Pet Control HQ image

Pet Control HQ

Pet store Pet supply store Dog trainer Pet trainer

One of the Top rated Pet supply stores in Melbourne


Address

2 Price St, Oakleigh South VIC 3167, Australia

Website

www.petcontrolhq.com

Contact

+61 1800 755 303

Rating on Google Maps

4.80 (353 reviews)

Open on Google Maps

Working Hours

  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: service (14) product (13) great (8) easy (8) collar (8) customer (7) Control (7) remote (7) order (6) system (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Sulyco43 8 months ago on Google
    We always used a hair dryer on Sassi and it took forever . My brother recommended this pet dryer so we decided to try it. It is awesome!! Quiet. Lots of air force. Compact and light weight. Shipped and received in perfect order. Will definitely recommend as a great air dryer.

  • 5/5 Clem F. 3 months ago on Google New
    Great service considering over the Christmas period. Have used the Neem soap conditioner twice on our new pup (rough collie) and works exceptionally well. Her coat feels like silk. As well, here in WA can't get away from ticks in our bush. Neem is a great repellent and will even kill the ticks and repel mosquitoes. Highly recommend, very good value for money.

  • 5/5 Geoff W. 3 months ago on Google New
    Purchased the Electric Fence 3km Solar Energiser SKU: 306 in March 2022, a year and 9 months ago. It arrived very promptly with clear instructions and has worked flawlessly on a 100m section of my horse paddock ever since. Great value and recommend this unit. I have just purchased a second identical unit.

  • 5/5 Karen 3 months ago on Google New
    Awsome service. Part of my order went to back order, but the stock they had was sent quickly and they emailed me to let me know that the 2nd part would be in within the next few days. Thanks guys....I wish all companies took the time to give that kind of customer service. Many thanks.....Oh by the way the solar power system works well 😀 👌 👍

  • 5/5 Manu R. 4 months ago on Google
    The Pet Control HQ blood glucose meter is excellent. It only requires a small blood sample. This ensures that my feline friend is not subjected to unnecessary further torment, in particular since it has become a daily exercise. - Don’t get me wrong, my feline friend is not fond of getting her ears pricked, but it certainly helps that a small blood sample is suffice to get a reading. The use of the BC meter is straight forward and easy.

  • 5/5 Halie E. 9 months ago on Google
    We bought a remote collar from Pet Control HQ and both the product and the service has been fantastic! It was a bit tricky to pair the remote to the collar to begin with but the live chat was helpful to get that sorted. Then my dog chewed the remote so I needed to buy a new one- this was an easy process through the chat service. Then my dog ran into the ocean with his collar on so we needed a new collar. Fortunately I was able to buy a single collar and the recently replaced remote was able to be paired with the collar. All in all, a great experience with this company.

  • 3/5 Fay G. 5 months ago on Google
    So far so good. But what instructions are really bad. It’s way too much information and it doesn’t flow well. There is a lot of back and forth. What I would suggest is to have chapters based on the layout, a chapter on dos and donts.

  • 5/5 Kerry L. 5 months ago on Google
    Clippers work extremely well. Shipping to NZ was an okay timeframe and the price was great. Will definitely purchase from Pet Control again.

  • 5/5 Jon E. 5 months ago on Google
    Once set up, this works exactly as described, easy simple instructions. Love the product, price was great too. I’d advise running the wire through electrical conduit for extra protection of the wire.

  • 5/5 Mandy B. 5 months ago on Google
    I love the shears it makes my job so easy and fast. And my dog 🐕 is so happy with her new hair cut

  • 5/5 Dylan S. 7 months ago on Google
    Fantastic product & customer service! We use a pet HQ glucometer for our cat with diabetes and highly recommend it. Easy to use and reliable.

  • 5/5 Taleah M. 8 months ago on Google
    Shipping was fast, purchased the horse clippers that are about $200 less than others priced. Did a fantastic job clipping my 16hh solid QH.

