The hotel itself was a bit noisy but the personal staff was very kind and helpful. I recommend people to visit Callela. Location of the hotel was close to the beach (5min walk), and the rooms were cleaned every day. I had a pleasant stay

The rooms are very old and poor. The floor is cracked and the beds/furniture very old and noisy. The bathroom is also dated, we had ants in our bathroom even if we stayed at the 2nd floor. Also the tub drain was clogged and we had to take a shower with the water closed otherwise the tub will be full. The cleaning staff very rude, they enter in your room without knocking and they didn’t care that you were there. They told me to move so they can do their job. They even entered in the bathroom without knocking while my friend was taking a shower. They don’t change the sheets, they are just doing the beds and will change the towels once every 2 days. The receptionists are rude, they don’t offer all the information and they will tell you that “you should know, is not possible “ and they speak English worst than a toddler, Ina was the worst. We stayed for 7 nights, this was our package, and because of a flight delay, we did the check in at 11 pm and we had to to the check out at 10 am even if our flight is at 10 pm. The hotel offers the possibility for late check out, for 50 €, but nobody told us and when we went to ask at the reception they told us that we should know this and that now is too late ( that was one day before we had to leave). The food was edible if you’ll add salt and stick to French fries and burgers, or things that you know. Not diverse, same food every day almost, but if you go eat after half an hour since they started, you’ll barely find any food and we had to pay for our drinks even if we booked and paid for all inclusive. I don’t recommend this hotel, for the prices they charge, they offer very bad quality services. Calella is amazing, but book a different hotel.

This hotel is just a disaster. Anyone can get into your room. We went out in the evening and when we came back our room door was completely open. I could have sworn I closed it! We went to the front desk and explained the situation. They didn't do anything reasonable and they said we can look at the cameras tomorrow when the manager is there. We went the next day and they denied what they said. What one employee says the other employee denies ( they do not know their own rules). This morning we are getting ready for breakfast and someone (not an employee) came in our room. The rooms are opened with cards. The food is disgusting. Nothing tasted good. The Moroccan cook was very nice but unfortunately the food was not nice. The food area is too noisy. You can't even hear yourself. The hotel is very unhygienic. Also, you have to be very quiet on balcony in the evening or light will be held in your face by security. It feels like being in a prison. One has no privacy. The staff are the biggest liars. The balcony door did not close, had to be made. You can't lock the room door from the inside. The lock is only there for jewelry. The toilet stinks of drain and is very unhygienic. The toilet door has no lock and is half broken. The walls are so thin that you can hear every little noise from next door. The hotel should be closed. It does not deserve stars! If you want a quiet, beautiful, safe and hygienic vacation, this hotel is the wrong place!!!!

This is not your Luxury hotel. My review reflects price/quality ratio, with higher weight given to the price. The furniture is slightly depreciated, but the rooms are kept clean. The elevators were often taken (a lot of guests), so if it's hard for you to walk, make sure you take a room in one of the lower floors. The staff is very kind and helpful. The food buffet is great! A lot to chose from and quality ingredients. The beach is only 5mins walk from the hotel. Overall we were quite happy!

Hotel was very busy, if you like big touristic vibes then its great for you. They have a very nice pool and different types of entertainment, only downfall is the fact we had a room for four and it was pretty small considering we are 4 people and we had a very small space for our suitcases. But overall it was nice

Room was ok at best, bathroom didn't lock and light in the toilet didn't work. The pool was nice and the views were good

As I gave one star in my ratings, this also should be the hotel rating. Checking in, was uneventful and speedy, staff efficient. Room on sixth floor overlooking main pool, not bad view. Room very poor standard, broken tiles on floor, Shower a disaster, water flooded out the front door on first use. Bath too small and I'm only 6ft tall but just about able to wash my legs in it. Everything dated, rooms, lifts, bar, pool. Unfortunately during our visit we had soccer camps so lots of children all the time. Staff did their best to control these most of the time, it could have been worse. Food - didn't even attempt to eat or drink there, so can't comment on this. Positive side, if you want a basic room, hotel near Calella and staff that do try there best then this hotel is sufficient.

