Real Pousada

Hotel Guest house

😠 I have a complaint to make about the receptionist who helped me on 12/21/2021, at night, from around 8:30 pm onwards. When I arrived at the hotel, the receptionist told me that there were rooms for 35 reais. So, I opted for 35. The issue is that I couldn't understand what my room number was, whether... People often mention reais, room,


Address

Av. Autaz Mirim, 1940 - Distrito Industrial II, Manaus - AM, 69075-150, Brazil

Rating on Google Maps

3.90 (293 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: reais (8) room (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Júpiter 2 years ago on Google • 61 reviews
    I have a complaint to make about the receptionist who helped me on 12/21/2021, at night, from around 8:30 pm onwards. When I arrived at the hotel, the receptionist told me that there were rooms for 35 reais. So, I opted for 35. The issue is that I couldn't understand what my room number was, whether it was 20 or 24, considering that I didn't understand what he said. I went back there with him, asking what exactly the room number was. He told me to go to 23, but when I went to 23, the other couple had already driven their car there, taking my space. I started to get bitten from then on. What did I do? I ended up staying in room 24 so I wouldn't be stressed anymore. Ok. When I leave, the guy charges me 40 reais. Then I asked: "Yes, bro, wasn't it 35 reais? Then he replied: "You entered the wrong room, sir." I was shaking my head... but I ended up paying so as not to get upset. If I entered the wrong room, The right thing to do was for him to go with me or send someone to knock on the door, and tell me that I had entered the most expensive room, and send me to the 35 reais room, which was what I wanted. He saw me entering the wrong room, and left there. Total disorganization. I paid 50 reais, and received 10 reais in change, charging me 40. He ate five reais in change in this game. Is it not enough? Yes. But what I don't like is naughtiness. I had already been to other I went to this motel several times, and after this mess, I will never go there again. I felt injured in this story. Let's be responsible in what we say.
    10 people found this review helpful 👍

  • 4/5 ELIANA L. 9 months ago on Google • 61 reviews
    It's a very clean place, but the minibar wasn't working, hot water, everything was hot, here's a tip before putting it in, take a look to see if everything is working.
    1 person found this review helpful 👍

  • 3/5 rayanne yana andrade de f. 2 months ago on Google • 48 reviews New
    It was more or less the air didn't freeze at all, the bed cover had a hole in it and the bathroom was tiny lol. But the service was nice.
    1 person found this review helpful 👍

  • 1/5 Conceicao G. 8 months ago on Google • 6 reviews
    Air conditioning didn't work nor did the electric shower... needing maintenance, left something to be desired
    1 person found this review helpful 👍

  • 4/5 Ednaldo C. 5 months ago on Google • 17 reviews
    Cool...without many comments.

  • 5/5 Felipe S. 1 year ago on Google
    (Translated by Google) It was good (Original) Foi bom
    1 person found this review helpful 👍

  • 5/5 valmir s. 2 years ago on Google
    Top

  • 2/5 Wilson A. 5 years ago on Google
    it's a place ordinate...

  • 2/5 Tiago F. 4 years ago on Google
    Regular

  • 1/5 francisco carlos vieira da c. 1 year ago on Google
    (Translated by Google) It has no security, air conditioning and TV in precarious condition. I do not recommend. (Original) Nao tem segurança, ar condicionado e TV em estado precários. Não recomendo.

  • 3/5 Jr M. 1 year ago on Google
    (Translated by Google) Much improved from the last time I went there. (Original) Melhorou bastante da última vez que fui lá.

  • 5/5 cristina a. 1 year ago on Google
    (Translated by Google) Simple place but very cozy, clean place well maintained. (Original) Lugar simples mas bem aconchegante, lugar limpo bem conservado.

  • 1/5 Tiago Gomes dos S. 1 year ago on Google • 1 review
    The rooms are very small and hot for the price they are charging (40 reais the cheapest), in addition to the person at reception being lazy, my experience was horrible, I personally won't be going back.
    4 people found this review helpful 👍

  • 3/5 Everaldo C. 6 days ago on Google • 1 review New
    How much is the time?


Open on Google Maps

Trends



Last updated:

Similar Hotels nearby

Tropical Executive Hotel image
1
Tropical Executive Hotel
Hotel
Casual riverside hotel close to the beach offering a restaurant, breakfast & a pool, plus a gym.
$73/night
4.40 (7.6K reviews)
Hotel Intercity Manaus image
2
Hotel Intercity Manaus
Hotel
Contemporary hotel with free Wi-Fi & breakfast, plus a restaurant, a gym & a rooftop outdoor pool.
$60/night
4.60 (5.9K reviews)
Blue Tree Premium Manaus image
3
Blue Tree Premium Manaus
Hotel
Urban high-rise with subdued rooms, free breakfast, a spa & a gym, plus a pool with city views.
$76/night
4.50 (4K reviews)
ibis Manaus Aeroporto image
4
ibis Manaus Aeroporto
Hotel
Bright rooms in a laid-back property with a hip vibe, featuring a restaurant & a 24/7 bar.
$44/night
4.50 (4K reviews)
Hotel Express Vieiralves image
5
Hotel Express Vieiralves
Hotel
Contemporary rooms with TVs in a relaxed property featuring an Italian restaurant, plus free Wi-Fi.
$31/night
4.40 (4K reviews)
Last updated:
()