They never answer the phone which is so annoying, as I needed to see whether they have a bag in stock. As I live a fair distance away and its worth travelling if it's not there.. very disappointed from a company of this nature..

Love to go there to flex on the haters whilst im walking around in everything GUCCI. However i dont own any of them and sadly get kicked out the store for being to pretty

Awful customer service I had to wait 45 mins to ask a question and then another 30 mins to buy my stuff. Absolutely seething

Loved the service!!! Was served by a nice lady names Natalie…. Very good service and well knowledge! Thanks Natalie.

Really lovely helpful staff and a decent range for a smaller store.

Fantastic customer service from Michael Williams. Spoke to my wife and i with knowledge and respect. Very rare to find such excellent service these days. Absolutely fantastic.

Be aware that the customer service is truly awful. I returned a Gucci Bracelet that was received as a Christmas gift. The bracelet fell off a day after Christmas. When we returned it expecting a replacement, our money back, or at least a credit, we were instead told that the product would have to be returned to the Gucci factory to check whether the bracelet was faulty or whether we had broken it!! No sign here of accepting that faulty goods need to be replaced under the Sale of Goods act 2015. We now have a 6 week wait and a possible repair charge. You would be better looked after ordering on Amazon or Ebay! Truly awful - be aware!

Fantastic member of staff could not do enough for me. Absolutely beautiful merchandise and displayed so attractively.