McDonald's image

McDonald's

Restaurant Fast food restaurant Breakfast restaurant Hamburger restaurant American restaurant Diner Chicken restaurant Delivery service

One of the Most Reviewed Breakfast restaurants in Manchester


Address

11-13 Piccadilly, Manchester M1 1LY, United Kingdom

Website

www.mcdonalds.com

Contact

+44 161 831 9862

Price rating

$ $$$

Rating on Google Maps

3.80 (6K reviews)

Open on Google Maps

Working Hours

  • Sunday: 5 am to 12 pm
  • Monday: 6 am to 12 pm
  • Tuesday: 6 am to 12 pm
  • Wednesday: 6 am to 12 pm
  • Thursday: 6 am to 12 pm
  • Friday: 6 am to 12 pm
  • Saturday: 6 am to 12 pm

Featured Reviews


Frequently mentioned in reviews: service (12) time (10) McDonald' (10) taste (9) dining (7) busy (6) meal (6) fries (6) good (6) staff (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Akhil M. 1 year ago on Google • 57 reviews
    McDonald’s is a famous restaurant already. Firstly I’m saying that the restaurant was quite busy and I’m waiting little time there for get my order also the dining is so difficult because they close the downstairs dining. i went there 8:30 pm I don’t know why they close the downstairs dining. I ordered the hamburger, wrap of the day meal , wrap of the day , fries and hot chocolat. I like the hamburger taste was good. But I’m giving 2 stars out of 10 to the hot chocolate because it is average. Also wrap of the day is also good. If you go there must try hamburger. If you like my review please click the like button and also follow me… YouTube MaK vloggers
    8 people found this review helpful 👍

  • 1/5 bowen z. 6 months ago on Google • 8 reviews
    Highly not recommended. I used to work here, and they treated me like cheap Chinese labor, always making me grill meat for five or six hours at a stretch, and I would always get burned. To be objective, they only assigned tasks like grilling, frying chicken, or making fries to people like Chinese, Black, and Indian workers, while others could work at the cash register or in the drink area. Most of the staff were very unfriendly, except for a few managers and some Filipino colleagues who were kind to me. I'm glad I left. As for the food, I won't reveal more, but I can only say it's highly not recommended.
    5 people found this review helpful 👍

  • 5/5 Bobby K. 4 months ago on Google • 689 reviews
    Good mc donalds outlet. Too crowded but still the service was too fast and excellent
    1 person found this review helpful 👍

  • 1/5 Eisa R. 9 months ago on Google • 28 reviews
    Fish Fillet was overcooked and dry and couldn’t taste much of the tartar sauce. And I wouldn’t have the time to come back to complain because I am on break at work and due to finish soon.
    3 people found this review helpful 👍

  • 1/5 Andrew B. 9 months ago on Google
    Very disappointed, my daughter had a problem with the security guy because she has a assistant's dog, he refused entry and was very rude and aggressive, manager no help even though she admitted that the guy was wrong. In the process of complaining to head office, big copration won't be worried about 1 customer though. Won't be back to this branch.
    1 person found this review helpful 👍

  • 1/5 vanesa p. 2 years ago on Google
    I like the food and the place . But they have a big problem in the restroom. Since last December 2021 I have been seen this tap broken. Everything time I went there the water comes out without stopping… What a such waste of water :(
    1 person found this review helpful 👍

  • 5/5 Popicorn 2 years ago on Google
    Lively atmosphere, efficient staff. As always kept cleaned and steady flow of customers of all ages.
    1 person found this review helpful 👍

  • 3/5 Lee L. 1 year ago on Google
    Visited this McDonald's in the city centre late at night. Machine didn't give me receipt. Service was pretty quick. The food was pretty OK, Big Mac was fine but the fries were unsalted so tasted like nothing. Toilets were clean though.
    1 person found this review helpful 👍

  • 1/5 Khursheed B. 1 year ago on Google
    I was at macdonalds Piccadilly Gardens today 30th Aug nearly 5 o'clock and ordered chips and two slushy. One was Spanish punch or something and it was large but only ice and tiny bit of juice. I asked at the counter and miss zurnish was very rude with me to prove it full large glass of slushy even blind can see it was half full of ice. Both my kids were hungry and I didn't want any scene to create but it's our favourite and we can't see this happened to macdonald. My kids were tired and hungry and I didn't have more money to buy another glass to quench the thirst my kids have. It's horrible to see pathetic service by miss so called zurnish.and the other which didn't have name on her uniform and don't want to give a name after this sort of moon rocking stupidity and pathetic behaviour by these two clowns.
    1 person found this review helpful 👍

