Just had a rather unpleasant experience where we were treated as if we were born yesterday! We ordered our meals via the electronic ordering system directly in front of the service counter. We decided to order flavored water for three people to go with our burgers and it was R 1.00 extra per bottle. We paid via card at the same electronic ordering platform and then we waited for the order to be processed, we always check our order and discovered that there were no flavored waters that we ordered, but that plain water was placed with the burgers. We said okay no problem, but on PRINCIPAL that R 3.00 needed to be refunded and the staff said that the plain water was the same price as the flavored water and then proved it to them wrong where the plain water was no charge. They then had the cheek to say that as we paid by card they had no cash! My wife saw cash in the counter till and we then protested, after 3 or so minutes they begrudgingly paid us the R 3.00. We then called the manager who explained that the electronic ordering system was fairly new and that there were some minor issues, to that I said I had no problem with it, but had a problem with them lying to me! He said that he’d look into it (he probably won’t). So just be careful and rather order directly with the cashier at the counter (old fashioned ways are sometimes easier and without complications).

Great experience Lovely service by Phumza

Service was lovely and get rude was freandly

I’m very happy with their service and the food os really nice.

The food was amazing as well as the service. Very efficient as well when using a bus. Phumzile have us great service.

I was shocked seeing a couple coming in to dine with their. On asking the staff members they told me it has become a common habit at montrose! My questin is where are the health precautionary measures? .

Great service with your order ready within a blink of an eye

Excellent service from Phumzile .I am happy. 👌

It was a good experience with friendly staff and good environment

The service was excellent, the staff was friendly.