Amazing stay in this hotel. Great range of food for a 3 star, rooms simple but clean, every single member of staff would go above and beyond and really look after their guests! I am definitely returning for my next visit to Calella! The only thing that was a little disappointing was that the all inclusive drinks would end at 11pm, but I understand why they do this.

The buffet area has seen shinier days. The food itself is good, but I suggest bringing your own mug, plate, fork and knife, as the ones provided are not for the faint-hearted. The lack of smoke detectors in the rooms makes it possible to smoke inside, which is a nice added bonus. Security will make sure nobody disturbs any guests in any way after 12:00 PM, so you'll be able to sleep well and enjoy your stay. The staff speaks fluent English, so communication won't be a problem. Solid 4/5.

STAY AWAY, this hotel is scary. There were so many noises in my room all the time, including water noises, banging and can always hear people talking. The walls are very thin and then staff walk in to your room without knocking at 9am. The staff are very rude are do not speak very good english at all. This hotel is only good for the location. They also assume that you are straight and give you two separate beds when we had booked a double room. Good luck if you stay there :)

I was dreading coming to this hotel after reading some of the reviews but to be honest it wasn't too bad if you keep in mind it is just a 3 star hotel. The location is perfect only a 5 minute walk to the beach the hotel could definitely do with more staff but the ones that they do have were all friendly and helpful if you needed anything. The food did get a bit repetitive after a few days we never had a problem getting a table but it did get very busy towards the end of the time so I would recommend getting into the dining area early on, there wasn't much entertainment for the kids but again I think this was down to not enough staff (I may be wrong) but my kids was happy in the pools so no problem. Our room was cleaned everyday and towels changed apart from when we put the do not disturb sign on the door.

Wow, amazing place to stay. Loved the hotel. Clean and tidy throughout. The staff here were so friendly and very accommodating. Stayed with my friends, and it was jice to chill out round the pool and enjoy some peace, and use their facilities. The all-inclusive were great and the food was delicious 😋 definitely will come back. Thank you.

Really nice staff. Everybody is super friendly and helpful. A little bit noisy, especially when a big group of kids come. Food is tasty and diverse (except the breakfast) and the location is just 10-15 minutes from the beach 🏖️

Best choice if you want to wait 20 minutes to get into the "restaurant", where it is louder than next to a Jumbo Jet and you have to wait again to get a coffee/drink. Despite booked all inclusive it was the best choice to go to any of the nearby restaurants where food was served on the table and there was no need to queue. The pool area life guard lady was very nice!

Me and my children stayed here and was very impressed with the refurbishment, as not anything like what's advertised on love holidays. Rooms are OK size with storage and beds made every day, with fresh towels. The staff go above and beyond, with OK children's entertainment in the day and evening. Would definitely stay again, as also wheelchair friendly.

We have just left the hotel after a 4 night stay and we haven't had a decent nights sleep. The hotel hosted large groups of children/teenagers due to an event, hence being woken late at night, early hours of the morning. Definately recommended you check for any events before you book. We booked a room for 4 people and we literally had 4 single beds squashed into a small space which was only suitable for 2, felt like a hostel not a hotel. On the other hand, the pools were nice, definitely recommend all inclusive, the staff were helpful there was a friendly atmosphere and the location was only a short walk to the beach.

I know we paid for a 3 star hotel but the room was awful. Our family basically shared a bed all week. It was falling apart. We could not open the balcony doors without climbing over the beds. Sockets were broken. The all inclusive was very limited and poor. No wristbands just cards you had to ensure you had at all times which was a pain when you wanted to go to the pool. The food was disgusting and we had to eat out most days. You were limited to cocktail of the day from a machine which were watery and mostly foul tasting. My two boys did like the lemonade though and generally the staff throughout were really friendly hence the 2 stars. (although the restaurant staff were rude) never again.

I Have spent lovley 10 Days in This hotel and i Would highly recommend. The rooms are low standard but food, pool, and Staff are compensating it all. Clean and friendly. :) food delicious😍 for only 3 Star hotel its great!

You get what you pay for. Thia hotel is old, and in need of refurbishment. The room wasn't clean when we arrived, but after a short conversation with the staff, they sent someone to clean once more. Nice staff, and good entertainment. We didn't eat at the hotel, so cant say anything about the food.

