If I could choose a lower star I would! I just left Brave New World and I was never greeted by any multiple employees that passed me. Finally in the children's dept., I was greeted by a nice young man. At the check out, the 3 young ladies still never said hello or thank you--not even a smile! They looked at me as if I was bothering them! I am local and I will share with many other local friends about rude the employees of Brave New World and that shopping locally was a huge disappointment!

Nasty manager. Older woman gave a massive attitude when I was looking to return an item that I was assured by the Toms River store that I could return. She said I couldn’t return it. I supplied her with the nice managers name at Toms River that said I could return it. She was so annoyed she kicked a box behind the register gave me a nasty attitude, wouldn’t even look at us. Did the return after calling the other store and just handed me my receipt. Do better Brave New World. This woman does not belong in customer service!!!

I came to buy a new surfboard, I went out happy with the most enjoyable shopping experience. Amazing sellers. A store full of high quality equipment. Keep going !!

Great selection, prices, and really helpful and friendly staff. 👍

My husband and I visited the store twice this week looking to purchase a pair of sunglasses. We were lucky enough to have Matthew assisting us on both occasions. Not only was he incredibly kind and patient with us as we asked to look through multiple display cases, he was personable and answered all of our questions enthusiastically. We witnessed other customers enter the store and speak to Matthew a bit rudely, but his demeanor never changed. He was polite and professional to everyone that he encountered. Matthew was the reason that we returned to your store a second time to purchase the sunglasses. We had looked at different stores in the area during our stay, but did not find the same level of professionalism or kindness that Matthew had shown us. He truly made our experience one that we will remember and we are grateful to have met him.

It is an overpriced place with poor selection and a terrible return policy, hoping to take advantage of young adults and tourist traffic. My teenager accidentally paid for a couple of items and they refused to help her leaving her in tears. And when I came to resolve the issue, they rudely pointed at the writing on the receipt that stated, "no refunds". Which is unheard of for an honest place that is confident in their quality and selection. So I think it's fair to post a warming and give them the one star they deserved.

Brave New World! More like Basic and in an Old World. Behind in the times, go to pacsun or squan dry goods same type of style for a quarter of the price.

Best shop to buy your wetsuit/surfboard. Biggest selection of brands and really cool kids working there.