3Mehumi D. 2 weeks ago
I didn't really have any major issues. It is a nice place to go if you want some quiet time.
5Ashania V. 4 weeks ago
Excellent service at the front desk, friendly staff. Very clean rooms, nothing was out of place. Only the balcony needed some work but I was still able to go out and enjoy it. Will definitely be back.
5Shannon L. 1 month ago
Staff was will great, the room was very clean, the hotel somewhat just needs to be remodeled or refurbished. Very close close in the town, walking distance to supermarkets or restaurants
4The A. 3 months ago
I'm giving this review from the perspective of someone who used to live in Mandeville but now lives overseas.
The hotel is in the middle of the city and allows you to access the entire town because of its central location. If you don't mind walking, you won't need a car and taxes are readily available.
They're food places all around and lots to do. Mandeville is into your typical tourist destination as there are no beaches close by. But if you want to be a part of the Jamaican culture, this one's quiet town it's a good place to start as you have lots of interactions with the locals.
That being said, if you're looking for somewhere quiet which has food and a little entertainment on property then this is your place. The property is older but will suit all your needs, especially if you're just looking for a place to crash.
I did live in Mandeville but had the opportunity to stay in some of the rooms and use some of the facilities as well and they were always clean and good to go.
Service was always excellent as well.
Tip : if you're looking to stay here, call the hotel directly as you may get better rates than what you see online.
1Edward F. 5 months ago
Prompt service for my grandsons tetanus injection
3Kevin B. 6 months ago
The staff is great and rooms are clean but the hotel is in need of some serious upgrades!! The pool was out of service , the locks on the door are from the 80s I stayed here for 4 days but wouldn't again.
5Loria-ann T. 8 months ago
Ms. Elliot and the staff and the Mandeville Hotel made my Wedding day perfect.
First thing first we received a complimentary room with early check-in so I could my makeup done etc.
Food and decor excellent.
Staff and customer service 10/10.
Having a South Coast wedding..
Check them out.
4Loria-ann T. 8 months ago
We got married there in December 2022, the food and the service was exemplary.
Ms. Elliot made my special day stress free and beautiful.
Everything was perfect apart from me being hours late lol, and they were so accommodating.
1Leonie B. 9 months ago
This place was my worse stay ever at a hotel but due to proximity to where I work it was ideal. First of all i was given a key and was not directed to where the room was. I was struggling with my luggage with a gentleman sitting there looking at me. He eventually asked me if I needed help and just took me to the top of the stairs and left me. The steps are termite invested, that or the boards are rotting. The bed was lumpy, the water fills up in the bath tub......I was taking a shower. The wifi is non existent. Lucky there is hot water but this kicked in when I was almost done showering. The door to the balcony couldn't be lock so I felt unsecure. I could see through the front door knob. I missed a call from the front desk and got a knock on my door a few minutes later with someone shouting that I need to remember that check out was at 11. I hurriedly put on some clothes and finished getting ready in my car. 😔
4Devar R. 9 months ago
Highly recommend for stop over in Mandeville. The food was so good.
4Sonia E. 10 months ago
Stayed for 1 night. My stay was very pleasant. Breakfast was very nice, I really enjoyed it. I had the full Jamaican breakfast.
In fact it was so nice I went back on Monday. I had something different and it was scrumptious.
I gave 4 stars as I don't give 5 stars for anything 😊
3Ana Ferron (. 1 year ago
The staff is very nice and helpful. It is an older establishment so the building could use some upgrades. Breakfast is very good. I would come back again with my family.
1Rodana C. 1 year ago
The site advertises free breakfast that was not true, the room had only one bathmat and washcloth for two persons, no internet plus the room want to be fresh up. The service was very poor.
5Richard N. 1 year ago
Nice place to stay if u want peace and quiet time love it i will be back
5Jackeisha P. 1 year ago
Mandeville Hotel was exceptional! I worked with the Events Manager for our wedding on July 1st and we were amazed. She is very professional, knowledgeable, diligent, flexible and prompt in all communications.
The security guard and staff are welcoming, respectable and always working diligently to cater for the needs of their guest.
Once you know what you want they will surely deliver, their food was scrumptious. I definitely recommend Mandeville Hotel for events.
Again thanks to the Event Manager and her team that ensure our day was a success.
4neisha A. 1 year ago
nice, clean, would stay there again
3Geoffrey W. 1 year ago
It's good value for money. Food is good. But it is a little run down. But if you want to experience some of Jamaican history: in that it's the oldest running hotel in Jamaica - then definitely try this hotel. I probably would visit again as it is good value for money.
4Marlina C. 1 year ago
Decent location for business function in area.
4Adrienne C. 1 year ago
Attended a wedding there. It was lovely the service was amazing. However, due to the pandemic the place was a bit run down the pool was dirty and the yard wasn't very clean. It has been better but overall was a good experience being there.
5Stefan K. 1 year ago
Lovely place and very family-like staff
5g. 1 year ago
A very homely feeling, with extremely polite staff, always willing to help and assist with your needs. Highly recommended!
5Dr. Tazh. C. 2 years ago
GreAt customer care. The good is over-the-top great. The rooms are big.
5Krystelle S. 2 years ago
I would recommend this hotel for events, as that's the aspect that I used. The Events Manager was extremely helpful, efficient, and responsive. They accommodated my event at the last minute and were very pleasant. The staff who catered to us was pleasant and courteous. And the food served was delicious. I highly recommend them for any event you may have.
3Gracian Bent- G. 2 years ago
Good customer service . Good food.
3Kacy-ann P. 2 years ago
Very relaxed setting. Clean
4Rasroy D. 2 years ago
HISTORICALLY this is supposed to be the first hotel inthe English speaking Caribbean. 4star hotel
3Nadine M. 2 years ago
Small, older hotel. Very laid back
3Paula M. 2 years ago
The hotel is conveniently located in the town , so access to the supermarket, Captain Bakery etc was easy. Management should consider upgrading the hotel, nonetheless, my family and I wants to return next year. Such a pleasant and aaaaaaaawsome staff. Big up to Kenneth, Coleen, Rodian and the cleaners they made our stayed worthwhile.
2Nia H. 2 years ago
It is going great here i am having fun here and there is doing good
1Leslie K. 2 years ago
Coming Jamaica 🇯🇲 and planning my trip to Mandeville was a dream come through until I booked into the Mandeville Hotel. The bed was dirty and fried rice from the previous guest were still on the bed. The room had cigarette buts all over and to add insult to injuries.... I saw some small bugs on the mattress. I looked under the bed just to see where the internet strip of paper went just to find a college student water bottle smiling with me as if we’re two friends meeting on a vacation. The balcony was a disaster with bottle caps and more cigarette 🚬 butts asking me what time it’s. I would never 👎 recommend this place to no one. The hotel room need proper cleaning and the bed and sheet need to be clean.
2Ashtower Records I. 3 years ago
Too Expensive for one night's stay without any Inclusive Meals and Excitement. Staff Is Courteous especially the dark skinned female who offers an Exceptional customer service! The pool needs painting and needs to be kept clean and the beds are uncomfortable...but otherwise I think its a pretty ok Hotel. Just need to work on a few things and were Social Responsibility is concerned I haven't heard from MANDEVILLE HOTEL!!!!!
5Triola B. 4 years ago
This was a great place for us to stay for a few days. Colleen at the front desk has really great service she made us felt welcome and answer all of our questions. The breakfast was amazing. I did have some difficulties with room 409, the team made other room arrangements. Everyone was polite when delivering a service.