2/5 Prashanth V. 9 months ago on Google
LETHARGIC,
INDIFFERENT,
MISMANAGED,
COMMERCIAL
-
words
that
describe
Malathi
Manipal
Hospital.
If
medical
profession
has
become
a
business,
this
Manipal
hospital
is
the
epitome
of
such
commercialization
of
medical
services.
While
the
nursing,
the
security
and
support
staffs
are
cordial,
helpful
and
execute
their
duties
to
their
best,
the
hospital
fails
in
all
other
departments.
Starting
with
admission,
billing,
insurance,
the
duty
doctors
and
the
main
doctors,
all
fail
to
see
the
patient
as
a
human
but
view
them
as
avenue
to
earn.
With
a
close
relative
admitted
here,
I
experienced
the
vagaries
of
the
corporatised
medical
care
in
Bengaluru!
Patients
are
no
more
than
a
business
opportunity
here
and
way
to
earn
for
both
the
hospital
and
doctors.
It
pains
to
see
doctors
reduce
themselves
to
marketing
agents
who
see
the
patient
as
an
object
to
be
'cured'
rather
than
a
human
who
has
to
be
'healed'.
That
psychological
factor
in
the
patient-doctor
relationship
that
helps
in
healing
was
clearly
missing
at
this
hospital.
Communication
with
patients,
among
the
various
departments,
and
even
the
doctors
is
pathetic.
The
insurance
and
in-patient
departments
are
more
interested
in
ensuring
commercial
benefits
for
themselves
rather
than
admit
the
patient
first
for
treatment
even
while
they
are
suffering
in
pain.
In
a
movie
like
scene,
while
my
relative
was
in
pain,
the
admission
and
insurance
departments
were
haggling
over
the
ward
permitted
and
the
price
-
PRIORITIES!
Guess
this
is
how
doctors
get
paid
obscene
amounts
because
of
corporatorized
healthcare
system
bought
in
by
the
West.
The
canteen
behaves
like
a
commercial
hotel
and
asks
the
patients/caretakers
repeatedly
if
they
have
paid
for
items
provided.
Doctors
treat/communicate
with
the
patients
very
mechanically
with
least
amount
of
warmth.
Except
the
deluxe
wards,
all
other
wards
including
the
private
wards
are
cramped
for
space
but
over
priced.
Car
parking
charges
per
hour
is
higher
than
the
fares
at
commercial
malls,
indicating
the
priorities
of
this
hospital.
In
conclusion,
have
Malathi
Manipal
Hospital
as
the
last
resort
and
opt
for
any
other
reputed
hospital
which
prefers
humane
treatment
of
patients
over
crass
commercialization.
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