Frequently mentioned in reviews: wait (6) Service (6) cashier (7) place (7) long (7) Burger (7) drive (7) fast (8) line (9) great (9) customer (9) burger (12) food (13) time (13) good (14) service (23)

  • 4Tishauna B. 2 weeks ago
    The cashier was quite slow and they need to get their bathrooms up and running but the food is 10/10.

  • 3geo g. 3 weeks ago
    The place needs a bigger area...the line is always a long bend towards the exit and remember the area is already crowded... The service wasn't bad for the most part the male moved fast in getting the order out my issue was only one cashier was cashing one person handing out the male If he had a second the waiting time would be exceptional but the experience was good.... Give it a four-star rating

  • 5CARLENE N. 3 weeks ago
    My go to place when I don't feel like cooking great fast food

  • 5Richard H. 2 months ago
    Some employees were attentive and quick. I was happy with the guy who served us the food. Packaged well.

  • 4R. 2 months ago
    They have gotten a lot better since Wendy's moved into town because you used to have to wait almost your whole lunch period to get a sandwich. Burger, whichever one is #3, (bacon sandwich) was excellent and if I weren't already full, I'd have gone for another. Didn't have to wait too long but the way the line starts is weird. Why not put it back in a roped curving pattern to the cashier so people don't block others coming in to join the line and block those where are exiting? It's probably due to space but I'm sure another solution can be found. Good to see them hiring disabled (hearing impaired) persons as well. Very good. Overall, I have no problems currently with BK. Service is fine, just the strange line and too small lobby are the minor grouses. Definitely come here if the KFC line starts from the highway.

  • 5maxia s. 3 months ago
    Customer service was excellent. Our meal was cooked with a smell.

  • 4Latoya T. 5 months ago
    The restroom was out of order, and we couldn't use it. I don't think they should have open the facility for business if the restroom is broken. People consider places like this as a rest stop when traveling and if you can't use the restroom when you come to buy food it's just a hassle for families traveling with kids.

  • 1D. 5 months ago
    They got my order wrong. No Bacan or Cheese. I understand missing the bacon, but HOW CAN YOU SELL A WHOPPER WITH NO CHEESE!?!?

  • 3Rusheka L. 6 months ago
    With little people in the resturant they took way too long. Great service from the cashier and server. There was smoke in the waiting area

  • 4Diane B. 6 months ago
    We bought fries and orange juice on our visit, but let me tell you.....Burger King you need to do better, the lobby was filled with smoke from the kitchen, the bathroom was a disgrace, the ladies bathroom have a hole in the roof.....not a good look at all.

  • 5Cheryl R. 7 months ago
    This is one of the best Burger King places in Jamaica. The food is always excellent. My one complaint is the fact that the service is slow.

  • 1Raffeet L. 8 months ago
    Drive through had a few cars but walking in that's what I did, as soon I I walked on I was cashed cause there was nobody there. Cashier was awesome had a smile until we were served.

  • 4karen j. 8 months ago
    Food is good, but my whopper i had there yesterday was just BLAND! The meat was white and looking and it didn't taste freshly made.

  • 4Erica L. 9 months ago
    They still make the best burger but the wait is ridiculous! Pos machine at the cashier wasn't working in this day and age when everyone is going cashless.

  • 4Lorraine B. 10 months ago
    I usually dont eat fast food, however, I broke my own rule and had a veggie burger. Not bad at all. Was tasty.

  • 3Angelique W. 10 months ago
    The place wasnt crowded yet they were very slow , staff weren't too pleasant... food however was alright

  • 3Diana M. 10 months ago
    Service was slow, the atmosphere was clean and welcoming. The food was good.

  • 3Paige F. 1 year ago
    Typical burger King, empty so there wasn't a long wait. They had some flies which was a turn off, they didn't have any ketchup, I only got one, and the young lady serving didn't mention that to me, if I wasn't dining I wouldn't have known until it was too late. She wasn't pleasant either. Could have had a better experience.