  • 5/5 Massimino M. 1 year ago on Google
    Thank you to the staff ! So patient my wife is the most awkward customer in the world ! She can not just pick off the menu she has to change everything!
    1 person found this review helpful 👍

  • 3/5 Itunu F. 7 months ago on Google • 88 reviews
    I recently dined at McDonald's at Manchester Piccadilly Gardens, and my experience was a bit of a mixed bag, resulting in a reluctant three-star review. On the positive side, I have to admit that the taste of the burger I ordered was surprisingly good. The flavors were on point, and it was quite satisfying in that regard. However, there was a significant downside to my visit. Upon opening my burger, I discovered that it was not carefully arranged, and I encountered a scattered item inside. It was disappointing to find my meal in such disarray, as presentation matters, even in a fast-food setting. My disappointment extended to the service as well. The staff's attitude left much to be desired. They seemed disinterested and distant, which didn't contribute to a pleasant dining experience. Friendly and attentive service can go a long way in enhancing a visit to any establishment, and in this case, it was notably lacking. In summary, while the taste of the food at McDonald's in Manchester Piccadilly Gardens was commendable, the careless presentation of my burger and the less-than-friendly service left me with mixed feelings. I'm reluctant to give it three stars, as there's definite room for improvement in both the food arrangement and customer service aspects of the dining experience.

  • 5/5 Lang S. 4 months ago on Google • 21 reviews
    A busy spot right on the side of Piccadilly Gardens. Fast service and clean. There are more seats downstairs and there are toilets upstairs. Perfect for quick bites and still comfortable for dine ins.

  • 3/5 Martin N. 1 year ago on Google
    Wont let you or your family sit down unless you already have tour food, Ellie who works in the dining area has the worst customer service skills i have ever experienced speaking to my Autistic son like he was a piece of rubbish. The experience was improved by a young man named Liam who was the polar opposite, he could not do enough for me and my family, went above and beyond and his colleagues should all follow his standards.

  • 5/5 Sabrina Chowdhury (. 2 years ago on Google
    Lively, massed diner with plenty of self-service screens. The staffs are productive and provide the meal quickly. The set menus are flavorful and economical. My favorite weekend dine-out place.

  • 2/5 vahid a. 3 months ago on Google • 4 reviews New
    I have come to this club for the first time tonight, it is a big and clean club, but it is surprising and disappointing that there is one chest press machine with a barbell. Please take care of it.

  • 3/5 Shab Rais (. 2 years ago on Google
    One of the slowest McDonald’s franchise in terms of serving food and online deliveries at the rock bury but ambience is nice and clean.

  • 3/5 David S. 1 year ago on Google
    The proximity of the Etihad stadium makes this particular MC’s a bit crowded but you get the benefit of a football atmosphere when seated outside. In terms of the food, it was good BUT they kind of messed up our orders and the layout of a Big Mac we had was probably done by a trainee since the person put 2 slices of meat together instead of putting them in between the medial bun.

  • 5/5 Olamide O. 7 months ago on Google
    Great to go for a quick bite. Though can be very busy during peak times, including night time between 10pm and closing (12am).

  • 4/5 Vengeful Guard of Navy R. 2 years ago on Google
    A great place to grab a bite! Very conveniently situated and relatively clean (we went near midnight and it was slightly messy). It’s very-well laid out and the service is speedy and very straight forward. The dispensers did run out of sauces, so we had to eat our fries without sauces. 🍟 But aside from that, it seems like a nice place to grab a bite. 😊😁

  • 5/5 Nathaniel 8 months ago on Google
    My name is Maud. I was travelling through Manchester and paid a visit. I have to say the service was expedient, food and atmosphere were fantastic, however l have to mention Ian, one of the staff. I noticed his hard work, helpful nature and his genuiness! 😄😄

