Island Grill image

Island Grill

Restaurant

One of the Best Places To Visits in Heartease


Address

Shop 14 - 15 Midway Mall, 17 Caledonia Rd, Mandeville, Jamaica

Website

www.islandgrillja.com

Contact

+1 876-961-3153

Price rating

$$ $$

Rating on Google Maps

4.10 (1.2K reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9 am to 10 pm
  • Thursday: 9 am to 10 pm
  • Friday: 9 am to 10 pm
  • Saturday: 9 am to 10 pm
  • Sunday: 9 am to 7 pm
  • Monday: 9 am to 10 pm
  • Tuesday: 9 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: service (25) good (24) fast (11) great (11) staff (11) time (10) clean (8) Service (8) Island (7) Grill (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Tony C. 2 years ago on Google
    Every time I'm in Jamaica, I stop here to eat. Fresh food, decent prices, and friendly people. I recommend it to anyone!!
    5 people found this review helpful 👍

  • 5/5 김은정 5 years ago on Google
    I like this food. The food tastes good, too. Also they have various foods. Employees are kind. And the overall atmosphere is good. It's neat, and it's nice interior. Remember one thing! There are many people during weekends and mealtime, and it is not complicated to spend extra time.
    2 people found this review helpful 👍

  • 4/5 Tia B. 2 years ago on Google
    Customer service top tier , food likewise... its the seasoned fries for me .
    2 people found this review helpful 👍

  • 4/5 Rasroy D. 3 years ago on Google
    Love it,clean, good seatings, healthy food,and services is very fast, which is good.try the jerk Berger ....no onions...
    1 person found this review helpful 👍

  • 5/5 Michael P. 1 year ago on Google
    100% Jamaican foods & refreshing juices... Healthy eating, clean atmosphere
    1 person found this review helpful 👍

  • 5/5 Dasfunni S. 2 years ago on Google
    Absolutely robbery. $890 for a 1/4 chicken box lunch? Their menu doesn't reflect the prices that the cashier quotes. Their website disclaimer that 'prices change without notice' is hogwash. How do you realistically get from $720 to $890 and not have customers know ahead? The drive through is garage, why hasn't parish council done anything about the traffic they cause? You can find a much better, a wider selection and affordable food places at Manchester Shopping Center, right across the road from Island Grill. Don't waste your money at island Grill as the same and better is available close by!
    1 person found this review helpful 👍

  • 5/5 Michelle S. 2 years ago on Google
    Although I seldom purchase food from Island Grill, I enjoy "The Satisfaction" meal very much. The other meal deals are also worth trying too, as well as the local dishes. You can get a super large fries for a great price and the mango flavoured drink will quench your thirst. The staff is courteous, pleasant and always try to be as efficient as possible to ensure hungry customers get their meals on time. There is a drive-through so all you have to do is sit in the comfort of a vehicle to collect your food. Are you feeling hungry now? Head on over to Island Grill. You won't regret it.

  • 3/5 Nicholas R. 1 year ago on Google
    Service was ok the chicken in my chicken sandwich was just a little bit it was pure bread ... didn't think I got value for money in my sandwich...drink and fries was good as usual...this was at the Mandeville store .

  • 5/5 Gabby S. 1 year ago on Google
    First time eating at this island grill on a visit to Mandeville and the food was SO HOT and steaming and fresh!! Enjoyed every bit of it.

  • 5/5 Khori F. 1 year ago on Google
    Costly but food quality is always great. Still one of the best fries. You won't be disappointed.

  • 3/5 Santiago M. 1 year ago on Google
    Server on one or more occasions forget to put ketchup in the bag. Another time she forgot the fork. Drive through is very dangerous as it is in the lane of the main road. If you are not careful, a car can either reverse on you or due to the small walking space that is left on the main road, chances are you have to be careful not to run over by a motor vehicle.

  • 5/5 Jerome H. 2 years ago on Google
    The quality of the food is always excellent and the customer service is very good

  • 5/5 Saegen 2 years ago on Google
    Island Grill's food is amazing and the fact that sit down dining is available outside is a big plus

  • 5/5 Kerry Ann W. 2 years ago on Google
    The food was excellent.I had veggie stew peas with a serving of green plantains.It was sooo delicious.

  • 1/5 Shauna B. 3 years ago on Google
    I love the fries and the staff is great

  • 5/5 Michael F. 2 years ago on Google
    The standard is very high and the service is excellent, waiting time is within the required limit.

  • 3/5 Talencio J. 2 years ago on Google
    Reason I don't like here is because the Managers and Supervisors are very uneducated! Simply put! They always put customers first even they are wrong, and leave the workers to suffer.. I was a customer and acted just to see if this place would be different. Terrible place.. Some workers are great, while others are not. But it all reflects on the manager and supervisor. I can read a lot base on my observations. I hope one day the owner will find smart education managers.

  • 3/5 Tameika F. 3 years ago on Google
    Not so hot to me

  • 2/5 Garwin B. 3 years ago on Google
    Their chicken is getting smaller and smaller... Dem a follow KFC

  • 4/5 Santino L. 3 years ago on Google
    Great service, warm staff, definition of fast food.

