Such a shame, we were really looking forward to this opening, but we won’t be back in a hurry, would rather the hot food truck and ice cream van come back and that’s saying something! It’s horrendously over priced for inedible food, reheated and dehydrated bacon barm and a completely inedible £6.45 ham and cheese sourdough toastie, more expensive than anywhere else, it’s London/ service station prices for everything. They’ve got this place seriously wrong especially for the local community in so many ways, when you look at Pennington park compared to this place as well. Take a flask and sandwiches instead. Shame because it could be a nice day out and decent place to take visitors but won’t be doing that now. Hope they change it in terms of menu/ food, prices and organisation before the play area is built

I have bought ice cream 4 times from this place and whilst nearly £3.50 is expensive for a single ice cream the servers always gave one and a bit scoops more (like most ice cream places) I went today and was served by an older lady with a high ponytail serving at the hatch. I ordered strawberry ice cream with sprinkles for my daughter. Genuinely I could count the sprinkles on it, SO tight and a small scoop of ice cream. I ordered a waffle cone for my wife. The portion was barely a scoop, I said to the lady "you're normally a bit more generous" and was told "that's the portion" I won't be bothering again. I'll just take a packed lunch. It's a shame that the little ice cream vans and donut places have been replaced by this faceless and careless cafe. Do yourself a favour and take a packed lunch and then go to Milk Maids instead (thank me later) Also the cafe was very VERY messy. The tables full of rubbish. All they are interested in is talking as much money as possible and that's it

This would be really successful, a cafe on pennington nature reserve ... should be and not difficult to be wonderful... but its not! If Wigan council want to re coup some money from the investment, i suggest they have a good luck at the quality of food, price and service offered. At 12.15 today i took my dog for a walk and was looking forward to getting a sandwich and a coffee. I waited 5 minutes to be noticed by the staff, who were casually chatting with each other in the back. When eventially asked what i wanted there was a choice of 1 sandwich and 1 pre made toastie .. at lunch time! No facility to make a sandwich on site! So i bought nothing on this occation. I have bought a hot bacon barm from them in the past .. pre made and dry .. and took 30 minutes to get served. It appears as though there was just 1 person making coffee, 1 person heats the pre made toasties, 1 person serves ice creams Etc . If they worked together as a team, then the wait time would be improved. The prices are slso too high compared to other cafes in the area. I suggest if Wigan Council want it to be be successful then staff training, a look at pricing and freshly made food or at least some choice, would make it happen. If not it will be closed within a year at a huge waste of taxpayers money ... such a shame with this much potential, considering the site its on. I also assume nodody at the council reads these reviews to see how they could improve. If this was a private business, people would be sacked and the establishment would be shut as no money would be made!

Nice little cafe nestled in the Pennington flash park, staff are brilliant, had a nice coffee, the surroundings are nice , there is outside seating and there is a great choice in there, it's dig friendly and there is a place for dogs to get a drink, the toilets are situated behind the cafe and they are also well kept, was a bit worried when I asked about the location of a toilet and was told ," you just go behind the cafe , 🤔😱" worth stopping and looking in ,

This place has received some indifferent reviews. My experience, my order came within 10 minutes of ordering. Staff were friendly and helpful. And tables etc were clean. So full marks from me.

Disappointing. £3.75 for 2 small pieces of bacon on a dry bap, latte was just OK. Service being held up by 1 person managing 3 others. Love the recycling points & proximity to car park, water & kids play area. £5+ for a toasted sandwich. Scale of economy would sell more with happier customers providing better reviews if less expensive.

Just popped in after a nice long walk with our dog, super friendly staff, lovely lattes and a puppucino! Look forward to going again.

Great views of Pennington Flash and a definite step up from the food vans. Imaginative selection of cakes, but slightly pricey. I recommend an extra shot if ordering an Americano. A lot of items have been removed from the menu.