1/5 Nicole G. 1 year ago on Google • 1 review
If
I
could
give
a
-1
rating,
I
would.
Worst
massage
experience
I’ve
had!
😩
My
fiance
and
I
go
to
reflexology
spas
weekly,
so
we
kinda
know
what
to
expect.
We
have
a
go-to
place
in
Greenhills
but
we
tried
Shu
Banawe
to
check
if
they
can
offer
a
similar
or
even
better
quality
of
service.
We
read
the
reviews,
and
the
place
seemed
promising
so
we
were
very
excited.
We
chose
their
2-hour
foot
and
back
massage.
Room
was
clean
and
the
place
smelled
great.
Massage
chairs
were
ok,
not
as
comfortable
as
the
ones
in
Footzone/Beijing
Footspa.
There
was
ample
parking.
But
that’s
it.
1.
Their
therapists
were
very
unprofessional
and
disrespectful
to
customers.
They
weren’t
very
accommodating
when
we
arrived,
titignan
ka
lang
nila
and
will
say
their
usual
spiel
without
actually
looking
at
you.
Super
ingay
nila.
The
entire
hallway
sounded
like
a
marketplace.
What
was
supposed
to
be
a
relaxing
massage
felt
so
stressful.
The
therapist
assigned
to
us
shushed
her
co-therapists
twice
but
they
couldnt
care
less.
Tuloy
ang
chikahan
and
sigawan.
It
was
too
much.
2.
Therapist
assigned
to
me
had
zero
energy
left.
I
politely
requested
for
stronger
pressure,
and
she
did
try,
but
her
hands
were
giving
up.
Sobrang
walang
pressure
yung
massage
all
throughout.
Not
sure
if
she’s
feeling
unwell,
overworked,
or
simply
lacked
proper
training.
All
I
got
were
light
strokes
na
parang
hinuhulaan
na
lang
niya
lol
3.
The
supervisor
herself
wasn’t
keen
to
provide
good
service.
Also
seemed
like
she’s
used
to
complaints,
and
didn’t
look/sound
apologetic
at
all.
Even
the
therapists
didn’t
care
when
we
were
complaining.
Parang
normal
na
sa
kanila
na
may
nagagalit
na
customer.
Sa
sobrang
disappointing
ng
service,
we
asked
them
to
stop
and
cancel
the
appointment
just
45
minutes
into
our
2-hour
massage.
Masyadong
maingay,
and
the
massage
was
just
TERRIBLE.
Ayaw
na
namin
magsayang
ng
oras.
(We
headed
to
Footzone
Greenhills
after
para
makabawi
man
lang
sa
stress).
I
insisted
to
pay
for
the
45
mins
dahil
ayoko
naman
na
masayang
yung
pagod
ng
therapists.
The
supervisor
Jonafe
charged
us
1,000.
WE
ABSOLUTELY
REGRET
GOING
TO
SHU
BANAWE.
We
were
fooled
by
the
positive
reviews
here
in
Google.
The
actual
experience
was
just
horrible.
Don’t
waste
your
money
here,
and
please
spend
it
somewhere
else.
Don’t
fall
for
the
reviews.
There
are
better
spas
out
there
like
Footzone,
Beijing
Footspa,
etc.
Iwasan
nyo
tong
lugar
na
‘to,
and
save
yourself
from
unnecessary
stress.
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