Courts image

Courts

Furniture store

🫤 One on One customer services is poor , a lot of lagging where delivery is concerned. This is place is under no circumstance is convenient . People often mention service, customer, good, glasses, manager,


Address

Reliance Centre, 25-37 Manchester Road, Unit 18, Mandeville, Jamaica

Website

www.shopcourts.com

Contact

+1 876-926-2110

Rating on Google Maps

3.80 (357 reviews)

Open on Google Maps

Working Hours

  • Saturday: 9 am to 5:30 pm
  • Sunday: 11 am to 4 pm
  • Monday: 9 am to 5:30 pm
  • Tuesday: 9 am to 5:30 pm
  • Wednesday: 9 am to 5:30 pm
  • Thursday: 9 am to 5:30 pm
  • Friday: 9 am to 5:30 pm

Featured Reviews


Frequently mentioned in reviews: service (9) customer (8) good (6) glasses (6) manager (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Rodaine W. 5 years ago on Google
    One on One customer services is poor , a lot of lagging where delivery is concerned. This is place is under no circumstance is convenient .
    8 people found this review helpful 👍

  • 1/5 Tracey J. 3 years ago on Google
    It was great excellent costomer care service
    1 person found this review helpful 👍

  • 3/5 UniqueStaice J. 2 years ago on Google
    They have a wider variety of goods compared to the Christiana branch. It's nothing to brag about though. The customer service was very poor on the day that I visited and I found that to be very distasteful. They do however have some shoes stands and space savers that I was impressed with.
    1 person found this review helpful 👍

  • 4/5 Rayland B. 10 months ago on Google
    Good customer service and experience sales persons. My only peeve is that delivery is charged even if you live next door the store which is crazy. I believe delivery charges should only apply for at least 5km from the store
    1 person found this review helpful 👍

  • 5/5 Tony L. 1 year ago on Google
    Got a nice desk to work on. Lots of other great products too 👌🏾💯
    1 person found this review helpful 👍

  • 4/5 Karl A B. 1 year ago on Google
    Customer service was good, recently they are more lenient with hire purchase customers
    1 person found this review helpful 👍

  • 4/5 Peter Bryan (. 1 year ago on Google
    Good quality products. Worth the price. Awesome delivery services.
    1 person found this review helpful 👍

  • 5/5 Alice S. 4 months ago on Google
    Wonderful ... Great prices and friendly staff

  • 4/5 the_camerons876_ 2 years ago on Google
    Was a good experience customer service was good and she had knowledge of there products

  • 3/5 Angella F. 9 months ago on Google
    It was ok. A little pricey but ok customer service was good

  • 1/5 Shaun H. 1 year ago on Google
    DON'T buy from this company be it courts, optical or any other stores, they are con artists and thieves! Firstly they over charge for everything! And if you order online and to get a refund, they make it as hard as possible, when it was time to pay they took the money asap, but when it's time to get your money back they talk about can't give that amount back, can't refund to debit cards, refunds to bank accounts take 2 weeks, it's been 2 weeks and we still haven't got our money back, they are scammers! AVOID BUYING FROM THEM AT ALL COSTS. P.S. I remember my mother purchasing glasses from their optical place and the woman said to me if I do a test I'll get 5% off the glasses cause my mum is getting glasses I don't wear glasses so how did she assume I'd need glasses, I suspect they lie to people to sell glasses that people don't need!

  • 2/5 PAM D. 1 year ago on Google
    Not gonna get any thing from courts ever. They want u to take the ready assistant. When i refuse the mangers start to show me bad face not paying me no mind. I didn't want ready assist to added to my bill .. it was like $10 thousand something . I wasn't gonna get any benefit . So I ask the manager to remove . She kept saying to me that the system at Christiana was down. I went their 4times they didn't pay me mind . So I bring back the furniture. It was the first getting something from them . I was excited. It's cost me because I have to get transportation to take it back . It was my first time. Was upset with the manager at the store . The furniture came defective. The manager need to be train how to handle customers and problematic situations with paperwork how to make changes with documents. Don't appreciate how changes to paper work is handle. It seem like you're bothering them . Like you upset them . One of the manager vexing up face because I bring back the furniture. So disrespectful at courts furniture store. I no people who use to like shopping there. Not a good place it all rip off too money. They wanna get rich off people. Don't no how treat people.

  • 4/5 Devon H. 1 year ago on Google
    Staff was friendly and welcoming, they will give excellent customer service.

  • 4/5 William D. 1 year ago on Google
    A wide selection of items are available. The staff to include the floor manager is pleasant and helpful

  • 5/5 Levi P. 2 years ago on Google
    Great customer service amazing courteous and friendly staff.

  • 4/5 Errol G. 1 year ago on Google
    The manager is hands on and result orientated, continue the good work.

  • 3/5 Kadine J. 1 year ago on Google
    No parking available, small and cramped

  • 4/5 David A. 2 years ago on Google
    Place clean proper proper and staff welcoming. Quality furniture and products were on display to suit every need. Only drawback the town busy bad so getting there and getting parking can be an issue. But it still worth it.

  • 5/5 Shaneka T. 2 years ago on Google
    Good customer service and nice stuff

  • 3/5 Andrew C. 2 years ago on Google
    Need more parking, staff is very courteous, wide variety of household item too expensive

  • 2/5 abigale g. 2 years ago on Google
    This is the worst place to buy a laptop. The worst quality ever. Kmt I want my money back

  • 5/5 courtney blackwood (. 2 years ago on Google
    Why can't I can get my stuf


Call +1 876-926-2110 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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