PRO Hardware image

PRO Hardware

Hardware store

😠 I will never come back to shop at your store...I came here this morning to get some simple items and was overlooked not once but four times by one of the customer service personnel....First time coming there first impressions count and I will never come back there...I wont even send anyone there...h... People often mention service, customer, hardware, prices, store, Great, good, staff, Good, friendly,


Address

2 Newleigh Rd, Mandeville, Jamaica

Contact

+1 876-625-0722

Rating on Google Maps

3.90 (341 reviews)

Open on Google Maps

Working Hours

  • Saturday: 8 am to 1 pm
  • Sunday: Closed
  • Monday: 8 am to 5 pm
  • Tuesday: 8 am to 5 pm
  • Wednesday: 8 am to 5 pm
  • Thursday: 8 am to 5 pm
  • Friday: 8 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: service (26) customer (17) hardware (15) prices (14) store (10) Great (9) good (8) staff (8) Good (7) friendly (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Nicholas E. 6 months ago on Google
    I will never come back to shop at your store...I came here this morning to get some simple items and was overlooked not once but four times by one of the customer service personnel....First time coming there first impressions count and I will never come back there...I wont even send anyone there...horrible customer service.
    1 person found this review helpful 👍

  • 1/5 Elaine B. 3 years ago on Google
    Visited store today with my father, after queuing for approximately twenty minutes we were told that we both could'nt enter the store at the same time, I explained to the so called security woman that I was unsure of what I required so needed my father to advise me of what to buy, she then let my father in and consequent other people who were behind me in the queue totally ignoring me. I called my father out of the store and left. Poor customer service before you even enter the store, absolutely disgusting. They are lucky to receive one star from me.
    1 person found this review helpful 👍

  • 4/5 Brian H. 3 years ago on Google
    Excellent service. Fast and efficient.
    1 person found this review helpful 👍

  • 5/5 Mr. M. 3 years ago on Google
    Best service from a hardware store I've had recently. Staff was very friendly, accommodating and knowledgeable, even made a good recommendation.
    1 person found this review helpful 👍

  • 4/5 Gosford L. 6 years ago on Google
    Followed a coworker there to pick up some items, environment is clean and quiet and spacious. Staff is helpful and prices are good. More parking space would be nice. And the location is wonderful meaning it's not in the middle of a busy Mandeville, it's right on the outskirts.
    1 person found this review helpful 👍

  • 4/5 Carol K. 2 years ago on Google
    The prices are competitive and reasonable on most items.

  • 5/5 Warren C. 4 years ago on Google
    Always well stocked!

  • 5/5 Michael E. 2 years ago on Google
    Right here is your all time best experience in hardware supplies, quality products, prompt service, friendly staff , clean environment with great prices. Now what more would you want?

  • 4/5 Rennix D. 1 year ago on Google
    Great place to get your hardware supplies at reasonable prices. Good customer service.

  • 4/5 Faith G. 2 years ago on Google
    Good customer service but store variety wasn't up to standard

  • 3/5 jason j. 1 year ago on Google
    Pro hardware is a one stop shop, everything I need was there and I was surprised with the prices, it even gets more interesting, they work with your budget and fix prices to accommodate you. Very flexible store.

  • 5/5 Vivian G. 4 years ago on Google
    Amazing selection of everything you need from a hardware store

  • 4/5 Donna E. 4 years ago on Google
    Efficient service

  • 1/5 Shion aka L. 4 years ago on Google
    I was there just now and we sat there until my bf got fed up and did it all himself (look for the boards and load the van.

  • 5/5 Jermaine C. 4 years ago on Google
    Sell good stuff customer service is great

  • 5/5 Rayon M. 4 years ago on Google
    Great price spend your money

  • 5/5 ricardo b. 4 years ago on Google
    Everything in one place

  • 5/5 Dean W. 4 years ago on Google
    Simply the cheapest and the best hardware and I am not being paid to say that... simple truth

  • 4/5 Claudine W. 2 years ago on Google
    Reasonable prices and decent variety of hardware items

  • 5/5 Paper R. 2 years ago on Google
    Price is good but I love to deal with Annakay

  • 3/5 Nicole L. 2 years ago on Google
    They are affordable and accommodating. The only challenge is that there is too much steps to take to acquire your purchases. I understand their need to be secure about what leaves their location but it is very inconvenient.