Room was okay (clean, nice view to the mountains). Some of the staff were great, others were not. Despite booked all inclusive we only tried to eat in the "restaurant" a couple of times. It was much easier to go to any of the nearby restaurants, as the waiting times and noise in the hotel restaurant were unbearable (and the food was much nicer outside the hotel as well). Unfortunately the hotel got overloaded with kids football groups - that made it very difficult to relax.

Nice hotel. Staff are very friendly. Rooms cleaned everyday. Food is good but sometimes a bit repetitive but can always get something cooked fresh and they cook gluten free when asked. Bathrooms needed an update and mostly children's entertainment on a night. But would go back

Very good stay at the hotel. Staff were very helpful. Hotel was clean and efficient. My only criticism is that the one lift in reception is insufficient for busy periods when you can be waiting for several minutes. However, to be fair, the hotel was completely full due to a local triathlon during my visit, so would probably be fine for most of the year.

Budget hotel, clean, nice staff. Having v read some of the reviews I was expecting the worse however pleasantly surprised. The rooms were small especially for 4 people and the balcony can only for 2 but the beds were comfortable and the rooms were clean. Didn't have a problem with the 1 drink at a time as the system seems to work. Even if I did keep losing my cards and glasses. There was plenty of food. Although sometimes a little cold. The kids club was great and the staff helpful and pleasant. A perfectly reasonable budget holiday

Friendly & quick check in. Typical decor to a hotel in this price bracket. Nice and clean. Food ok & sometimes a bit of a queue at the bar. Within a five minute walk to a nice beach. A budget hotel that represents fair value for money.

Rooms are basic but clean and cleaned daily. Staff are very approachable and happy to help. Dining room is super busy as everyone has to be there at the same time. Staggered meal times would help. Food is what's expected at a hotel resort and I've enjoyed what I've eaten. The hotel has 3 pools 2 smaller ones at the front and another at the back which has plenty of space for sunbathing. It would have been nice to have tea and coffee making facilities in the rooms but there is a coffee bar downstairs. Would I stay again, yes! It's just a pity my holiday is almost over.

Very basic hotel food horrible. We forced to eat outside I saw many people canceled there booking on there arrival. In the lunch time or dinner if your not all inclusive you allowed only drink water from tap water . No cafe no tea. Regret worst holiday after spending £2000 for one week.

Basic but clean, we went full board food was adequate struggled with seating due to being childrens summer holidays. Entertainment was on every night for the children which was ok. All inclusive does finish at 11pm for drinks

The public spaces are clean & modern and the staff are friendly, polite and happy to help. There are also multiple pools which are again clean and well kept. There are only two easily accessible lifts on the ground floor, which for a large hotel with 7 floors is not enough so be prepared to wait if you need to use the lifts. There are 2 more behind the main lift in reception which are accessed by stairs but these can be used for getting to the restaurant from the bedroom floors. The bedrooms are clean but are very small for a family of four. The room we had was dated and in need of refurb - it was usable but had cracked tiles, the sink unit was water damaged so the 'wood' had expanded with the damp and around the bath plughole was rusty. However, we found the beds comfortable and as I said it was clean so all in all was passable. Mealtimes are chaotic - the staff work very hard to try to keep tables clear and food stocked but it could do with more organisation. We've stayed in similar sized all-inclusive hotels and have had a much calmer experience than here. Your cards are scanned in at the door and it's then a free-for-all to find a table and battle around the food sections. There are different options available in chef's corner each day but the main buffet is very samey. Our son is Coeliac and while they do offer Schar cornflakes, gf bread rolls, croissants and do display boxes of pasta, they are kept in a locked cabinet and it's a task to pin someone down long enough to unlock the cabinet for you to access it. My son decided against having pasta so I didn't find out how you go about getting that cooked for you though. The rest of the buffet is more a case of being shown what naturally is gf rather than having gf alternatives available. Also, the All Inclusive is a card system with additional cards for cups, which means remembering your AI card, as well as enough cup cards (or cups after your 1st drink) for your family/group each time you go to the bar - we found this a faff compared to wristbands. Overall it's a value hotel so I guess you get what you pay for but we've had better experiences elsewhere for a similar price point.