  • 4/5 Karian H. 3 years ago on Google
    The security guard who greeted us at the door was such a pleasant professional that she set the tone for the whole experience! The quality service offered by the staff made the food so much better!

  • 4/5 Marlon D. 3 years ago on Google
    The food is great

  • 4/5 Howard L. 3 years ago on Google
    Great service 👏 and Covid-19 protocol is being followed 👌

  • 5/5 Eldris S. 3 years ago on Google
    Awesome experience. Healthy meals.

  • 5/5 Raymond S. 1 year ago on Google
    Delicious food and very friendly and helpful staff

  • 1/5 Aisha C. 4 months ago on Google
    The service here sucks. The lady hung up the phone on me in the middle of trying to place an order

  • 3/5 Vasseon R. 6 months ago on Google
    It is as expected at any normal fast food establishment. Service and atmosphere is typically good, the food is very good.

  • 2/5 Nastasia T. 3 months ago on Google New
    I have been here a couple times for lunch. Each time the service fluctuates. There needs to be improvement in the customer service delivery of the workers. The dining areas are oftentimes clean but there can be more attention to this. The food isn't all that, but it's edible.

  • 5/5 Vaughn W. 7 months ago on Google
    Food/ service/ atmosphere were great. Conveniently located at the departure lounge.

  • 5/5 Arnold K. 7 months ago on Google
    Great, affordable, authentic Jamaican fare with a number of healthier meatless options.

  • 5/5 Kay-Anne D. 9 months ago on Google
    Quick service, yummy food, and a clean space to eat.

  • 5/5 Monique R. 10 months ago on Google
    One of my favourite fast food joints. When I dine here I get a good filling and satisfying meal. To top it off, they serve natural fruit juice.

  • 5/5 Mikhail C. 10 months ago on Google
    Nice place to get a meal, I strong recommend the yard style satisfaction 👌

  • 3/5 Vybing with V. 10 months ago on Google
    As with every establishment, there are good and bad experiences. Island Grill Mandeville is no different. The festival was hot and nice when served. Chicken soup is okay. The fruit juices are so refreshing. The fries portion is small for that price tag.

  • 4/5 Yap D. 2 years ago on Google
    Pretty much an in-and-out experience using the drive-thru. Staff was quite efficient to keep the line moving briskly. Food was good and the ripe plantain was spot on!

  • 5/5 Dr. Desmond A. 1 year ago on Google
    Excellent service provided with courtesy and respect. The food was well prepared and absolutely delicious. By: Dr. Desmond A.Assent

  • 1/5 trishanie c. 1 year ago on Google
    The worker name Christina need to go wash dishes and not serve customer her attitude was more than stink not only that seems like they stay from out side and look after the food I bring it home and not even my dog wanted it to eat I took one bite and that was it the food was so cold and insipid island grill in Montego I'll never go again!...

  • 4/5 Lloyd M. 1 year ago on Google
    I was surprised at how tasty this local fast food diner was and would certainly recommend them if you're about and just want to stop off for a quick lunch. They have a seated eating area which wasn't full when l visited so was able to make good use of it. It's nothing flashy, and other diners were respectfully quiet at their tables.

  • 5/5 Baron A. 1 year ago on Google
    I can always rely on Island Grill to be consistent with their delivery. Just need a little more vegetables and less rice.

  • 5/5 Tamara B. 1 year ago on Google
    Love the selection of healthy options. Fresh blended natural juices and fried breadfruit.

  • 4/5 RyuKaze 1 year ago on Google
    If you're extremely hungry, you can do a lot worse than island grill. The food is just ok, nothing to rave over. The food is usually warm not hot even when dining in and you actually see them sharing the food. Putting it aside in the open air to wait on another part of the meal probably contributes to it. Slightly overpriced as you can get a lot more for the same if not less just up the hill in the same plaza, minus drinks. Staff is friendly though so that's a selling point right there.

  • 5/5 Nicola H. 1 year ago on Google
    I have no regrets eating here, the taste good and is much more healthier to eat than those other fast food places.

  • 4/5 Jr r. 1 year ago on Google
    Food is great. The drawback is that waiting time can be lengthy at times even when there is not a lot of customers.

  • 4/5 Latoya Forbes- M. 1 year ago on Google
    I recommend their passion punch... its the best drink they have.

  • 3/5 CompSurf J. 3 years ago on Google
    Service is good. We are of a culture that embraces people in different ways. I hope to see more welcoming smiles from staff members as this lightens delivery most times. Shalom

  • 1/5 Christine N. 3 years ago on Google
    Ordered chicken sandwich combo, recd fish after the cashier repeated my order as I stated. Second time this has happened. Hsd no choice but to dump. Very disappointed!

  • 4/5 julian s. 3 years ago on Google
    Stew pesd

  • 5/5 Practical Life with K. 3 years ago on Google
    I always enjoy visiting Island Grill Mandeville. The staff is friendly, the place is clean and they make every effort to serve in a quick and efficient manner.

