1/5 Alex C. 10 months ago on Google
Unfortunately,
my
experience
at
this
place
was
quite
disappointing.
Upon
check-in,
we
were
immediately
faced
with
an
issue
as
we
were
given
the
wrong
rooms.
Despite
booking
two
twin
rooms
online,
we
were
initially
provided
with
two
double
rooms.
The
receptionist
informed
us
that
he
would
check
if
twin
rooms
were
available,
leaving
us
uncertain.
Thankfully,
two
disabled
rooms
were
eventually
found,
and
we
were
relocated.
The
property
itself
is
in
dire
need
of
attention
and
care.
The
hallways
and
stairs
emitted
an
unpleasant
smell
of
urine,
and
it
was
disheartening
to
discover
that
the
restaurant
was
closed
and
not
operational.
Furthermore,
there
was
no
parking
available
for
guests.
Once
inside
the
rooms,
the
disappointment
continued.
The
bathroom's
shower
gel
dispenser
was
out
of
order,
resulting
in
inconvenience.
The
shower
itself
flooded
the
entire
bathroom
floor,
causing
further
frustration.
Additionally,
we
were
given
only
one
toilet
roll
for
two
guests,
which
was
insufficient.
The
beds
were
uncomfortable,
the
window
was
broken,
allowing
excessive
noise
from
the
busy
road
outside,
and
the
carpets
appeared
extremely
dirty.
On
a
positive
note,
the
hotel's
location
in
the
city
centre
near
the
main
train
station
proved
to
be
convenient,
especially
for
attending
a
nearby
concert.
Try
and
avoid
this
hotel
if
you
can
and
get
a
Premier
Inn.