  • 5/5 Sue 7 months ago on Google • 4 reviews
    The McDonald's Cheeseburger is a timeless classic that continues to satisfy my cravings for a quick and tasty meal. This burger may not be gourmet, but it excels in delivering a familiar and comforting flavor that generations have grown to love. The star of the show is the juicy, well-seasoned beef patty, which provides that signature McDonald's taste. It's perfectly complemented by a slice of American cheese, which melts to a delightful gooey consistency over the patty. The pickles, onions, and ketchup add a satisfying contrast of flavors and textures that work harmoniously. One of the things I appreciate about the McDonald's Cheeseburger is its consistency. Whether you're in the mood for a quick snack or a full meal, it reliably delivers that familiar taste you expect. The size is just right, and the price is budget-friendly, making it accessible to a wide range of customers. While it may not be the healthiest option on the menu, it's a guilty pleasure that I indulge in from time to time. Plus, the convenience of ordering through the drive-thru or on the McDonald's app makes it even more appealing for those on the go. In summary, the McDonald's Cheeseburger is a dependable classic that satisfies those cravings for a familiar and comforting taste. It may not be gourmet, but it's a staple in the world of fast food for a reason.

  • 2/5 Simon W. 8 months ago on Google
    Firstly food fine. HOWEVER, no where to sit at 8-30 am, not because too busy but because 2 large tables being taken out of action by people sleeping on them. When I asked if the downstairs tables could be opened up I was advised that if they did people would sleep there as well. Manager claimed plenty of space despite his three 'empty' tables having people sitting/sleeping on them. Then told it was a family restaurant and we should all sit together again a little difficult with someone sleeping on 3 chairs. I wasn't advocating them chucking out people trying to keep warm just opening their other tables.

  • 2/5 Katie Jayne R. 1 year ago on Google
    I was sat eating my food yesterday and doing some study when some random person came and sat in my booth while I was eating, she didn’t say anything and she was on the phone (really loudly). She just carried on while it was normal! I had to move and couldn’t finish my food as her breath was all over it! People need to learn some manners! The restaurant as a whole is good but they need more staff on the floor to control who’s in there.

  • 5/5 Sara-Maude A. 11 months ago on Google
    the manager was running this place like the navy after the harry styles shows last year. props to the team!! food all good even though they were super busy and close to closing time!!

  • 5/5 Agunbiade O. 11 months ago on Google
    "For a truly unforgettable dining experience, McDonald's is a must-visit!" The ambiance is vibrant and lively, The service is exceptional, with the staff providing prompt and attentive service. They are well-versed in the menu and are more than willing to accommodate special requests.

  • 2/5 Marshall C. 9 months ago on Google
    rude and aggressive, manager no help even though she admitted that the guy was wrong. In the process of complaining to head office, big copration won't be worried about 1 customer though. Won't be back to this branch

  • 4/5 Keyvan M. 11 months ago on Google
    Affordable price and also fast. Also has toilets

  • 2/5 sophie h. 11 months ago on Google
    I usualy enjoy it here, however after i ordered a medium Mcnugget meal I watched the worker behind the till preparing my food, I watched her put a portion of fries onto a tray, then into a bag and then proceeded to hand me the tray. After confronting this woman she denied it and tried telling me I didnt order medium fries. Even though my money has been taken from my bank at McDonald's.

  • 5/5 Mike F. 2 years ago on Google
    Wow. They do these double burgers with a slice of bread in the middle that taste amazing. Big stack or something like that. They also do these thin chips in a red box which taste out of this word when hot but warning _ don't let them go cold. They are uneatable if cool.

  • 4/5 Martin E. 1 year ago on Google
    Visited this Macdonald for breakfast, the shop was really busy however orders was coming out really 🍔 fast. I had a coffee ☕ and muffin. Its typical maccies food cheap and cheerful. This branch is pretty full all the time. Overall is a place I'd go to again if I need fast food. 👍🏻

  • 5/5 Amelia R. 1 year ago on Google
    I went in for breakfast and was satisfied overall Ordering was easy with the touchscreens, and there are enough of them that not all were being used at the same time. The receipt did get jammed though and then the number went off of the screen very quickly, so be careful to make sure you know your order number. Plenty of space near the counters to stand waiting for your order, although I didn't have to wait long as I was served promptly. The food was warm and tasted nice. Service was friendly. Much better than some of the other branch locations I've visited.


Call +44 161 831 9862 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✗ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ No-contact delivery

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