1/5 stark s. 1 year ago on Google
Booked
this
hotel
via
Clarion
booking
tele
directly
for
my
family
including
a
boy
and
his
extra
bed.
At
check
in,
despite
I
showed
the
receptionist
that
the
booking
confirmation
is
for
all
3
of
us,
she
insisted
to
charge
me
350
SEK
more
for
extra
bed.
Later
j
called
the
booking
number
and
the
agent
told
me
he
will
talk
to
the
receptionist.
after
a
while,
the
Booking
agent
told
me
that
it
is
clarified
that
the
receptionist
was
wrong.
Anyways,
I
have
to
talk
to
her
manager
at
0800
to
somehow
get
my
refund.
But
my
boat
leaves
at
0730
so
thiseans
I
have
to
call
again
to
the
hotel
manager.......
Complicated
and
time
consuming.
This
was
very
unpleasant.
The
room
is
so
basics
and
breakfast
take
away
box
included
some
pre
made
sandwich,
tasted
so
bad.
So,
my
overall
experience
here
in
this
hotel
is
very
negative.....