1/5 Liss R. 7 months ago on Google
I
don't
even
know
where
to
begin
with
all
the
MANY
issues
that
happened
on
my
wedding
day
on
10/7/2023
because
of
the
incompetence
of
this
staff.
Chelsea
who
was
my
only
point
of
contact
for
the
past
year
and
a
half
in
regards
to
planning
my
wedding
was
not
there
on
my
wedding
day
because
she
was
on
vacation
and
chose
to
hide
this
from
us.
mI
didn't
find
out
until
I
checked
in
to
the
hotel
the
night
before.
My
new
wedding
planner
became
a
woman
named
Penny
who
I
had
never
met
or
heard
of
before.
She
really
tried
her
best
but
because
of
Chelsea's
horrible
management
skills
Penny
was
thrown
to
the
wolves
and
was
unaware
of
everything
we
had
planned
and
was
essentially
putting
out
fires
all
night.
Many
of
the
decorations
we
made
were
either
not
put
out,
not
where
they
should
have
been,
or
lost
until
my
mother
went
on
a
wild
goose
chase
to
find
them.
Multiple
guests
did
not
have
place
cards
and/or
seats
and
it
left
everyone
scrambling
to
fit
the
missing
people
on
their
correct
tables.
They
also
forgot
to
put
out
the
promised
buckets
of
beer
as
to
not
over
run
the
bar
and
we
had
to
tell
them
to
do
it.
The
"open
bar"
ran
out
of
Miller
Lites
in
the
first
10
minutes
of
our
reception
as
well
as
other
things
including
johnny
walker
black
and
ginger
ale.
The
bartender
we
had
was
apparently
very
rude
to
our
guests
and
kept
sending
our
guests
out
of
our
wedding
to
the
lobby
bar
to
get
drinks
he
said
he
didn't
have
the
ability
to
make
due
to
not
having
the
originally
promised
alcohol.
The
bartender
at
the
lobby
bar
Patrick
then
was
upset
we
kept
coming
to
him.
At
the
after
party
they
also
stopped
serving
water
to
guests
even
thought
MANY
were
still
ordering
drinks
and
tipping
VERY
well.
Patrick
also
yelled
at
my
Mother
in
Law
after
she
accidentally
pushed
over
a
tray
of
croissants
over
the
bar
and
when
she
told
him
about
it
and
offered
to
clean
it
for
him
he
said
"I'm
here
to
serve
drinks
does
it
look
like
I
have
time
to
clean
up
your
mess"
Mind
you,
this
is
AFTER
she
already
asked
if
she
could
clean
it
for
him
but
did
not
want
to
just
go
behind
the
bar
without
permission.
On
to
the
hotel.
Rooms
are
nice,
staff
is
insanely
unorganized.
They
over
charged
peoples
cards,
charged
people
for
extra
nights,
and
making
the
reservations
and
making
sure
they
honored
all
reserved
rooms
was
terrible.
They
gave
our
hotel
bags
to
the
wrong
people
and
did
not
give
them
to
our
guests
and
then
when
we
told
them
and
asked
where
the
hotel
bags
were
they
said
they
were
out
until
we
went
in
the
office
where
they
were
holding
our
decorations
and
found
them.
I
was
also
informed
at
2am
on
my
wedding
night
I
had
to
move
my
stuff
from
the
bridal
suite
into
another
room.
They
did
offer
to
move
it
but
since
we
weren't
aware
everything
was
everywhere
and
since
they
lost
multiple
items
already
we
couldn't
trust
our
stuff
would
get
there
safely.
Everybody
blames
everybody
and
nobody
takes
accountability
for
mistakes.
Gabe
was
absolutely
amazing
and
worked
so
hard
for
us
to
try
and
correct
Chelsea's
horrible
management
issues
and
lies
to
make
our
day
the
best
it
could
be.
But
all
the
things
we
made,
paid
for,
and
were
so
excited
for
fell
through
the
cracks
because
Chelsea
did
not
give
Penny
and
Gabe
the
information
we
discussed
at
our
final
meeting
two
weeks
prior
leaving
Penny
and
Gabe
to
run
around
like
chickens
with
their
heads
cut
off
to
try
and
figure
out
what
to
do.
Do
not
trust
Chelsea
to
get
things
done
or
be
honest
about
her
part
in
the
planning
process.
she
didn't
even
find
a
beach
for
us
we
had
to
find
it
ourselves.
She
didn't
even
prepare
her
staff
with
everything
we
planned
at
our
final
meeting
and
that
caused
the
ball
to
be
dropped
on
so
many
things.
This
is
already
so
long
but
there
are
so
many
more
issues
that
happened
but
just
be
aware
the
staff
is
insanely
unorganized
and
poorly
managed,
nobody
communicates
to
each
other
(such
as
sales
department
to
hotel)
and
Chelsea
is
a
flake
and
doesn't
even
say
she
won't
be
there.
(I
am
not
the
only
person
to
say
she
was
a
unplanned
no
show)
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