This Joanns is completely horrible with customers. Worst “store manager” I’ve ever come across, young and arrogant with a nasty attitude. I’ve been a loyal customer years and always had a great relationship with the employees here but since the management change, I think I’ll be changing the fabric store I go to.

I went to Joann’s tonight looking for a specific item that was locked up. I went to the cashier for assistance as he was the only visible employee. I waited for him to ring up a customer and then process a return. By this time 4 more people were in line behind me. He said he could help me, but then decided to page his manager for her to help me. She told him no for reasons unknown to me. He asked me to wait while he rang out the 4 people in line. I had already waited for 2 transactions, now 4 more? They are grossly over priced and understaffed. Not worth my trouble. Amazon is easier.

Horrible management since there’s a new store manager apparently. Disgusting attitude toward the elderly, I was a Joanns regular but now I think I’ll take my business to Michael’s. The only cashier to offer any help and had a pleasant attitude was a young lady Jessi. Step it up Joanns your COVID remnant scam was enough.

The manager there was so rude for no reason. She had such an attitude and she needs to get it checked. I was in the store for no more then a minute and I was told and I quote "are you actually going to buy anything this time? if not there is the door." Only moments later we checked out and left.

Rudest employee for no reason, she needs to fix her attitude or get fired. She works at the fabric department, wears glasses and she is tall.

I think I was a manager or assistant manager that helped me. She was awesome, but the girl on cash to check me out was terrible with attitude didn't want to do anything, excusing me that I should have another yellow slip from the counter where they cut for you I told this is all I was giving and everything should be on it she insisted I should have another slip come to find out after she pull my slip after she threw it away that I was right everything was on that slip was accounted for which made her even more miserable she read the slip wrong. She didn't want to pack anything, she was just plain lazy her name was Sue. I stop going there because of one rotten apple, the other girl that help was totally awesome and makes it well worth going there. Her name began with a B I don't remember the rest of the spelling but she was great.

This JOANN’s has great deals, and they have really cute home decor. The section is great for crafting, and the cashier was very nice.

Expensive store. Use the app if you want deals on anything. Some clearance stuff is nice to pick through. Usually pick up Halloween decor after the holiday because they mark it down pretty low.