Staff lovely can't fault them at all. rooms very basic. pools we're great kids loved them .food was ok some days horrible to be fair and was really bizzy. Absolutely full of school kids who were quite noisy and rude. Beds made and clean towels put in Daley.hotel is spotless.had a great time here but won't go back as it is just to noisy with all the school kids

It is a tree star hotel, but they need to work much more to approve that tree stars. Visually,hotel looks better from outside...reason for that is because it was renovated 20 years ago.There was issue with air-conditioning, rooms are basic , relatively clean but everywhere you look , you see that it needs to be renovated. Employees are kind and helpful,but there are too little of them for a hotel that size.That is especially noticeable during a meal time. It is not too far from the beach but I think that for the same money better accomodations can be found in Calella.

Very basic but nice 3 star hotel. Stayed for 4 nights, on arrival we got there late and we missed dinner and thought maybe they could of saved us something to eat as I've had before. But luckily we went for a walk and got some food from town - location for the hotel is great. Calella is a lovely place would definitely return but wouldn't stay longer than 4/5 days. Busy hotel we stayed there were lots of school trips staying at the hotel they were very loud in evenings / early morning. Food was alright some days better than others but nothing wasn't what I'd expect at a 3* hotel. It's very understaffed but the staff are lovely. I personally found every thing to be clean, air conditioning worked in the room, shower pressure was good and overall had a nice stay.

A basic hotel, but very noisy with Coach loads of teenagers coming every day . Dinning room particularly unbearable.

Hotel is okay for the price, they have a lot of food to choose from but i reccomend that breakfast should have more different food to choose.

Standard room, friendly staff

Avoid ..had a 5 night stay early, May - reception staff excellent and helpful , we were given a room after the first night that suited us better, rooms clean, food ok, bar area just full of chairs and very loud, coach loads of students arriving daily very noisy had I been aware I would never have booked this hotel. Could not recommend this hotel.

Good hotel .. minimum bedroom no couch or chairs to sit in room😄no table on veranda to sit outside but all in all very clean and staff were brilliant and very helpful😁would I go back yeah... probably but not when there entertaining over 300 kids for there tournaments 😂very busy but no problem getting sun lounger or near the dining hall...all in all great holiday

Just got home from a week stay here for a girls trip and the rooms are comfortable and cleaned daily, the reception are very helpful especially in early hours and our transfer didnt arrive, but its the hardworking bar staff and entertainment staff that made it a great holiday, especially George, Nancy, Junior and Josue and Luna in entertainment They are amazing and so friendly. The drinks in this hotel are amazing 5 stars, would go back again already looking for summer.

Don't be put off by the haters!! Yeah there are lots of kids running around but what 3 star hotel doesn't? I've been here twice now, I'm not a drinker so I don't go for all you can drink alcohol. I've eaten in many Michelin star restaurants and the food here is nowhere near that standard but absolutely nothing to complain about. A few different meat dishes, stews, fish and an abundance of fresh salad items at every meal time. Will be booking again for next year!!

The hotel staff were superb, friendly and always helpful. The room was simple but clean. The pools were lovely and the bar area inside is spacious. The food was ok and as expected for a 3 star buffet. Great location for the shops and pretty close to the beach. However there is a night club next door and although this didn't bother me as I'm a heavy sleeper, it did disturb my friend. Unfortunately during our stay there were several large groups of adolescent football teams staying...they took over the pools, canon balling in and being raucous to the extent that my children wanted to get out of the pool as soon as these groups took over. These groups also descended on the food like plagues of locusts, barging in front of other people then at night time were running up and down corridors banging on the doors of other guests till 4am, buying beer from the supermarket across the road, despite being underage, and generally being annoying for other guests. The hotel needs to ensure these groups are properly supervised by the accompanying adults because they were very aggravating for families coming to spend a relaxing holiday.

Couldn't fault this hotel as it's a 3 star. Only complaint was the food wasn't fantastic if your a picky eater. Still found something to eat every day. Entertainment was fair during the night and we went out of season. I would definitely return. You get what you pay for plenty to drink and burgers or sandwiches at snack time. All inclusive was worth every penny l.