1/5 Lisa M. 4 months ago on Google • 13 reviews
I
like
Dr.
Kossev
and
would
be
happy
to
continue
to
see
her.
She
listens
and
is
very
kind
and
knowledgeable.
However,
the
office
staff
and
nurses
are
horrible.
The
scheduling
department
is
miserable
and
rude.
No
one
knows
what
they’re
doing.
The
condescending
passive
aggressive
nurse
who
brought
me
in
the
room
today
was
literally
talking
about
me
right
outside
the
door
and
I
heard
the
entire
conversation.
Very
unprofessional.
She
claims
I
lied
about
missing
an
appointment
but
I
had
it
in
my
calendar
for
the
wrong
day.
I
did
not
lie.
She
claims
I
lied
and
got
text
messages
about
the
appointment
but
I
did
not
lie.
I
never
got
a
text,
I
got
an
email.
Why
would
I
make
that
up?
And
maybe
next
time
wait
until
I
leave
before
you
talk
about
me….I
would
have
fired
her
on
the
spot
for
that
but
they
do
not
care
about
anyone.
They
talk
about
all
the
patients
constantly.
I’ve
heard
them
making
fun
of
patients
too.
Guess
there’s
no
HIPAA
laws
at
sea
girt
medical.
Another
time
I
needed
medical
clearance
for
a
surgery.
The
office
staff
i
spoke
to
told
me
they
would
fax
over
medical
clearance
and
I
did
not
need
to
be
seen
by
the
doctor.
Fine.
Turns
out
of
course
I
did
need
medical
clearance
and
had
to
have
a
last
minute
visit
which
they
gave
me
the
hardest
time
about.
The
office
manager
peg
called
me
very
rude
“idk
who
you
spoke
to
before
but
you
need
medical
clearance
so
you
have
to
postpone
your
surgery”.
Well
maybe
you
should
be
training
your
staff
better.
Additionally,
the
wait
time
is
also
very
long.
They
always
put
you
in
the
room
right
away
but
then
you
wait
in
the
room
for
a
very
long
time.
I
waited
for
an
hour
in
the
room
on
my
last
visit.
This
visit
I
am
typing
this
from
the
room
and
we
are
so
far
at
30
minutes.