1/5 Mr R. 4 years ago on Google
Horrible
experience,
unprofessional
and
inattentive.
I
would
never
book
this
place
again
or
recommend
this
place
to
anyone.
If
you
are
still
going
to
book
this
place
after
my
review
below
PLEASE
read
the
T&C's
carefully
to
avoid
nasty
surprises.
Made
a
fully
paid
booking
of
the
place
as
I
had
multiple
work
meetings.
The
booking
was
made
4
days
in
advance
of
my
arrival
and
2
hours
before
my
check-in
when
I
was
on
my
way
tot
he
place
I
get
a
call
to
inform
me
that
the
booking
had
been
cancelled.
The
reason
being
that
the
address
I
had
entered
in
my
details
while
booking
was
a
Manchester
address
and
the
hotel
did
not
allow
local
bookings.
I
spoke
with
the
manager
and
explained
that
I
used
to
live
in
Manchester
and
now
live
out
of
the
city
due
to
my
work
the
address
entered
was
my
mothers
address
as
when
making
the
booking
I
was
staying
at
hers.
Due
to
the
timing
of
my
meetings
I
had
made
the
booking
and
that
I
had
multiple
emails
exchanged
between
me
and
the
keepers
of
the
apartment
to
request
a
late
check-out
and
other
things.
However
between
all
that
communication
no
one
had
realised
that
my
address
was
Manchester
registered
and
now
2
hours
before
my
check
out
are
cancelling
my
booking.
Apparently
according
to
the
manager
its
in
the
T&C's
and
that
I
should
have
read
them.
So
I
gave
them
the
benefit
of
the
doubt
and
admitted
my
fault
of
not
reading
the
conditions
but
then
if
that's
the
case
why
does
the
website
let
local
residents
who
enter
Manchester
address
pay
for
a
booking,
just
so
that
they
can
be
disappointed
at
the
last
minute.
I
requested
that
my
fault
was
not
reading
the
conditions
but
the
team
should
have
picked
up
on
this
in
the
4
days
they
had
from
the
point
I
made
the
booking
and
if
they
haven't
then
its
partially
the
apartments
fault
too
and
so
that
they
should
let
me
keep
my
booking
this
time
around
only
as
I
have
paid
in
full.
I
mentioned
that
cancelling
my
booking
means
they
will
be
left
with
an
empty
room
as
in
2
hours
doubt
they
could
get
another
booking
so
why
not
let
me
stay
but
according
to
the
manager
it
was
a
strict
policy
and
they
cancelled
my
booking
even
though
the
mange
admitted
their
fault
too
for
not
picking
up
on
this
detail.
1 person found this review helpful š