5/5 Beth A. 1 year ago on Google
A
lovely
hotel
in
a
central
location
near
Piccadilly
&
Victoria
stations,
sitting
in
the
shadow
of
the
beautiful
cathedral.
The
room
was
comfortable
and
clean,
with
all
the
amenities
you
would
expect
-
towels,
soap,
drink
options
&
kettle,
TV
etc.
It
is
a
very
old
building,
&
this
shows
in
the
architecture,
leaning
walls
and
period
features,
but
it
adds
to
the
charm
of
the
place.
The
best
thing
by
far
about
the
hotel
is
the
staff.
Every
member
I
spoke
to,
either
in
person
or
via
email,
were
helpful,
friendly
and
accommodating.
I
requested
a
cathedral
view
room
(just
because
why
not
if
it
was
available!),
and
they
instantly
confirmed
this
&
reserved
a
room
for
me,
a
long
time
in
advance
of
my
stay.
They
allowed
late
check-in
without
hesitation,
compensation
or
complaint,
&
called
to
check
my
time
of
check-in
as
they
remembered
it
would
be
late.
When
I
did
arrive
Darius
was
as
lovely
in
person
as
Jessica
&
Saffy
via
email,
chatting
with
me
whilst
I
checked
in,
sharing
sympathy
with
my
holiday
disaster
(I'll
SEE
AAF
one
day
😂),
and
being
an
all-round
pleasure
to
meet
after
a
stressful
journey.
There
are
a
few
issues
with
the
building
because
of
the
age,
such
as
the
plumbing
system
in
the
bedroom
making
super
loud
groaning
noises
every
time
you
use
the
facilities,
but
really
it's
the
people
who
make
a
place
great,
not
the
building,
and
for
that
I
would
recommend
this
hotel
to
anyone.
If
you're
fussy
about
perfect
conditions
then
yes
it's
not
the
Ritz,
but
personally
I
couldn't
care
less
about
that.
They
also
offer
a
loyalty
card
for
a
free
night
after
6
stays,
so
every
time
I
come
to
Manchester
I'm
going
to
try
get
another
stamp
on
that
card
🖤