  • 5/5 Justin K. 1 year ago on Google
    From the very beginning, we were impressed by the ease in which our system has been incorporated into our lives. It is truly an awesome product; both of our dogs are secure in the yard, and we have a piece of mind that we weren't expecting. We had an electric issue a few months after installation, but our system alerted us to the issue, and it was resolved easily with the company sending us replacements needed at no cost to us. Not something that is heard of in some companies. Thanks Pet Control for your wonderful product and service.

  • 5/5 Lauren C. 1 year ago on Google
    An absolute lifesaver! We had issues with a neighbours dog who continuously tried to dig under our fence and attack our dogs. Unfortunately they wouldn’t do anything about their dogs and containing them, so we had purchased the control fencing and collars for our dogs just to keep them away from the fence area and hopefully not provoke the other dog into wanting to enter our yard and it has worked an absolute miracle. We have not had a single incident since using this. I love that it has settings way they can get a mild shock a heavy shock or no shock at all, with just a beep warning, which has been perfect, and our dogs already understand the boundaries and they would almost be fine without the collars now.

  • 5/5 Trevor S. 10 months ago on Google
    Big thanks to Choe at customer service for your trouble shooting input over few phone calls ,it was much appreciated for your friendly and helpful response. Ultimately not having success because of our location with interference, no fault of the product .when it come to product return ,Choe made it a seamless process. So to Choe thankyou I give you 5 stars.

  • 5/5 Mike B. 11 months ago on Google
    Can't say enough great things about the prompt customer service. I use a dual collar fence system. Have used it for three years now. Has worked like a charm. I use the dual collar remote system at the dog park, in the field, hunting upland birds. Overall, great system!

  • 5/5 John C. 10 months ago on Google
    I purchased a small (for 3 kilometres) Electric Fence Energiser from Pet Control HQ for an exceptionally good price. It is operated by Solar Energy. Although I have not used it yet, I had been assured by a friend, prior to its purchase, that it is a very good and reliable unit. He has 3 of them and they have been used regularly over a few years and are still working well. I had hardly turned over in bed when I got a note from the local Post Office that it was available for collection. I am very impressed by this firm's prompt attention to my order and the quality of the product and will be buying further items from them in the near future.

  • 5/5 Isseiah B. 1 year ago on Google
    Chloe provided excellent customer service & and was very easy to talk with. She answered all of my questions and even answered a few that I hadn't thought of. I have not yet installed the product but I have full confidence that Pet Control HQ will be there for any needed support!

  • 5/5 Kobi p. 1 year ago on Google
    Super easy to order and delivered within a week. The remote has made walking out large puppy enjoyable. Haven't set up the perimeter fence yet because we haven't need to. The remote was all we needed.

  • 5/5 Tracey R. 1 year ago on Google
    This saved my time money and breath trying to stop my sons dog escaping I set it up easy Peasy and I love it and I guarantee you would not be disappointed. I did need more wire but was easy to get thank God. My problems are solved. A massive thanks to pet control HQ 🙏😜🤩👍💯

  • 5/5 Jodie and Darryl w. 1 year ago on Google
    The product we purchased unfortunately was not suitable . we let pet control HQ know. They responded quickly and are going to refund us . Fabulous service. Would highly recommend. Them for your pet needs .

  • 5/5 Keek B. 1 year ago on Google
    I ordered the electric fence on ebay from pet control hq to keep my dog in the yard. It's a great product but unfortunately in my situation it was not suitable for my property I just wanted to thank Chloe for her perfect customer service and follow up product knowledge and information to try and make this work for me. I would definitely shop with pet control hq again if not for their products but definitely Chloe's follow up service . Absolute asset to the company and a pleasure to deal with thank you Chloe FROM Dan

  • 5/5 anne j. 1 year ago on Google
    I made a mistake in what I ordered. When I contacted Pet Control HQ they totally understood. I am posting back my order and upon receiving they will refund my money. What more can you ask for. Great company.

  • 5/5 Bradley H. 1 year ago on Google
    Great product, had an issue with one of the collars and they sent me another for free, no questioned ask. Great customer service from Chloe and Matt! Thank you for taking care of your customers.


Call +61 1800 755 303 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible car park
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
  • From the business
    • ✓️ Identifies as women-owned

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