hand her over the bacon. Instead she should have said let me get your new bacon and make sure it’s cooked longer. I understand that since Covid there is issues with short staff and mistakes will happen however it’s all about how you handle it and lacking empathy isn’t right. It’s also very said that the portions are definitely smaller yet the prices are the same or even higher. Which is fine but if the experience is horrible than it just makes it worse. When we went to the front desk to pay our bill I explained the horrible experience we had ti the cashier and she did nothing about it except said she understood and having a toddler is hard ect. I’m not asking for anything but just acknowledge the situation and say next time you will do better and give a better experience. I wrote an email to customer service but still no response.

  • 5/5 Karen D. 4 months ago on Google • 1 review
    A friend and I met for brunch, after trying for 3 times to meet - we'd been unable to meet earlier due to COVID and 'flu, so were really glad to finally both be well. We sat and talked and got caught up, we enjoyed our food, the waitress was very attentive and it was just great to be able to sit and visit in such a pleasant atmosphere.

  • 5/5 Kim M. 5 months ago on Google • 1 review
    I ordered the Prime Rib Family Dinner (serves 4-6) for Christmas. I picked it up on 12/24/23. The pick up area was clearly marked and it was easy to check in through the link in the email they sent. THE DINNER WAS AWESOME!!! The prime rib was seasoned perfectly and so tender you didn't even need a knife to cut it. We chose the green beans and mashed potatoes and gravy as sides and they provided yeast rolls, butter, and Au Jus. Everything exceeded my expectations. The heating instructions were simple and easy to follow. My family agreed that we will be getting the prime rib dinner from Cracker Barrel next year!!!

  • 2/5 Amy E. 5 months ago on Google • 2 reviews
    I went inside to order takeout. I ordered 2 meals and one large drink. The first meal was the fish fry which is usually pretty good but this time the batter had hard clusters of batter through out it and couldn't really eat most of it. The mash potato with white gravy were also disappointing, but what was the real disappointment was the 2nd meal what was supposed to be a medium well burger was an extremely rare burger that was barely cooked at all and completely pink and raw. The tea was also not good. Honestly the only thing that was good were the green beans. Just wish this place was a little more consistently good. Last time I went was great a few times before and now not so good.


Call +1 321-952-7555 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Breakfast
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Kerbside pickup
    • ✓️ Outdoor seating
    • ✓️ No-contact delivery

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