  • 1Mellissa L. 1 year ago
    I'm not the one to leave reviews good or bad but I have to this time. First off your not allowed to take pictures of the menu as I can see. The tables are a mess. Customer service is a joke. My burger was salty But not my fries lol (I have to laugh) But the bathroom is clean. Burger beside bashco is busy and crowded but I've always been treated kindly food preparation on point and if I have a problem always fixed. Won't be coming back.

  • 5W. 1 year ago
    Burger King in Mandeville is the best place to dine. As soon as my boys realize that we going to burger king, it's an immediate smile on their face. Burger king provides clean environment, friendly customer service, affordable price and a great time management because i receive my meal on time. Thanks burger king continue to provide excellent services

  • 4Tasha B. 1 year ago
    I love their burger, especially their fries catch me all the time

  • 1Dwight g. 1 year ago
    Customers are taken for granted. Poor service for our hard earn money

  • 1Shaun H. 1 year ago
    Terrible!! Stale rolls, off reheated salad, cold fries!! Don't eat from them, they don't keep up with the first world BK standards the burgers aren't even flamed grilled they are broiled!

  • 1Karl S. 1 year ago
    Imagine going to the restaurant, deciding to go inside instead of the drive through because the line inside is shorter. At the cashier, card machine not working, having to walk all the way around to the drive though to pay and then come back to the restaurant to collect your oder. One word, "FOOLISHNESS"

  • 4Michael B. 1 year ago
    Service was pretty smooth, waiting time wasn't too long.

  • 3Sanctius F. 1 year ago
    Normally not full and 100% of the time the listed items on the menu is available. The staff are well trained friendly and efficient on service delivery.

  • 4Ocean “King Neptune” S. 1 year ago
    This BK is not bad at all, and the line is definitely more doable than the KFC next door line EVERY time. Drive thru usually operates at a fast pace, food selection is good, only been there once or twice and they mentioned not having something on the menu, so you should be able to leave with what you want. Can’t say that about a lot of fast food, and restaurants. I’m only giving 4 stars because I’m tired of the cologne man walking through the drive thru all the time spraying me with random scents lol

  • 5Winston E. 1 year ago
    Best burger in town, just be here when you get hungry. Even if your belly full, take one home today

  • 5Shaquan “Shaquan278” 2. 2 years ago
    Fast service. Food is always good

  • 4Nicholas R. 2 years ago
    Service was ok but I ordered 2 chicken sandwich only to discover when I got home that they gave me 1 chicken and 1 junior burger which I did not order it's the second time now that I have visited the Caledonia road Mandeville branch and the server did that's with the 2 for $1000 deal..

  • 4Ferron H. 2 years ago
    Generally fast service and orders tend to be served correctly. Wait time in the drive thru varies based on time of day and customer flow.

  • 5Golden R. 2 years ago
    I love it. Excellent service, even when it's rush hour

  • 4Peta-Gaye W. 2 years ago
    Fast, efficient service; courteous and friendly staff!

  • 5Michtonwilli B. 2 years ago
    Freshly made burger. Soft and succulent meat. That has great flour

  • 4Yap D. 2 years ago
    Good drive-thru experience. No undue delays. Food was hot and fresh.

  • 4Andre-Keish N. 2 years ago
    This is really great spot. Breakfast or Lunch.. food tastes very tastey and consistent. Wait Staff Service is satisfactory.

  • 5Sabrina C. 2 years ago
    The whopper was awesome 😋😋

  • 3Dwayne P. 2 years ago
    Quick and fast, just the way I like it.

  • 5Alliyah P. 2 years ago
    The chicken sandwich was delicious my tastebuds were dancing 🤤

  • 3N. 2 years ago
    Expensive but good customer service

  • 5Bruce M. 2 years ago
    Up top

  • 1Rhoan R. 2 years ago

  • 3Shemar S. 2 years ago
    It was ok

  • 4Josephine C. 2 years ago
    Love this place you see!!!

  • 4Gerald C. 2 years ago
    Very long wait in the drive through.

