Popeye's Louisiana Kitchen image

Popeye's Louisiana Kitchen

Restaurant Fast food restaurant

👍 Popeye's is the newest addition to the Mandeville fast food family. The offerings are varied. The staff seems friendly and courteous. I did the popcorn shrimp combo that was fairly good. Their spicy chicken sandwich with the sweet heat sauce was is a must try once you're stopping by. Their lines are... People often mention service, good, customer, chicken, order,


Address

20 South Race Course Road, Mandeville, Jamaica

Website

instagram.com

Contact

+1 876-544-5128

Rating on Google Maps

3.60 (197 reviews)

Open on Google Maps

Working Hours

  • Tuesday: Open 24 hours
  • Wednesday: 10 am to 12 pm
  • Thursday: Open 24 hours
  • Friday: 10 am to 12 pm
  • Saturday: 10 am to 11 pm
  • Sunday: Open 24 hours
  • Monday: 10 am to 12 pm

Featured Reviews


Frequently mentioned in reviews: service (12) good (10) customer (8) chicken (7) order (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Mark S. 1 year ago on Google
    Popeye's is the newest addition to the Mandeville fast food family. The offerings are varied. The staff seems friendly and courteous. I did the popcorn shrimp combo that was fairly good. Their spicy chicken sandwich with the sweet heat sauce was is a must try once you're stopping by. Their lines are usually long but, their service is fairly quick, so go with the intention of spending a little time.
    14 people found this review helpful 👍

  • 5/5 Mr. M. 10 months ago on Google
    I've been trying other chicken salads and this time around it's another Popeye's Chicken Salad and it was better than I expected. Pics speak for themselves. They never had the usual dressing but it tasted good with the supplied sauce. Very filling.
    2 people found this review helpful 👍

  • 4/5 Roshane C. 1 year ago on Google
    The newest fast food chain in Mandeville is awesome! Another option other than KFC. The service was good overall. The dining area was very clean and had beautiful artwork hanging on the walls. Of course, they accept both cash and cards. The servers preparing the orders wear plastic gloves. I like that. They have a drive-through if you don't want to go in. Parking is available, but it is limited. Waiting on your order can be a minute, but the food was good, so I guess that covered it. Their fries are pretty awesome.
    1 person found this review helpful 👍

  • 1/5 Lesh C. 11 months ago on Google
    The staff do not appear to be properly trained. I would definitely not go back for now. A food handling course needs to be completed by the staff and supervisor. The mistakes they made when I was there should have been basic knowledge. Myself and another patron had to sound an alarm when we saw how the food was being handled.
    1 person found this review helpful 👍

  • 2/5 shanna K. 7 months ago on Google
    There was not much customer there and it was the lowest place ever, after finally getting the chicken, I regret not frying it at home because I think I'd do a better job, the only thing was okay was the fries. You can't have people cashing and serving at once, handling money and serving food is nasty and I think health inspector needs to go there, if anyone needs food fast, I'm sorry but this is the slowest place ever, fast means slow for them so find somewhere else or you need to order 2 hours before.

  • 5/5 Waheed F. 3 months ago on Google New
    The food and the service is very good but the drive through is very full

  • 1/5 Shani B. 3 months ago on Google New
    Food was awful, distasteful. I mean no seasoning at all. Sandwich was also so bad. Another bad experience at this exact restaurant.

  • 4/5 Darren R. 3 months ago on Google New
    A bit salty but fairly solid overall.. Never been upstairs but also never seen anyone go upstairs, so does upstairs really exist? That being said, it needs to be used because they could do with more seating. How full it gets fluctuates but the staff do try getting through it quickly and will give updates on food progress.

  • 5/5 Eldris Bev S. 5 months ago on Google
    I used the drive thru sevice and the customer service representative was exceptional.

  • 4/5 Angella F. 10 months ago on Google
    Sometimes the chicken can be too salty. But love the fries. Customer service can be improved. But it is an ok for me..

  • 5/5 latoya b. 8 months ago on Google
    Ok so popeyes is so comfortable to sit and eat the place is so well decorated and colors are coordinated, the food is also good but only problem is it's a tiny bit salty but the apple pie 100 and their burgers are to die for and everything else is good

  • 1/5 Najee C. 8 months ago on Google
    Horrible customer service. They require serious training for the branch in Mandeville. The other night, I went there to order and was greeted with the most unpleasant customer service through the drive through, I only had my card and with 3 cars behind me and 2 infront I was denied the opportunity to order and run my card indoors and the reps tone was distasteful to say the least. After waiting 30 mins I left and went to Island Grill.

  • 4/5 Trevaughn H. 1 year ago on Google
    Service is good, however somewhat inconsistent with the drive-through order collection. Also, all fast-food restaurants in Jamaica, they are not as transparent as they should be. They have also gotten my order wrong 2 times out of maybe 10-15 instances. Therefore, it can be concluded, they provide a good service and is hence recommendable.

  • 3/5 Rusheka L. 1 year ago on Google
    It was a long wait the chicken is really salty. The fries are really good. Customer service was ok some were nice and some were really miserable. The bun on the chicken sandwich was soggy.

  • 5/5 Nikolai M. 1 year ago on Google
    I came with around 8 of my friends on a nice Saturday evening after class to relax and I must say after that first time we came back every Saturday for around 2 months and more and more of my friends came. The food tastes great line usually short decent seating and WONDERFUL food. Love popeyes would definetly recommend.

  • 5/5 Troy B. 1 year ago on Google
    Nice food I love the mild chicken over the spicy. Their fries are awesome 🔥

  • 2/5 karen j. 1 year ago on Google
    Chicken is dried and tough. So, so different from the Popeyes I eat in the States. Went through the drive thru, and I was given my food, but no drinks. Both drinks were sitting there while workers were enjoying a hug chatting time. I had to bang the blasted window for them to remember I didn't receive my drink.

  • 1/5 Kimberley T. 1 year ago on Google
    No customer service. Some of your cashiers needs to throw out the garbage instead of dealing with customers. Have no manners. Speaks to customers like their speaking to their families. Bright! Go learn customer service will never eat there again! That is why the customer count is low!!!!!!!! Went there since night to order some food. She told me a cost and when i checked it in my head it was different miss KIMBERLY G is her name. All she had to say was there is a increase in cost her response was: a nu mi gi u the cost miss a the machine and rolled her eyes. Little miss nah nu manners gal don't take your problems to work with you leave them at the door.

  • 4/5 Paul G. 1 year ago on Google
    Popeye's long awaited entrance into Mandeville is welcomed. It is strategically located on the same property once occupied by the former Star Grill (now closed down.) My visits there are always greeted by great customer service from a welcoming team. The food is of international standard and the dining area lends itself to a great dining experience. Popeye's allows for drive thru customers while having ample parking for diners. It is located in walking distance from the adjoining Tax Office and other businesses close by.


Call +1 876-544-5128 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Somewhat difficult to find a space
  • Payments
    • ✓️ Credit cards
  • Offerings
    • ✓️ Late-night food
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through

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