The hotel's staff is kind and helpful and a lot has been renovated superficially to make an old and wracked hotel look nicer, but unfortunately the rooms are still calling for a professional fixer-upper. It's still old, wrecked and somewhat dirty. The blankets contain stains, the walls and ceilings are full of stains, dead insect bodies and cracks. The bathroom, en-suit, hasn't been cleaned properly either. There are still remnants of the privious renter. Furthermore, I found food leftovers on the wardrobe...yack!!! We left the hotel immediately. So it's definitely not recommendable. And we are still waiting for our refund for the room.

The staff was okay, but the hotel looked tired and old (not in a good way). The room wasn't nice: very dirty walls, spots everywhere, and the bathroom was icy cold like the water, not to mention the many black spots we saw there. The very plain breakfast didn't save the day, also because of the silly plastic cups instead of glasses, and one very dirty window for some reason. Lastly: the noise from the street lasted well until midnight. On a weekday... I can say for sure there are many, MANY other places in Manchester where you will be better off.

Lovely hotel and amazing location! Clean rooms, hardworking staff and a very friendly, warm atmosphere. It's just opposite the curry mile too.

Very rude white man on reception who seemed to enjoy making my disabled partner feel as uncomfortable as possible. Overruled other kind staff (female) so this guy clearly has a problem with women, particularly disabled women. Would not recommend you stay here unless you like being talked to in a derogatory manner!

Council put me and my family hear all in one room when asking for things like towels they don't give u them you are not allowed to cook they have a kitchen but staff only living room staff only Tv Lounge there no TV Lounge cleaning is a joke mop that's all they do with a dirty mop by the way they don't even change the bedding don't ever say hear if I was you

Staff..are very helpful. And caring. Best hotel i have stayed at. Wheel chair. Facilities clean I have stayed at a lot of hotels i would recommend this hotel. Better than the Hilton hotel . because of the owner he is most helpful goes out of his way to help others and his son.all staff are polite best hotel i have stayed at they have respect for people who stay here sometimes it's not about the hotel it is the people who run it Good caring people at the park crest. at the Hilton. Bad disrespectful management and bad staff would rather stay here than the Hilton fantastic hotel

When I arrived i wasnt sure what to expect as I ended up having to wait for a bit in the lounge which was a bit run down. Fortunately though my room turned out to be very nice, the staff were nice and they did a halal cooked breakfast which was really nice. It was a bit noisy due to being right by Oxford road but that also made it very convinient for public transport so you need to decide weigh that up based on your needs. My only real complaint was the quality of the shower which was very low pressure and a bit rubbish when you're having to get up early.

Put us all in the same room and then when we check out only gives us AN HOUR TO PACK but 2 stars because they took my broken tv haha but now 3 stars becuz we were given WiFi lol their password is PCM145RE

Great place to stay , staff were so helpful , room was well equipped and very comfortable good breakfast would definitely recommend it and will stay there again .

Great little place, booked to go to a concert at the academy. Friendly staff and clean room.