  • 4/5 Annette Slowley M. 1 year ago on Google
    Great price. Good quality. Love Althea and Rickson Rose. Awesome customer service!!!!

  • 4/5 Shadi R. 1 year ago on Google
    Good hardware, with excellent customer service. Love their online payment method. It has made purchasing much easier especially when I am not in Mandeville.

  • 3/5 Drift K. 1 year ago on Google
    Good variety and affordable prices but has poor customer service.

  • 4/5 Oneil S. 1 year ago on Google
    Great prices in hardware and home supplies

  • 5/5 Norda R. 8 months ago on Google
    Excellent customer service, quality goods and the best prices.

  • 3/5 Karl A B. 10 months ago on Google
    Never got to go inside Was closed on labour day so I could not get to purchase

  • 3/5 Everod L. 8 months ago on Google
    I don't like the display for this hardware store

  • 4/5 Dr. Eric L. H. 1 year ago on Google
    Could be a little better organize to meet customers need.

  • 5/5 Winston E. 1 year ago on Google
    The pros of hardware, from board to tiles, cement, bathroom stuff, kitchen and the rest of all your building materials

  • 5/5 Martin M. 7 months ago on Google
    Just about anything you need. Great customer service. Delivery person's on site

  • 5/5 Kerece F. 8 months ago on Google
    Great customer service and prices

  • 5/5 Sophia Ann Marie J. 8 months ago on Google
    Excellent customer service

  • 4/5 Janice B. 3 years ago on Google
    Very helpful staff

  • 3/5 George W. 3 years ago on Google
    It's a good hardware to shop, I love the rates. I had a bad staff experience though.

  • 3/5 Allistair W. 3 years ago on Google
    Good place to shop

  • 4/5 eric e. 3 years ago on Google
    Disconnect center good hardware

  • 5/5 Stewart E. 3 years ago on Google
    Good customer service.

  • 1/5 paula l. 3 years ago on Google
    I called for a product was told it’s there only to arrive and product is not there was told by a staff that even though you call it doesn’t mean they have it no service especially in covid time when service should be quicker it was the opposite

  • 5/5 Jodian J. 3 years ago on Google
    Excellent service

  • 5/5 Wright Sun World Trading C. 3 years ago on Google
    Tour bus is ready with excellent new tires from this location.

  • 5/5 Dennis L. 3 years ago on Google
    No hassle 👍

  • 3/5 Sandra B. 3 years ago on Google
    Pleasant staff, but very confusing layout. They also don't know when they have run out of stock.

  • 1/5 steven w. 3 years ago on Google
    I had the worst experience bought a electric water heater that was defective and when returned it the next day they refused to take it back.

  • 5/5 Cadale N. 3 years ago on Google
    Was ok

  • 5/5 Britt C. 3 years ago on Google
    Quality Customer Service and very reasonable prices for Agricultural related products

  • 5/5 Karlene T. 3 years ago on Google
    It was great

  • 4/5 First Aid Group I. 3 years ago on Google
    Quality products, friendly staff

  • 5/5 Nicholas M. 4 years ago on Google
    Great price and good customer service 👍

  • 3/5 Mark E. 3 years ago on Google
    I have been shopping at PRO for years: what's best for me is the friendly staff 👍👍👍👍

  • 4/5 Erica H. 3 years ago on Google
    Staff customer service good

  • 5/5 Dewight Travel Jamaica P. 3 years ago on Google
    Great one stop hardware for all house hold fixer upper needs.

  • 5/5 Tabitha S. 3 years ago on Google
    Very professional and courteous

  • 5/5 Dale C. 3 years ago on Google
    they have in stock 90% of all building materials

  • 2/5 Bertel S. 3 years ago on Google
    Products are not displayed for you to choose

  • 4/5 Zero M. 3 years ago on Google
    Offers a variety of hardware and equipment in large quantities that are demanded by most

  • 4/5 Damion R. 3 years ago on Google
    Great service..

  • 5/5 crystal W. 4 years ago on Google
    Best priced items

  • 2/5 Conway C. 4 years ago on Google
    Customer service is poor. The employees behave as if they are doing the customers a favor to assist them

  • 5/5 Janetta C. 4 years ago on Google
    Excellent customer service and great prices,beautiful house fixtures and accessories.

  • 3/5 joan s. 4 years ago on Google
    Staff friendly

  • 5/5 Ian D. 3 years ago on Google
    Your one stop shop friendly staff great prices


Call +1 876-625-0722 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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