iCare Clinic image

iCare Clinic

Eye care center

😠 I've never seen a receptionist much terrible than this. If the clinic cares about the service it provides, they should do something about reception of the patients. Saying that, I've nothing against the doctor, who is considered a hero in our profession (I am a doctor as well) and probably the worl... People often mention clinic, appointment, doctor, Ruit, patients,


Address

Nagpokhari Marg, Kathmandu 44600, Nepal

Contact

+977 1-4545746

Rating on Google Maps

3.90 (47 reviews)

Open on Google Maps

Working Hours

  • Saturday: Closed
  • Sunday: 10 am to 6 pm
  • Monday: 10 am to 6 pm
  • Tuesday: 10 am to 6 pm
  • Wednesday: 10 am to 6 pm
  • Thursday: 10 am to 6 pm
  • Friday: 10 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: clinic (16) appointment (9) doctor (7) Ruit (7) patients (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Rojal R. 4 years ago on Google
    I've never seen a receptionist much terrible than this. If the clinic cares about the service it provides, they should do something about reception of the patients. Saying that, I've nothing against the doctor, who is considered a hero in our profession (I am a doctor as well) and probably the world. I'm sure he must be great. I couldn't see him, because I left the clinic in anger because of the mannerism of the receptionist.
    15 people found this review helpful 👍

  • 4/5 Preju K. 1 year ago on Google
    We get to check up our eyes by Dr. Sanduik Ruit. The price for a ticket is Rs 600. One has to take an appointment for check-up by registering the name 6 months before check-up.
    13 people found this review helpful 👍

  • 1/5 Sanjeev J. 4 years ago on Google
    The receptionist is from HELL. The entire reception, call and appointment handling feels like dealing with demons from ones nightmare. And, in contrast, we have the Doctor Ruit who is literally a God sent angel who cares beyond ones imagination.
    10 people found this review helpful 👍

  • 5/5 Ganga L. 3 years ago on Google
    I really need to make an appointment with dr sanduk ruit himself to treat my dad eyes but i think he is not available. My father got a treatment of his eyes may be a year ago with one of the doctor over there . But now my father one eye is totally blind and his eye is in pain everyday but when i try to make another appointment we have to wait 7 months. Please dr sanduk ruit if you see my message i really need your help for the treatment of my dad eyes.
    9 people found this review helpful 👍

  • 5/5 Sameer Singh (stock w. 3 years ago on Google
    Every thing is great. The private clinic of Dr. Sanduk Ruit. Somewhat front desk must concern how they should cooperate with patient too. Tho the doctor himself is very gentle if we say we are in bit emergency even in his clinic. He provides his number of home too incase of emergency. Very busy doc. 3 Months early appointment required in clinic.
    6 people found this review helpful 👍

  • 1/5 Saru S. 4 years ago on Google
    Worst reception no manner how to deal wit pts. Receptionist ko bolane tarika chaina😡😡😡 bt dr is best
    4 people found this review helpful 👍

  • 5/5 G E O M E D I A. 1 year ago on Google
    Although the doctor is a god's gift in his field, the receptionists are a nightmare. They do not know how to receive patients and explain the process to the patients properly. You get BETTER service at a reception at ANY sarkari office than at Dr. Ruit's clinic.
    4 people found this review helpful 👍

  • 1/5 Prapti R. 4 years ago on Google
    i would like to rate 5/5 someday for this clinic but due to very poor management of the front desk of this clinic, they are are loosing its patient. The service from doctor is alway good but the front desk office and long schedule for appointment (which keeps changing due to busy schedule of doctor) I find this clinic unconvenient. I would recommend Netradram, Kupondole instead of this clinic.
    3 people found this review helpful 👍

  • 3/5 Krishna D. 10 months ago on Google
    Dr. Sanduk Ruit, a renowned eye specialist, is associated with the clinic. However, getting an appointment with him can be quite challenging, as there is a wait time of almost a year.
    2 people found this review helpful 👍

  • 1/5 Sangye W. 9 months ago on Google
    Doctor is way good but receptionist the way they speak to customer and attitude khatini ko and appoitment 1 months agadi liyeko pachi jun din ko gayeko chaina bhancha ! Time waste garaucha just because of that girl i wont recommend this eye clinic to anyone 😡😡
    2 people found this review helpful 👍

  • 5/5 Eye Health N. 3 years ago on Google
    icare clinic is the private eye clinic which is providing best quality eye care. You can make appointment with many ophthalmologist doctors of various subspecialties such as Cataract, Glaucoma, Retina, Oculoplasty, Pediatric etc. in same clinic.
    1 person found this review helpful 👍

  • 4/5 ARUSH 2 years ago on Google
    Everything is great about clinic except the reception. I hope they replace the unprofessional ones.
    1 person found this review helpful 👍

  • 5/5 Krishna B. 1 year ago on Google
    I have glaucoma. I am blind please help me 🥺😭
    1 person found this review helpful 👍

  • 1/5 Nirén S. 9 months ago on Google
    I recently visited iCare Clinic, where the renowned Dr. Sanduk Ruit practices, and I must say, while the expertise of Dr. Ruit is unquestionable, the overall experience left much to be desired. Getting an appointment with Dr. Ruit is a daunting task, with waiting times stretching from 6 months to a year. This long wait is a testament to his popularity and the trust people have in his skills, but it also highlights the accessibility issue that many patients face. On my recent visit, I accompanied my elderly mother, and unfortunately, we encountered some significant issues with the clinic's service. The staff did not appear to be as cooperative as one would expect, especially considering the patients' often vulnerable conditions. Additionally, there was a glaring absence of a token or coupon system, resulting in an agonizingly long wait time of 2 hours just for a complete check-up. While Dr. Ruit's expertise is unquestionable, the clinic's administrative and service-related aspects have room for improvement. The extended wait times and uncooperative staff can be quite frustrating for patients and their families, particularly when dealing with eye health concerns. It's my hope that iCare Clinic can address these issues to ensure a more seamless and compassionate experience for its patients in the future.
    1 person found this review helpful 👍

  • 3/5 Shankar P. 2 years ago on Google
    Not too good .


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