2/5 Jennifer T. 1 year ago on Google
We
went
to
dinner
with
our
two
year
old
and
my
husband
and
the
waitress
was
very
unpleasant.
It
took
about
50
minutes
to
get
our
breakfast
that
we
ordered
for
dinner.
The
waitress
was
not
apologetic
about
the
situation
and
lacked
empathy.
It
is
very
difficult
to
sit
there
almost
an
hour
with
a
toddler
to
wait
for
this
long.
We
also
told
the
waitress
can
they
please
make
the
bacon
extra
crispy
because
we
know
usually
at
the
Cracker
Barrel
they
don’t
make
it
crispy
at
all
so
to
save
time
for
the
waitress
and
us
we
told
her
while
we
ordered
in
the
beginning.
When
we
finally
received
the
food
about
50
minutes
later,
bacon
was
barely
cooked
and
my
husband
got
one
piece
cut
into
two.
We
had
to
ask
her
if
we
can
give
our
bacon
back
so
they
can
cook
it
longer
and
it
get
extra
crisp
like
we
asked.
She
seemed
very
bothered
and
said
she
would
have
to
find
a
plate
some
where
so
we
can
hand
her
over
the
bacon.
Instead
she
should
have
said
let
me
get
your
new
bacon
and
make
sure
it’s
cooked
longer.
I
understand
that
since
Covid
there
is
issues
with
short
staff
and
mistakes
will
happen
however
it’s
all
about
how
you
handle
it
and
lacking
empathy
isn’t
right.
It’s
also
very
said
that
the
portions
are
definitely
smaller
yet
the
prices
are
the
same
or
even
higher.
Which
is
fine
but
if
the
experience
is
horrible
than
it
just
makes
it
worse.
When
we
went
to
the
front
desk
to
pay
our
bill
I
explained
the
horrible
experience
we
had
ti
the
cashier
and
she
did
nothing
about
it
except
said
she
understood
and
having
a
toddler
is
hard
ect.
I’m
not
asking
for
anything
but
just
acknowledge
the
situation
and
say
next
time
you
will
do
better
and
give
a
better
experience.
I
wrote
an
email
to
customer
service
but
still
no
response.