  • 3Dameon R. 2 years ago
    Have to be careful inside the building leaks but great staff

  • 1Laurel A. 2 years ago
    Worst drive-thru experience

  • 5Mark C. 2 years ago
    Very good place. Excelente service.

  • 4Zero M. 2 years ago
    They have whatever is on the menu

  • 5Sophia S. 2 years ago
    Fast service, great customer service, helpful Security guard. I recommend burger king mandeville as a safe place for carry out at this time.

  • 4jameal b. 2 years ago
    It was good from the security to the cashier it was welcoming and they were very cooperative

  • 4Neisha-Gay B. 2 years ago
    Speedy service

  • 4Nichola F. 2 years ago
    Quick service here! The better of the two locations in Mandeville. A bit disappointed with the family value pack, same great taste but the drink was not the regular size.

  • 4Najhagw T. 2 years ago
    Good customer service

  • 5Omar R. 2 years ago

  • 4julius s. 2 years ago
    Good customer service

  • 4Lisselle B. 2 years ago
    alway packed to the core.

  • 2shirlette a. 2 years ago
    We went to the drive through which took us almost a hour and fifteen minutes. The customer service individual was definitely unprofessional and unfriendly. But I got the sense that she was overwhelmed and stressed about something .

  • 5SlippsBlazer y. 2 years ago
    love the food its great

  • 5crystal W. 2 years ago

  • 4Paulette J. 2 years ago

  • 3Hyantie W. 2 years ago

  • 5Erwin E. 2 years ago

  • 4Cheresse M. 2 years ago
    I love burgers and hashbrowns.

  • 4Ia M. 2 years ago
    Its always a reiable stop

  • 3Rohan B. 2 years ago
    The fries still good, however, management needs to pay attention to the work that was recently done on the building!

  • 5Practical Life with K. 2 years ago
    Service was good and they made great efforts to adhere to national covid protocols! P.S.....sandwich was delish..

  • 4dave l. 2 years ago
    For all your Burger meals and friendly stafff

  • 5Toney W. 2 years ago

  • 4Livingston P. 2 years ago
    Don't have to wait too long

  • 3BH Tech S. 2 years ago
    There was physical distance practicing by customer

  • 4Kerice W. 2 years ago
    Very good customer service and fast service for the most part

  • 3Bertel S. 3 years ago
    Nothing out of the ordinary

  • 2Jabari H. 3 years ago
    Why won't they mix your hot chocolate before they hand it to you in the drive thru? Now you have to hold up the line because you have places to go and can't mix it while you're driving. It's a dumb rule and I wish they'd change it.

  • 5Becky H. 3 years ago
    Better then usa

  • 4Adrian T. 4 years ago
    I am a burger lover and this BK was not short of the norm. I got through fairly quickly and my order was upgraded. Ordered the usual a number one with OJ and go large. The first bite was crunchy and that's when I realized that it had bacon.. This was the more expensive meal and though that's not what I ordered, I didn't make a big deal. I ended up waiting on my friends because they went to the neighbouring KFC. Meanwhile waiting I used the rest room which was mostly clean and free from a fowl smell. Taste did rule your way and I finished my Sandwich happily.

Call +1 876-963-8611 Open on Google Maps


  • Crowd
    • Groups
  • Children
    • Kids' menu
    • High chairs
    • Good for kids
    • Good for kids birthday
  • Payments
    • Debit cards
    • Credit cards
    • NFC mobile payments
  • Planning
    • Accepts reservations
  • Amenities
    • Toilets
  • Offerings
    • Coffee
    • Quick bite
    • Late-night food
  • Atmosphere
    • Casual
  • Highlights
    • Fast service
  • Accessibility
    • Wheelchair-accessible toilet
    • Wheelchair-accessible seating
    • Wheelchair-accessible car park
    • Wheelchair-accessible entrance
  • Dining options
    • Lunch
    • Dinner
    • Dessert
    • Seating
    • Breakfast
  • Service options
    • Dine-in
    • Delivery
    • Takeaway
    • Drive-through
    • Outdoor seating

Historic data

Last updated:

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