  • 5/5 Renae F. 3 years ago on Google
    Everything was nice about keep it up

  • 4/5 Crystal S. 3 years ago on Google
    Overall, the food is excellent. However, sometimes the jerk can be a little burnt. Love the peas soup, not a fan of the chicken soup. It always tastes like it's watered down. I absolutely love the fact that I can use debit/credit cards at the drive-thru window. That's number one for me!

  • 5/5 Allistair W. 3 years ago on Google
    Good service

  • 5/5 Patrick M. 3 years ago on Google
    Greatest Food !!.

  • 5/5 Donovan B. 3 years ago on Google
    Great jamaican food operated by jamaican..civil servants like me get discounts..Stay Blessed.

  • 5/5 Sadie N. 3 years ago on Google
    Great

  • 3/5 Marlene K. 3 years ago on Google
    Service was a tad slow, but overall good. The employee was very polite and helpful

  • 4/5 newjack.w C. 3 years ago on Google
    Food ok

  • 2/5 Deidre- Ann B. 3 years ago on Google
    Staff are nice, food is bad.

  • 5/5 kanute s. 3 years ago on Google
    Its really good here

  • 4/5 Carolyn T. 3 years ago on Google
    Its convenient and prepared home cooked meal not just fast food

  • 5/5 Kerisha H. 3 years ago on Google
    Service is great just like the food

  • 3/5 holding t. 3 years ago on Google
    Service was a little slow but overall clean surroundings pleasant staff

  • 4/5 Daniel G. 3 years ago on Google
    Yes finally a foodstore that has dishes for vegetarians also, and on top of it opens late when most restaurants close already. Hope it pleases your flavor as it has for me. The food is served in solid carton boxes of different sizes. Clean kitchen and good presentation with lovely freshly served fruit juice. The price is a little over the Lokal prices especially the juices... Enjoy your dinner

  • 4/5 Keisha W. 3 years ago on Google
    I have been shopping there from they just came to Mandeville. Customer service is very good, food tastes good, variety, very hygienic, homestyle flavors and they have a standard that is excellent

  • 1/5 Purple N. 3 years ago on Google
    Service was ok but food does not live up to the price. We almost brought the food back because we were in disbelief that this was really a full meal. Very sad, I'm not exaggerating but it seemed like the worker measured our food with a small measuring cup (you know the one's you buy in Walmart when you're baking)to be precise as my husband's food also had the same amount. We understand this is a pandemic but you guys gotta do alot better man.

  • 4/5 Stephen M. 3 years ago on Google
    Good food n great customer service

  • 4/5 Donnette Clarke B. 3 years ago on Google
    Clean

  • 5/5 Ian D. 3 years ago on Google
    Nice clean environment courteous staff food taste good

  • 5/5 Brandon E. 3 years ago on Google
    Good service, friendly staff and clean facilities.

  • 1/5 Navia D. 3 years ago on Google
    Very unpleasant servers. They got the order wrong after being told twice. Food wasn't well done. Overall bad service.

  • 4/5 Charles D. 3 years ago on Google
    Great food,efficient staff..

  • 3/5 Arlene R. 3 years ago on Google
    Cashier was polite but order not to specifications. Cashier apologized but did not offer to fix the problem

  • 4/5 Jodi-Ann F. 3 years ago on Google
    I love the food. Many options for different dietary whether no diet and love meat-Me! Or keto or vegetarian. The food tastes great. The customer service is good. Adequate space to facilitate social distancing and covering to shield you from the rain/sun

  • 5/5 Joan F. 3 years ago on Google
    U can sit eat n relax

  • 4/5 Alaine B. 3 years ago on Google
    It is a somewhat healthy version of fast food and the service is good (especially the drive-thru line in Mandeville).

  • 5/5 Sean S. 3 years ago on Google
    Excellent food healthy eating.

  • 5/5 Gwen M. 3 years ago on Google
    Quick service. GREAT Food!

  • 4/5 Gerald C. 3 years ago on Google
    Very good menu selection can be pricey though

  • 5/5 Sidnei L. 3 years ago on Google
    One of my favorite fast food restaurants in Jamaica

  • 3/5 Oneil L. 3 years ago on Google
    The service was not bad

  • 4/5 Henry T. 3 years ago on Google
    The service is good and food is great

  • 5/5 Gamal M. 3 years ago on Google
    A must stop

  • 1/5 Roxine C. 3 years ago on Google
    The food is okay ,it's Corona time so there is nothing really to talk about

  • 4/5 Anthony J. 3 years ago on Google
    Service was fast

  • 5/5 Wallace K. 3 years ago on Google
    Good food and quality service

  • 3/5 Shandre Chin T. 3 years ago on Google
    Jamaican fast food... Yum! Yhey didnt have fisb and the drive thru server had no customer service.

  • 5/5 Camille R. 3 years ago on Google
    Efficient service with a smile!


Call +1 876-961-3153 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
    • ✓️ Free of charge street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Quick bite
    • ✓️ Small plates
    • ✓️ Vegan options
    • ✓️ Organic dishes
    • ✓️ Healthy options
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ Outdoor seating

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